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Customer Ratings & Reviews

Your price for this item is $322.99
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The comparable value price is $379.99

Customer reviews

Rating 4.6 out of 5 stars with 1102 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Smart Speaker 500's sound quality, ease of use, and attractive design. Many appreciate its strong bass and the convenience of Bluetooth connectivity, while some find the setup process challenging and the price point high. The speaker's app also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,102 reviews
  • Rated 4 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it were portable but the connect ability to the 300 and the 700 sound bar is great! Can’t wait for the Bose portable home speaker to go with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Bose 500 speaker for a coupe weeks and I love it so far. I would like to get another unit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not battery powered

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned this item because the marketing of it created a misunderstanding. The item prominently says "Wireless". However, it needs wired wall power; it doesn't have a battery. I returned it (hassle-free) and got a similar sized and priced battery-powered Sonos speaker instead.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loved it until it didn't work

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband and he lived it and until it stopped working. Our neighbors Internet drops a lot and it would disconnect. Couldn't reconnect. We just got fiber so hoping I can get it to connect

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for your review of the Smart Speaker 500. It's fantastic to hear your husband loved the speaker! The disconnection issues are definitely understandable with unreliable internet. If you're using the internet without your neighbours knowing, they might have noticed and blocked you from their router. If they know you use it, it might be worth chatting with them about the connection.

      If you need any help with setting the speaker up on your new internet, please feel free to get in touch!

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Add to current Bose 700 and sub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This addition recommended by Jim Brown from in home Service really took my system to another level... for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth speaker for your money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for any occasion. My only regret is not buying 2 of them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Boss 500

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound, and is very simple to setup also I like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose 500 Speaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i would recommend it pretty loud considering the size of the speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose speaker perfect for Alexa wake up alarm use it daily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solve the purpose, my movie night fullfilled with this, Quality is always great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month after purchase and daily use, I am very pleased with the sound and functionality of the Bose 500. A slight knock I have against it is that the built in display is average. Using the Bose app along with the assistant of your choice enhances the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need I say more the best portable speaker ever that you could need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BOSE review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the speaker works great except for when It it used for a long period of time the music starts to skip

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not very reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds amazing, but the connection with Spotify is always up and down. Lots of glitches.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose could not have done a better job!!!! Of course it is BOSE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bo’s is Bose!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It’s sync ability is effortless. Sounds like heaven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greate, greate, love it.moo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with this item, love it. I always go to best buy to everything. The bose, I love best buy I love.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Misleading

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker. not worth anything as far as a smart device is concerned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    In Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, Best investment ever, I cannot wait to get another one for my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PRODUCT IS VERY GOOD, EVERYTHING OK, I AM SATISFIED AND I RECOMMEND THIS PRODUCT

    I would recommend this to a friend