Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2122 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the Smart Soundbar 900's exceptional sound quality, encompassing the bass, Dolby Atmos, and overall volume. Ease of setup and the sleek design also receive praise. However, customers are negative about connectivity issues, the price point, and compatibility problems with certain TVs. Some users also expressed dissatisfaction with the remote control and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,122 reviews
  • Rated 5 out of 5 stars

    Bose is Best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting the 900 for a while. Went on sale and i had to get. Bose for the win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t get to play using tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get to play Tv. It plays through phone but not through tv

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Regret this purchase

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should’ve went with SONOS arc. Thought I was safe after doing research, unfortunately this soundbar has had nothing but issues. Constantly disconnects from my TV, absolutely no support from Bose to resolve. Their instructions are literally unplug it and have a great day. Selling this as soon as I find someone dumb enough to think Bose is a quality brand still.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear of your disappointment! Unplugging your Smart Soundbar 900 from power for 5 minutes is one thing to try. If the bar continues to disconnect from your TV, I'd recommend resetting the TV as well, and ensuring both soundbar and TV are running the latest firmware. Our support team will gladly assist if issues persist: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose - Smart Soundbar 900 With Dolby Atmos and Vo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose - Smart Soundbar 900 With Dolby Atmos and Voice Assistant - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic sound, would recommend!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar sounds great! It took a little bit of time to automatically detect and switch to the various inputs through the TV. However, my TV was also new so was having to figure out multiple devices at once. Along with the Bose 700 Subwoofer, this is a great little setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works good and the price is right i love this speaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you don't need two remotes to operate. The TV remote controls it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose what more is there to say? Best sound comes from bose

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellence in sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We first bought the 600. We hooked it up to our TV. But we wanted better, so we returned it for the 900. And there is a big difference in the sound. And we loved it. It so made it so you could hear the voices so much planer. It’s exactly what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and great service in the stores

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Have a Sumsung TV? Bose probably won't work.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited I could finally afford a Bose system for my Samsung TV. Got the 900 soundbar, 500 bass, and two satellite speakers. Configuring was quite cumbersome but after day two got it working. Been working so-so for about a week. After one week the Bose remote would only intermittently turn on the TV and only intermittently use the Bose soundbar. Today I can't get it to work at all. Looking at reviews on Best Buy evidently other Samsung TV users encountered the same issue. Whole Bose setup goes back to Best Buy today.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is the best

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bose, just wish it was the shper expensive one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thouroughly enjoyed this. I would absolutely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thouroughly enjoyed this. I would absolutely tecommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose sound bar

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound bar. Nothing that I could want to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this sound bar as a gift to my son and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dealership

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service will always come back again

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Long time Bose buyer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the most disappointing product I ever bought from Bose. I’ve been a Bose buyer all my life and have spend thousands of dollars on home entertainment centers to around 5 Bose wave radio. I was so excited when I bought the Soundbar 900. It didn’t sound good at all like I’ve been accustomed too. I return the Soundbar and was really unhappy about my experience. I then had a friend that said that you should have bought the 700 subwoofer with the Soundbar. I went back and bought them both. I was really disappointed because I couldn’t get the Soundbar to hookup to my I phone 12 or the subwoofer. I’m taking them back next week. I guess I will search other Soundbar. What happen to your quality?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grate device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound.........................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great all around but lacking with dolby atmos

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its a great bar but i dont think the dolby atmos is not the best out there.

    No, I would not recommend this to a friend