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Customer Ratings & Reviews

Model:
BOSE HOME SPEAKER 500 - SILVER
SKU:
6291631

Customer reviews

Rating 4.6 out of 5 stars with 1101 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Smart Speaker 500's sound quality, ease of use, and attractive design. Many appreciate its strong bass and the convenience of Bluetooth connectivity, while some find the setup process challenging and the price point high. The speaker's app also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,101 reviews
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 5 out of 5 stars

    Bose Smart speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves it. Great sound, easy to use and couldn't be pleased more. Big sound for such a small product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great all-around smart speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker. It sounds great from anywhere in the house, looks great, and I love the myriad ways in which you connect to it-Bluetooth, AirPlay 2, Aux, or through the app. The only negatives is that you can’t link your Apple Music account to it (but AirPlay is a good workaround) and there’s no clock on the display screen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice but incomplete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As other reviewers have mentioned the sound quality is quite good as would be expected with Bose. I do wish however that they had included an equalizer option to adjust sound settings but my biggest complaint is that it will not network with other Amazon Echo products, which is frustrating. I contacted Bose and they said the networking option may be addressed in a future software update.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    misleading/overpriced.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound. overpriced for what you get. no instructions with item .Bose app stinks .have to use soundbar remote and app to operate all three items that are advertised to all work together as one . Very misleading. Not user friendly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw all the other reviews regarding how great the sound is coming from such a small package. It is still better than what I was expecting. Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound. Exceptionally sensitive microphone (if not careful it will turn on from instructions to the Alexa in a different room). Does not play nice with other Alexa speakers (turn on all does not turn this one on).

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Bose Smart Speaker 500 Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and volume, easy to set up with phone blue/tooth. Looks nice on bookshelf without screaming "speaker". Haven't tried it with our Alexa yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers sound fantastic! Sure the price is steeper than I’d like but the sound quality makes up for that- plus you can link certain speakers!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 2 out of 5 stars

    Not completely Google Assistant Compatible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give this a better review. The setup is easy; the sound is good; but the Google Assistant feature only half-works, even though it is prominently featured in the advertising. Do NOT buy this speaker if you use YouTubeMusic to stream music. If you do, the Google Assistant feature will not work; the only thing you can do is to use a Bluetooth connection, making this about the most expensive Bluetooth speaker on the planet. I'm keeping it, but only in the hope that Bose and Google can reach some accomodation...

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello,

      Thanks for your feedback on your speaker. Glad to hear you enjoyed the audio and easy set up.

      Sorry you faced some disappointment with your Google Assistant integration. At this time, Youtube Music is not supported within the Bose Music app, you can however use a Bluetooth or Airplay 2 connection to your speaker if you wish to use this music service. We also have great pre-integrated free music services directly available within the app.

      Kind regards,
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    WiFi connectivity it's a pain

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and quality, expensive it's a Bose. It's a pain when trying to connect it to my phone's Bose Music App. I need to reset this speaker everyday to have it connected. There are other many options. I would not recommend this to a friend.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Gerardo,
      I'm so happy to hear that you like the quality of the sound!
      I'm sorry to hear of the issues you are experiencing connecting to the Bose Music application with your phone. This is certainly not normal behavior and I would encourage you to reach out to out team using the detail here: https://bose.life/3nG7cB4, so we can assist you.
      Thanks!
      Kerri - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and convenience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 6 presets, that you can control with the speaker and with the Bose phone app, this is a great sounding smart speaker. Sound fills the room. The only drawback - the controls on the speaker are no backlit and are too subtle in appearance. Bright light is required to see the controls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Bose speaker. Easy to use and hook up. The sound is clean and crisp even when turned up the whole way. Alexa works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for our office and has a very clean full sound that makes the day go by quickly !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boom Bang Pow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a refurbished product that works GREAT! Glad to get a quick delivery before Xmas. My guests marveled over the quality of sound coming from the small machine

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound house connects effortlessly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a good deal as open box excellent condition. It works perfect to fill our hall room. Connects effortless to all devices in my house

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small size, big sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this speaker. It sounds fantastic at all volumes. I’m especially impressed at the full range of rich sound at low volumes. We also have a sound bar 700 and the biggest complaint is how the two sync or don’t at times. Still a pretty big fan of both.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unrivaled audio quality. Devour clarity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came to think that I would never find what I was looking for, because of the amount of money I had. But oh I was this bellesa of equipment that at first sight deceived by its size. It sounds loud and clear. The music is heard with great clarity even when the volume is high. It ennates me.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Small powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remarkably powerful speaker that will accommodate Wi-Fi and Bluetooth. Excellent speaker if your not interested in portability. Speaker is not battery powered - you have to plug it in to 110v outlet to make it work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose does it again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as I am concerned, this speaker sounds fantastic. I am very happy with this purchase. I love using its Apple AirPlay 2 feature to connect it with my other wifi speakers that have Apple AirPlay 2 as well. If you are a Bose fan, buy it. The Bose app is great too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've enjoyed many Bose products. Recently bought the Bose 700 sound bar and couldn't believe how nice it sounds for TV and music. Decided to try the Bose Home speaker 500. Just as we expected, it's excellent well. Whether it's inside home or out on patio it sounds fantastic.

    I would recommend this to a friend