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Customer Ratings & Reviews

Your price for this item is $322.99
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The comparable value price is $379.99

Customer reviews

Rating 4.6 out of 5 stars with 1102 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Smart Speaker 500's sound quality, ease of use, and attractive design. Many appreciate its strong bass and the convenience of Bluetooth connectivity, while some find the setup process challenging and the price point high. The speaker's app also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,102 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would purchase again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is outstanding and the quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love, crystal clear. Multi use........

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It’s a Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance in a small package...............

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bit pricey, but worth it. The kids are having fun with Alexa. Clear sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Loud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy this Bose speaker. Great sound it produces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product. Great Product. Great Product. Grea

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Great Product. Great Product. Great Product. Great Product. Great Product. Great Product. Great Product. Great Product. Great Product. Great Product. Great Product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound levels on this was amazing in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sound is amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds is amazing and will fill a room quite well. Although it is not super heavy it is not really portable and must always be plugged in. Easy to setup and Bose quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time that I bought this product and I really like the quality of the sounds and it’s kinda loud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very useful for listening to music.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fun to use. Had to purchase music stations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The best speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a docking Bose. But this product sound amazing

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Bose 500

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A full audio sound for the room. Bluetooth worked great. Note: This is not a mobile device. Requires you to plug into the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Generally unimpressed.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is as expected with Bose. After six+ months of nearly daily use in a home office, I can say I am otherwise not at all impressed. Wifi connectivity is abysmal - at best. Music will inexplicably start to cut in and out, have static sounds in the background, and frequently just not play at all. The unit will lock up displaying the app logo you're trying to play from and require the age old unplug/plug back in to reset. I purchased this to replace an old Sounddock and truly wish I bit the bullet and upgraded to Sonos. I will surely replace this before too much longer.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey!
      I'm happy to hear that you link the sound quality of the speakers.
      I'm sorry to hear that you are experiencing these issues, we would love some additional information. I would recommend reaching out to our team so we can help assist you further. You can find the details here: https://bose.life/3cYg5BX. We will do all we can to help!
      Thanks!
      Kerri - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent speaker with sound from all angles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Bose speaker for a 500 square foot room we use for events in my home and mounted it in the center of the room from the ceiling. Gives perfect 360 music across the entire room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Extremely easy to set up with the Bose app on my phone. Responds to Alexa commands. Great and versatile speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Needs more supported streaming services

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality but, i was using it with google assistant and mainly to listen to audio. There were only a couple of streaming services supported. Youtube music was not supported which was very disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Bose speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Bose has a great product. Awesome sound and easy to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the audio quality!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although a bit bulky and wired, this speaker is not totally convenient, but it totally rocks! I have it hooked-up to my Nest Hubs and it's a smart speaker now! Love the audio quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth it. Had friends over and everyone complimented the speaker. Then volume buttons do have their own mind of working or not but flawless integration to phone so I just use my phone volume instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound with Alexa built in!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will buy another 1 or 2 of these to put in other locations around the house and possibly 1 for the office. This creates a room full of music and then has Alexa waiting to answer any question that you may during the day.

    I would recommend this to a friend