Customer Ratings & Reviews

I love the sound, but the connectivity has problems. I’m really thinking about returning it.

T connect and get started was a task but after that has been great

The item was ready for pick up. The process was very easy with the service agent providing professional customer service.

This is an incredible sound bar, which I paired with the 700 subwoofer. It’s like being in a movie theater. The sound is so crisp without being muddled or overwhelming. The bar has the power to do whatever you need. Also love the grouping function that allows you to connect to other Bose products if you want. Works great for multi-room sound.

It’s only been a week but so far I love it, sounds great and was easy to set up.

Love this Soundbar. Purchased along with a bass module 700 and the 2 sound awesome together. I initially purchased a Sonos Arc and Sub (gen 3) and used it in my living room. While the Sonos sounded great and immersive, the dialog was not clear enough regardless of true play and changing settings. I returned the Sonos for this Bose set up and am much happier. The dialog is crisp and clear all while hearing great immersive sound.

Easy setup. Be patient with the firmware update. Get the bass module. Enjoy and feel the rumble.

Sound quality is crisp but it always disconnected very frequently.

Has terrific sound and very user friendly.. easy to set up

Bose is fair enough. It’s not the best as per the price. I would rather go for JBL or Sonos

When I ordered the BOSE 900, It was a very fast order with no problem everything was fast clean fast service. I would tell anyone or anybody to best buy website and order everything you wanted to purchase.

Very happy with purchase. Sound is great. Easy to use.

The purchase process was easy and quick and the Bose 900 sound bar performs as advertised. I would do it again.

I did not like was very dirty inside, many finger prints the cables were unorganized

The installers were friendly, timely and knowledgeable.

Waited a while to purchase a sound bar from Bose that supported Atmos. This finally delivers. Sound is subjective, so if your used to Bose audio, this unit will not disappoint. I wish Bose will include an HDMI splitter in their units. I have ran into some freezing issues with the unit, and only way to get it back is to unplug it. Hope a firmware will fix this. Note : to use full Atmos, you will require a eARC port. Simple ARC ports do not have enough bandwitch.

The speaker works and sounds great once it’s on but the remote is sort of annoying and unresponsive at times and we struggle turning on the volume with ease. It isn’t a battery issue, it’s been this way since we purchased it. It takes us 30 real time seconds to turn the volume on once the tv is turned on vs using our tv speakers which used to be immediate. It’s just sort of annoying, not a speaker quality issue.

great sound easy install. only complaint is total tech will not add it to my covered electronics because it was puchased a few days before i purchased total tech

Love this thinking of buying another one. Family is always asking where we got it

