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Customer Ratings & Reviews

Your price for this item is $322.99
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The comparable value price is $379.99

Customer reviews

Rating 4.6 out of 5 stars with 1102 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Smart Speaker 500's sound quality, ease of use, and attractive design. Many appreciate its strong bass and the convenience of Bluetooth connectivity, while some find the setup process challenging and the price point high. The speaker's app also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,102 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound with this Smart Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Bose speaker to compliment my computer. The spoken speech from the computer is clear and very easy to understand and I wear hearing aids. The music that comes from the speaker sounds like it is directly from the concert hall. I would recommend this smart speaker to anyone who wants to hear clear spoken word and great music sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose speaker. I Will also shop at Best Buy for electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Programming difficult.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it takes your programming it works. It doesn't pair up with my Alexa echo which stinks. Reacts slow, sound is great. Best to build on system you already have as Bose only pairs with Bose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item would recommend to a friend. Many features to choose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    See more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was very easy to use and the delivery time was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've ever made. I wish I could have gotten it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and good quality sound, very useful with alexa

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST SMART SPEAKER!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING! After trying a few other options there was just no beating this speaker. The sound quality is incredible and I like the screen that shows the album art, nice little addition to an already amazing speaker. Bose has always been my go to for anything audio but this has been one of my favorite Bose purchases. Love this speaker, huge sound in such a compact size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not in sync when paired to other bose speakers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart speaker could have been one of the best ones. But when connected to my bose smart soundbar, this speaker is not in sync when paired. Resulting to getting a delay in sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was really easy, connecting my music services was a piece of cake. The sound fills the room. Sounds deep and full

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    bose speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose it sounds wonderful. the beat is off the hook. this purchase was worth my money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound and radio station choices

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is quite helpful and the song choices out of station is very wide than just radio. As far as apps, I'll look forward like pizza delivery reminder and others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love. It is portable and gives me the opportunity to take it with me to any area of ​​my house. I bought it because I wanted to have music while taking a bath. It's great. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish Bose made this model wireless. The sound and ease to use is excellent .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding speaker, easy to set up, and looks great. The only downside is that you can’t use Apple Music on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Isuere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker i love this speaker any one can get they must be liked

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great speaker but horrible trouble shooting

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but once you unplug them it in programs and it’s difficult to fix tje prob without having tongo to Bose. What is life lol

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Deeohsoreal, I am so happy to hear you love the audio from your new Smart Speaker 500. I am sorry to hear you faced some issues setting up your speaker, but am glad to hear the team was able to help you to resolve this. Did you know on our website, there are a large range of steps and guides for your speaker here https://bose.life/3m0YoaK. This would also provide all the information needed to get up and running.

      Tori Mae - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    spotty Alexa performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent in this Bose speaker, but the Alexa performance is very spotty, and not as quick or precise as the Amazon Echo. Test it out before you buy it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The most versatile speaker you can buy.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Bose Speaker. It has the best stereo sound from a single device. The Bose quality is unmatched. It is our main speaker in our kitchen. We have it connected to Sirius XM and Alexa. The new Bose app finally allows you to customize the sound according to your taste. You can increase or decrease the bass & treble. It is now our main speaker in the house. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is Boss!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design. clear sound. The only problem is this one is not portable.

    I would recommend this to a friend