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Customer Ratings & Reviews

Your price for this item is $322.99
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The comparable value price is $379.99

Customer reviews

Rating 4.6 out of 5 stars with 1102 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Smart Speaker 500's sound quality, ease of use, and attractive design. Many appreciate its strong bass and the convenience of Bluetooth connectivity, while some find the setup process challenging and the price point high. The speaker's app also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,102 reviews
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Bluetooth speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 20 years I’ve been purchasing Bose audio equipment and this purchase met my expectations from Bose. I needed a Bluetooth speaker for my turntable. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I have no issues with so far Alexia works great. I have it hooked up to my tv so I don’t even have to touch my remote

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smartspeaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very wonderful sound. I am very pleased with the quality of the music and the multifunctionality of it. This is a great replacement for my original Echo!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose makes great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose makes great products, it never disappoints. The sound on this speaker is loud so it is great for home use. Get a smaller speaker if you want something portable for work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Superb sound glitch in connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awesome and typically of a Bose product- no issue there. This however disconnects from the phone app after a while so you can’t change the settings from the phone. I needed to replug it every now to get the phone’s app connection reestablished.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! Works great! Sounds is fantastic! Works great with my phone and sync's easily (iPhone 14)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, crappy Bose app.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes longer to open stream but sound is much better than Amazon Alexa. Bose application is clunky and even though I was able to get device into Amazon Alexa app. The Bose app. Still cannot find it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp and clear sounds, with the deep bass is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Does not play youtube music.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, doesn't play youtube music though. Minimum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you stream music, this iS the Bose speaker to have. Thousands of songs, built in Alexa, and, with a subscription, will stream Sirius XM radio. Great to have in your kitchen or office.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Spa sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know to much about speakers, but my son told me this was a good deal for his Dad's Valentines Day gift. He wanted more sound for are back patio. It's LOAD.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great sound for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is great at this price. It is intuitive and easy to use. The app is easy to navigate and provides a better user experience. The setup was easy so there is no need for user manual.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several Alexa devices and Bose speakers. The sound produced by this speaker is phenomenal for it’s size and having Alexa makes it even better. Easy to set up and add to my Amazon account.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound - Doesn't take up much space.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great sound and I enjoy the small screen that shows album covers etc. The downsides are, Alexa responds a bit slower, and tough to find controls in the dark!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, looks great also. Alexa is always available to listen and help.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Full Sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this in my home office and it fills the room with a very full sound. I love that it has both Apple Airplay and Amazon Alexa. Very easy to switch between the 2.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but not as versatile as I’d like. Alexa disconnected a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Excellent purchase at first it was a struggle to program since it was the first Bose product I own. After I got it setup it was great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is is the boss

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent, everyone at home loves it. Personal I am a fan of bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can't Go Wrong with Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with Bose. Everything as expected. Grouped with my family room sound bar to extend sound to my back sunroom.

    I would recommend this to a friend