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Customer Ratings & Reviews

Your price for this item is $322.99
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The comparable value price is $379.99

Customer reviews

Rating 4.6 out of 5 stars with 1102 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Smart Speaker 500's sound quality, ease of use, and attractive design. Many appreciate its strong bass and the convenience of Bluetooth connectivity, while some find the setup process challenging and the price point high. The speaker's app also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,102 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good streaming stereo speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, setup was easy. Would recommend for compact streaming stereo speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup. Nice sound. Can connect several speakers for full home sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with our purchase! The sound quality is so much better than we expected

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Worth the Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is ok, nothing real special. It constantly disconnects from the source I have it connected to while playing music. I honestly would not buy it again, I'd return it if I could.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Thank you for your post. I'm sorry to hear that you have had issues with the connectivity of your speaker. Here is a tip to address this, just reboot your phone and router. After that, test the connection again. If you require further assistance, please contact us here, https://bose.life/3BgUIIU. We would love to help.
      - Marvin bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bose Speakers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice speakers. Amazing. Have 2. Use as stereo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is nice appeal and the sound is better than I expected

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is very good product good sounds s small speaker but It's very strong

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Home Speaker 500 offers great sound quality, whether you are outside or inside.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Speaker, nothing more to say!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Speaker I've had so far. This thing really is good lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers. Quality BOSE sound. I can easily move from room to room to take my music with me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mcoppola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound sleek in the kitchen on the counter makes a great gift!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booming sound in a small device. One con is that it must be wired.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and great sound . Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Speaker with Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound quality……………………………………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product from Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music output is so good . I would recommend this Bose speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speaker, fidelity, perfect sound. Love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice speaker, but when I paired it with my TV, the sound wasn't catching up to the picture on TV. Very annoying

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey there! That sounds like an audio delay issue - were you able to check your TV settings to align the video with the audio? If not, we'd be happy to look into that with you further once we learn more about the TV you're using. Please reach out to us at https://bose.life/38Q1vZs, for further assistance. Thanks, Sam - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Not very compatible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got the chance to hear it at home, the soft ware would not download to my LG Phone that is only 5 years old. I was told I should buy a new phone. Really, I just spent $$$ on this expensive Bose speaker and now I should spend several hundred more to get it to work! "I don't think so Tim", not a reasonable solution. I returned it for a refund. My advice, make sure the software will download to your phone before you buy it.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi! Thank you for review. We are very sorry to hear of the issues that you encountered when attempting to setup your speaker. We do apologize for the troubles - it is our goal to offer customers an effortless setup process with all of our products. If you have any more questions or queries for this product - please do get in touch with our Customer Service team. They would be more than happy to hear of any feedback you may have in the future. bose

  • Rated 2 out of 5 stars

    Crackly Noise

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so in love with this speaker and then a couple weeks ago it started making a crackly noise intermittently. Now it it consistent, all the time. My return period has expired. And, when I search the iternet, this is a very common problem. I guess the fix is taking it to a Bose service center, but the closest one to me is hundreds of miles away and is not an option. Incredibly disappointed.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Karen!

      I am so happy to hear that you loved your speaker. Sorry to hear you have encountered some difficulties. A crackle is certainly not a common issue and I am sure we can resolve it.

      Try the steps on this page https://bose.life/3b4J84M to update and reset your speaker. I have seen this help many users. Also checking for any sources of wireless interferance from other Bluetooth devices will help to prevent this issue.

      Kind Regards,
      Tori Mae - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great and works awesome . lots of sources/content

    I would recommend this to a friend