The Bose 900 Smart Soundbar is a competent device which includes voice-activated services, supports Dolby Atmos and provides a good (but not great) sound experience. It is attractively packaged in a slim black housing with a glass top but does not meet my criteria for a truly great product. Best Buy offers a number of much better soundbars at equal or lower prices. I really wanted to like this soundbar, given the popularity of the Bose brand. Bose has established a strong reputation in the audio products field since it was founded in 1964 by Amar Bose, an M.I. T. professor. He sought to develop better consumer stereo speakers using a new approach which utilized reflective surfaces rather than pointing speakers directly at the listener. In 1987 Bose introduced its Acoustimass systems which gave it wide consumer awareness. These consisted of very small cube or double cube speakers to handle mid-range and high notes and a base module to generate non-directional low frequency sounds. Their unique design appealed to many for their style and small size but received somewhat mixed reviews from audiophiles. Today Bose generates sales of over $4 billion from a broad line of speakers, headphones, audio systems and automotive audio systems. It has over 9,000 employees. My perception of the sound quality is that it is good but “small.” It did not really fill the room like other soundbars I have evaluated. Although the waveguide approach is clever, I think there is just no substitute for the rich sound produced by multiple, larger speakers and the powerful amplification you will find in competitive premium soundbars. Bose equipment all seems to have the same sound profile – an exaggerated emphasis on bass and clipped high frequencies. I conducted several side-by-side comparisons of the Bose 900 with two other soundbars that I own – a nice 3.1.0 system and a premium quality 7.1.4 system. Soundbars are designated “a.b.c” where “a” is the number of speakers at the listener’s height, “b” is the number of non-directional base speakers, and “c” is the number of “height” speakers. The last element is essential to the Atmos system. The Bose 900 soundbar is a 5.0.2 system. Both of my alternative soundbars produced richer, fuller and truer rendition of diverse musical works that I know very well (Miles Davis’ Kind of Blue album, the Chicago Symphony playing Beethoven’s 9th symphony, a medley of opera arias and a selection of songs by the Beach Boys, Johnny Cash, Simon & Garfunkel and Smokey Robinson.) In every case the Bose 900 sounded good, just not great. And at the price of the Bose 900, the consumer deserves “great.” The Bose 900 Smart Soundbar is certainly well designed, beautifully finished in a relatively compact unit with a glass top and a fine black mesh metal grill wrapping around the front and sides. The top has openings for the left and right height speakers. While attractive, the glass top is a fingerprint and dust magnet, so be prepared to wipe it with a microfiber cloth often. The overall width (41.1 inches) is a little smaller than a 50 inch TV (about 44 inches wide) and it is only 2.3 inches tall so the Bose 900 will be relatively inconspicuous under larger TVs. There is no display to inform you of the status of the soundbar, other than a slim light bar on the left side which glows when a command is received from the remote and to give notifications (in various colors) from Alexa. On the glass top above the light bar area is a spot to turn the Alexa/Google Assistant microphone off. On the back are the tuned base ports and the primary cable connections (power, eARC HDMI, optical , Ethernet) plus a set of four 3.5 mm connections (labeled Base, ADAPTiQ, Data and IR) and a USB-C socket labeled “Service”. “Base” allows you to attach a sub-woofer with a wired connection. ADAPTiQ is used for the microphone which determines room characteristics. “IR” and “Data” connections are not explained by Bose. Because Bose gives little information about the product I partially disassembled it to see what was inside. I removed all 31 screws on the bottom of the unit and pried open the metal grill. I discovered that the unit contains seven speakers. Facing the listener are five speakers, a small (1.3 inch tweeter) center speaker, flanked by two pairs of 3.5 inch speakers providing left/right primary sound plus left/right side sound. The upward firing height speakers are 2.5 inches and are located at either end, next to the base port. There is also a listener-facing Bose wave guide to the right and left of the speaker pairs which helps to create the side effect. The speaker arrangement, aside from the two height speakers is very similar to the Bose 700 soundbar. By placing the side left and the side right speakers next to the primary left and primary right speakers and clustering all four of these speakers in the center of the soundbar the natural separation of sound is hindered. The center speaker (typically used for vocal reproduction) is a very small tweeter so speech is going to be weak in base. Bose missed the opportunity to enhance the side stereo effect by failing to mount actual side-firing speakers at the ends. As a comparison, Best Buy offers another Atmos soundbar at a comparable price (when you add the cost of the optional Bose sub-woofer and surround speakers) which has 13 larger speakers in the main soundbar. Now, in defense of Bose, they do use a different speaker technology than other firms. They incorporate patented “acoustic waveguide theory” which utilize specially shaped chambers to amplify the sounds from speakers, producing impressive output from relatively small speakers. The sound profile typically emphasizes base and the highs are a bit clipped. A debate among audiophiles has raged since Bose first introduced consumer products about whether the quality of the sound was really superior, comparable or inferior to conventional speaker technology. Bose has not helped resolve that debate because they refuse to release the specifications (frequency response and amplification power) of their speakers. They insist the subjective judgment of the listener is the ultimate test, not the raw numbers. Skeptics suggest that if Bose really did have good metrics they would tout them in their marketing. Other concerns/comments: The remote control is very minimal, not backlit and with only volume and source selection capability. Bose offers a far superior remote control with its 700 soundbar. Since the 900 is now the flagship of the line it should have the best remote control. As previously noted, the soundbar has no informational display. In order to adjust its settings (base, treble, center channel volume, height channel volume) you have to use the Bose Music app. You need to keep your phone nearby in order to adjust the sound. Another weakness is that there are no equalizer preset sound modes (e.g., movie, sports, music, etc.) The outmoded Bluetooth 4.2 is used, rather than the clearly superior 5.0 (which can transmit eight times more data at twice the speed over four times the range). Another technical shortcoming is lack of support for any DTS sound format. Also, there is just a single HDMI input, so you cannot connect multiple devices directly to the soundbar. Good points? The Alexa/Google Assistant capability is excellent. The ADAPTiQ calibration works well, although I think the “headset” is a clumsy way to support a microphone. Setup is simple and worked the first time. Connecting other devices via Bluetooth was easy. But overall, I believe that for the cost of a complete Bose ATMOS system (soundbar, subwoofer & surround speakers) the consumer has the right to expect near perfection. Keep in mind that to set up a fully functioning Bose system you really need to add a sub-woofer and surround speakers. The cost of these additional components is actually greater than that of the soundbar. For that investment you can find excellent 9.1.4 and 11.1.4 audio systems which, in my opinion, will far surpass the Bose auditory quality. Consequently, I am reluctantly giving the Bose 900 Smart Soundbar just three stars and cannot honestly recommend that you buy it.