Customer Ratings & Reviews
- Model:
- BOSE HOME SPEAKER 500 BLACK
- SKU:
- 6291654
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Smart Speaker 500's sound quality, ease of use, and attractive design. Many appreciate its strong bass and the convenience of Bluetooth connectivity, while some find the setup process challenging and the price point high. The speaker's app also received mixed reviews.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Sorry I bought it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn't work and I have a hard time getting the Bluetooth to work, my music on my phone was working but now I have tried everything and it will not work.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Bobby! Sorry to hear you're having battery problems. I'd advise attempting to power cycle your Home Speaker 500. This will also help the Bluetooth issue you're having. If things do not improve, please reach out to Bose directly. Sam - Bose Customer Support
Bose: Expensive but Meh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, it's a Bose product... and like most Bose products, it's pretty nice. However, I returned it because it sounded a little wimpy. It didn't inspire me. Apple HomePod for the win!
No, I would not recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t overly impressed with the sound. It’s nice that Alexa is integrated, but I ultimately ended up diving into whole home audio / smart speakers with Sonos. It’s true what they say: no highs, no lows, must be Bose.
I would recommend this to a friend- Pros mentioned:Sound quality
Bose 500
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is amazing. The sound is clear and crisp and sounds great across the house.
I would recommend this to a friend - Pros mentioned:Size
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size not too big and looks good in our living room! Highly recommend
I would recommend this to a friend - Pros mentioned:Sound quality
Update Killed the Speaker Sync
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delay is SO BAD! This thing stressed me out after the update. Can't get it to sync to the TV anymore. People talk and no sound comes out until about 2 seconds after. DO NOT UPDATE! Other than that it's pretty good. Loud and Clear with some Bass behind it.. I just can't put it to accurate use since their software/firmware update. Have to return this one and I really don't want to.
I would recommend this to a friendBrand response from Bose
Posted .Hey, I'm sorry to hear that you're experiencing an audio delay since updating the firmware of your speaker.
Does the delay only occur when you're using the speaker for TV audio? This speaker isn't designed for video audio as the connection would have to be wireless. Therefore, the signal path could cause delays between audio-video. With that being said, it sounds like you had a working setup before. Have you reset your speaker? To do this, remove the power for 30 seconds and then reconnect.
I'm glad that you're impressed with the sound quality. If you have further issues, please do not hesitate to reach out - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Bose Customer Support
- Pros mentioned:Sound quality
Bernardo’s Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Very good performance. Connectivity settings were very easy
I would recommend this to a friend - Pros mentioned:Sound quality
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy my Bluetooth speaker it’s unbelievable I cannot believe the sound that it puts out fabulous
I would recommend this to a friend - Pros mentioned:Sound quality
Returned it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but would not use skills needed to stream music from Sirius XM or Amazon.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Sorry to hear that you have to return the speaker. You should be able to set up both Sirius XM and Amazon with it. Here is the link. Sirius XM - https://bose.life/3eJNULj. With Amazon, it is the same steps. You just need to be aware of things to know. Amazon Unlimited and Prime music service accounts are supported, Amazon HD, Ultra HD, and Free music services are not supported, Amazon Unlimited and Prime accounts offer Amazon-curated playlists, and User-created playlists are not supported. If you need assistance in the future, you can reach us here, https://bose.life/3xhhrmj. Thank you.
Marvin - Bose Customer Support
- Pros mentioned:Sound quality
Nice sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually has a really great sound compared to others in its grade that I have used. Not being potable is a real let down though.
I would recommend this to a friend - Pros mentioned:Sound quality
I love my bose 500 speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great sound, versatile, I can play music from Alexa, Spotify and Xm radio. It’s great!
I would recommend this to a friend - Pros mentioned:Sound quality
High buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, great look. Nothing like the sound from Bose and this one has 360degree sounds.
I would recommend this to a friend - Pros mentioned:Sound quality
Powerful little guy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal Bose Product! Lotta punch in a little machine! It has not disappointed!
I would recommend this to a friend - Pros mentioned:Sound quality
More Bose Bang For Your Buck!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Bose quality sound. Works very well with Alexa. Love it! Great price too!
I would recommend this to a friend Bose speaker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this but returned it. After trying it with the TV, it just didn’t work for us. Love Bose products though.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Superior quality sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound . Makes music sound so good you don't want to stop playing
I would recommend this to a friend - Pros mentioned:Sound quality
awesome with alexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is soo cool. I love it. it really does do the trick with great sound, very responsive to commands and great sound
I would recommend this to a friend - Pros mentioned:Sound quality
Just what we wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed for our living space. Great sound throughout the first floor.
I would recommend this to a friend - Pros mentioned:Sound quality
Best sounds for the size and price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bose Home Speaker 500 have a very loud, clear sounds. With me, the cost $400,00 is very worth the money, I like it!
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Cool radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product works the way it’s supposed to.This was a wise choice to buy
I would recommend this to a friend