Customer Ratings & Reviews
- Model:
- 892079-1100
- SKU:
- 10116362
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Do not buy Bose
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not buy Bose. My personal experience was horrible. I bought this sound bar, then a month later bought a Bose bass module. After trying 2 different bass modules, and all tech suggestions neither worked properly due to WiFi. interference. I was able to return the bass modules, but Bose and Best Best Buy refuse to allow me to return the sound bar. So I’ve got a $500 sound bar with ZERO ability to connect a bass module.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi DoctorJ, thank you for taking the time to share your experience. We’re truly sorry to hear about the difficulties you’ve had with your Soundbar and Bass Module
Wi‑Fi interference issues can be frustrating, and we understand how disappointing it must have been to try multiple bass modules and troubleshooting steps without success. We appreciate you giving our team the opportunity to assist.
While return policies can differ between retailers and product types, we’d still like to take a closer look at your situation and see what options may be available moving forward. Please reach out to us directly at https://bose.life/3ZnLupU with your case details, and we’ll do our best to help find a solution.
We’re here to support you, and we appreciate your feedback.
Daisy - Bose Customer Support
Sound helper
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What we needed to better hear the TV in our great room which is placed in an alcove.
I would recommend this to a friendBose Smart Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another great product from Bose. Salesman at Best Buy was knowledgeable and helpful.
I would recommend this to a friendBose soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the perfect soundbar sounds great I recommend this soundbar
I would recommend this to a friendBest bang for your buck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, amazing sound. Would recommend over the $199 model for sure.
I would recommend this to a friendDidn't Connect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not pair with my new LG tv following the enclosed instructions. Even went on Youtube, but soundbar would not connect, It just kept circling. Returned and used by old Bose Solo soundbar which worked perfectly.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .It’s great to hear your Bose Solo soundbar is still going strong, thank you for sharing your feedback. Your feedback is incredibly valuable and will be shared with our product team to help improve compatibility and setup guidance. To resolve the issue with the connection of your Smart Soundbar here is a helpful guide: http://bose.life/42AUQ3w
Gem - Bose Customer Support
Bose Smart Sound bar 500
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Great Value. You hear the Bose name …. Automatically think great sound.
I would recommend this to a friendSounds great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best soundbar i have right now. I love it
I would recommend this to a friendBose speakers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had it that long but so far I'm pleased with it.
I would recommend this to a friendGood buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good, but for the price I imagined slightly better.
I would recommend this to a friendI wish it was plugged and play like most sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't recommend this speaker because is hard to connect with the tv unless you pay extra fee for registration, i tried to register they said it was free they asked for credit card, saying that won't be a charge, but they charge me $ 39,,not cool
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks so much for sharing your experience. To clarify, Bose does not charge a fee for product registration. If you were prompted for payment, it may have been through a third-party service not affiliated with Bose. As for the TV connection issues, here are a few troubleshooting steps that may help: http://bose.life/4nvNMNF
Gem - Bose Customer Support
Bose sound bar!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound bar!!! Amazing quality and sound!! Rate 10 out of 10
I would recommend this to a friendLove Bose but little issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed the sound level but it would make this weird subsonic sound over an extended loud bass sound and it really hurt my heads a bit
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Alexa,
I am glad to hear that you love the sound of your Smart Soundbar.
Please note that you can adjust the bass and treble of the soundbar to your preferences using the Equalizer in the Bose app.
