Customer Ratings & Reviews
- Model:
- 863350-1200
- SKU:
- 6470265
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the Smart Soundbar 900's exceptional sound quality, encompassing the bass, Dolby Atmos, and overall volume. Ease of setup and the sleek design also receive praise. However, customers are negative about connectivity issues, the price point, and compatibility problems with certain TVs. Some users also expressed dissatisfaction with the remote control and software.
This summary was generated by AI based on customer reviews.
Dr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were friendly, timely and knowledgeable.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Good sound bad connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound, but the connectivity has problems. I’m really thinking about returning it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Angel,
We're glad you love the audio of your Soundbar. We'd love to get additional details on the connectivity concerns you're experiencing. Reach out to your local Bose product support team via https://bose.life/2kOgS12 we'll be happy to get this resolved.
Tegan - Bose Customer Support
- Pros mentioned:Sound quality
Movie Theater Sound Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an incredible sound bar, which I paired with the 700 subwoofer. It’s like being in a movie theater. The sound is so crisp without being muddled or overwhelming. The bar has the power to do whatever you need. Also love the grouping function that allows you to connect to other Bose products if you want. Works great for multi-room sound.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Bose 900
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s only been a week but so far I love it, sounds great and was easy to set up.
I would recommend this to a friend - Pros mentioned:Sound quality
Immersive Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Soundbar. Purchased along with a bass module 700 and the 2 sound awesome together. I initially purchased a Sonos Arc and Sub (gen 3) and used it in my living room. While the Sonos sounded great and immersive, the dialog was not clear enough regardless of true play and changing settings. I returned the Sonos for this Bose set up and am much happier. The dialog is crisp and clear all while hearing great immersive sound.
I would recommend this to a friend - Cons mentioned:Price
Average Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose is fair enough. It’s not the best as per the price. I would rather go for JBL or Sonos
No, I would not recommend this to a friend - Pros mentioned:Bass, Ease of use
Sweet Action
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Be patient with the firmware update. Get the bass module. Enjoy and feel the rumble.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Bose 900 sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has terrific sound and very user friendly.. easy to set up
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Connection is not great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is crisp but it always disconnected very frequently.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Pradeep,
It's great that you enjoy the Sound Quality. We recommend looking at our guide here https://bose.life/366ujke for help, or contact us for support https://bose.life/3GSd9Ub if you need help.
-Nic Bose Customer support
Me encanta
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Encantada con mi bocina Bosé se escucha chingonaaa
I would recommend this to a friendBosé sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like was very dirty inside, many finger prints the cables were unorganized
I would recommend this to a friendI'd do it again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase process was easy and quick and the Bose 900 sound bar performs as advertised. I would do it again.
I would recommend this to a friendBuying on best buy website
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I ordered the BOSE 900, It was a very fast order with no problem everything was fast clean fast service. I would tell anyone or anybody to best buy website and order everything you wanted to purchase.
I would recommend this to a friendCan’t go wrong
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thinking of buying another one. Family is always asking where we got it
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Happy with Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. Sound is great. Easy to use.
I would recommend this to a friend Bose Rocks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“Sweet” I was not sure about this purchase but it quickly became apparent it was spectacular!
I would recommend this to a friendBose Soundbar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best soundbar I’ve ever had, would recommend getting one.
I would recommend this to a friend- Cons mentioned:Remote control
Annoying to turn on with provided remote.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker works and sounds great once it’s on but the remote is sort of annoying and unresponsive at times and we struggle turning on the volume with ease. It isn’t a battery issue, it’s been this way since we purchased it. It takes us 30 real time seconds to turn the volume on once the tv is turned on vs using our tv speakers which used to be immediate. It’s just sort of annoying, not a speaker quality issue.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Nick,
It's great to see that you love the sound from the Soundbar. The remote not being responsive is surprising. We'd make sure there isn't anything blocking the left side of the Soundbar, and it's not exposed to direct sunlight.
For the Soundbar powering on sooner, if you're connected by optical we'd recommend enabling optical auto wake https://bose.life/36OdCeg. If your connecting by HDMI try checking the HDMI CEC settings of the Soundbar https://bose.life/3vFk7IB and your TV are set correctly.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Bose Quality Unit!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited a while to purchase a sound bar from Bose that supported Atmos. This finally delivers. Sound is subjective, so if your used to Bose audio, this unit will not disappoint. I wish Bose will include an HDMI splitter in their units. I have ran into some freezing issues with the unit, and only way to get it back is to unplug it. Hope a firmware will fix this. Note : to use full Atmos, you will require a eARC port. Simple ARC ports do not have enough bandwitch.
I would recommend this to a friend total tech will not cover sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound easy install. only complaint is total tech will not add it to my covered electronics because it was puchased a few days before i purchased total tech
I would recommend this to a friend