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Customer Ratings & Reviews

Your price for this item is $322.99
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The comparable value price is $379.99

Customer reviews

Rating 4.6 out of 5 stars with 1102 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Smart Speaker 500's sound quality, ease of use, and attractive design. Many appreciate its strong bass and the convenience of Bluetooth connectivity, while some find the setup process challenging and the price point high. The speaker's app also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,102 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. The clarity isn't as good as some Bose products but I like have Alexa on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it It works so great and the quality is fantastic going to buy one for my other house as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Brilliant Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from this is outstanding. One speaker outperforms an entire set of wireless speakers I had previously. I did have a few issues getting it to connect via Bluetooth but once I did I have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Rocks.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker with voice assistant built right in. Bose never disappoints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is a excellent brand, I goy this for my wife Christmas and she love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the sound - Not reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for 1.5 years and it quit working. Thought it was a software problem. Had to send to Bose for repair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product it was a good purchase...........

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crisp and thumpy enough!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG, never thought I would see the day Bose will relax on their Apple-like hold on sound control, that is Trebble/bass control. This thing is crisp and you can crank up the Trebble to your hi-fi delight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the speaker, I am able to listen to Sirius XM in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband and he loves it! He carries it all over the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bodhi

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker, very happy with purchase, I would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose never disappoint highly recommend this speaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound ever! Such a powerful little speaker box. Totally worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gordon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product with excellent range,would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Can I give this thing zero stars?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the speaker to play relaxing music while I sleep. It does not come with a remote control so I have to use my phone which is very inconvenient. About three weeks ago the buggy app disconnected from my speaker and I have not been able to reconnect it. I have spoken with two people at Bose I’ve done everything they told me to do and it doesn’t work. I have three other SoundTouch speakers which they no longer make and the app for that has issues on a daily basis. As much as I like Bose and I’ve been a customer for a very long time I will never buy another product from them again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Artemisia,

      It's surprising that you've had trouble with the connection to the speaker with the Bose Music app. As the connection goes through wifi, we'd recommend trying the steps here https://bose.life/3T1XnNV on our support page.

      Please reach out to us https://bose.life/38DNELy for support with this.

      - Nic Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and my wife i enjoy this beautiful device so much. Lovely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, easy connection I like and recommend this speaker for leaving room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic !! !! Found I brought it while I was on sale I love this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the apt on phone dose not work all the time but it dose from my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it everyday and i had a doubt that this product was awesome

    I would recommend this to a friend