For further assistance, please contact our team directly: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Klipsch is better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker itself is pretty decent. The app to control it is impossible to download. Very difficult to get it to connect to your home WiFi.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, we're glad to hear you like the speaker! However, we're sorry to learn about the issues you're experiencing with the Bose app. The app is essential for the best user experience, providing regular updates and access to the latest features. No worries! You can download the app here: http://bit.ly/3I4M334. Additionally, for the Wi-Fi connectivity issues, you can try the troubleshooting steps outlined in this link: http://bose.life/46lPH0q. Hope this helps! Kurt - Bose Customer Support
Don’t buy used electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar was damaged, the sound wasn’t as good as it should’ve been
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for bringing this to our attention. We’d love to learn more about the issues you’re experiencing so we can help resolve them. Please feel free to share your product’s serial number along with your country location, and we’ll be more than happy to assist you further. You can reach us through this link: http://bose.life/globalsupport
Disappointed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this open box so not sure if it was damaged or not before I got it but the sound was awful. Connecting it to my tv was easy. Wasn’t impressed. So I end up by an lg unit
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Tracey, thanks so much for sharing your experience. We're sorry to hear you ran into trouble with your Bose Smart Soundbar. Just to inform you, Bose offers a one-year warranty for technical issues, starting from the date of purchase, specially if the product was bought through our authorized resellers including Best Buy.
Sophie - Bose Customer Support
Solid choice small-mid sized soundbar
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was actually pretty effortless. So many ‘smart’ products seem to have some type of issue during setup, but the Bose just did what it was supposed to. No hassles. I initially installed it in a larger room, around 400 sq ft, and the sound was better than I had expected. You could tell it was struggling to fill the room, but it was more than acceptable. It had a much wider soundstage than I thought it would for such a small soundbar. After moving it to a smaller room, the sound was noticeably better and didn’t seem like it was straining to fill the room. One minor complaint is that it doesn’t really notify you when it’s doing a product update. I was reconnecting to another TV, and having issues with no sound. After messing around with TV settings for several minutes, I finally opened up the Bose app and in small font below the speaker name, it said ‘preparing update’. Clicking into the speaker it then notified me that an update was underway and it could take up to 25 minutes to complete. The A.I. Dialogue Mode is great for watching movies and TV shows. Couldn’t tell you how many times I’ve struggled with picking out the dialog during action scenes. I was skeptical about this feature, but it does actually help quite a bit. Overall, a very nice soundbar in a rather compact size.
I would recommend this to a friendNot sure yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure yet I hooked up the sub and last night the music was cutting out might be my phone if it is the speaker is dope
I would recommend this to a friendBrand response from Bose Support
Posted .Thanks for sharing that! It’s great to hear you’re enjoying the speaker, hopefully it's not the unit's issue. If you do experience any trouble with the unit itself, please don’t hesitate to contact us using this link https://bose.life/48EXztC. We’d be happy to help you further!
Klariss - Bose Customer Support
Do not buy this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive owned bose. This speaker is not smart, it is horrible. Wont let me turn off tv and then wont give me sound. Tried to return to best buy and they refused as it was after 15 days. Tried explaining i had a family emergency, so I could not do it in the 15 days (literally 2 days after it). I do not recommend this speaker. And will not be making any larger purchases from Best Buy again after this. The customer service is horrible. The executive team never responds to concerns. Complete a waste of 400 bucks! If i could give negative stars i would!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've had not just with the product, but also with the return process and customer support. We completely understand how frustrating it must have been, especially considering your circumstances.
We’d love the opportunity to make this right, we’re committed to helping you explore alternative service options or solutions. Please reach out to us directly so we can look into this further and work toward a resolution that better reflects our dedication to customer satisfaction. Here's the link: https://bose.life/48EXztC -Klariss, Bose Customer Support
bose smart. soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have. a hard time getting it to turn on when I turn on the tv
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi David! Thanks for sharing your experience! We're sorry to hear you're having trouble getting your Smart Soundbar to turn on with your TV, we know how important seamless setup is. The good news is, this can often be resolved with a few quick adjustments. We recommend checking your HDMI-CEC Power and Audio Settings and make sure it's enabled. This feature allows your TV to control connected devices like your soundbar.
You can also find helpful setup tips and troubleshooting steps in our guide here: http://bose.life/3WiXMhE
Daisy - Bose Customer Support