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Customer Ratings & Reviews

Your price for this item is $322.99
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The comparable value price is $379.99

Customer reviews

Rating 4.6 out of 5 stars with 1102 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Smart Speaker 500's sound quality, ease of use, and attractive design. Many appreciate its strong bass and the convenience of Bluetooth connectivity, while some find the setup process challenging and the price point high. The speaker's app also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,102 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sounding Speaker!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker has great sound & projection of the sound. It is quite the powerful little speaker! I love it! It played Amazon music, Pandora & my own music with no problem! I tried all sorts of music, meditation, rock, pop, country - it all sounds good. Another feature I like is the ability to allow the time to be viewed. It also shows the song that’s playing & whose singing it when playing from Pandora etc. The only slight drawbacks are the short power cord & it took me awhile to figure out how to adjust the base setting (go to the little picture of the speaker in the app). The setup was pretty easy. At 1st my wifi & bluetooth & speaker didn't all sync, once I restarted everything - it was fine!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    will not purchase again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fragile, fell off my night table and the top came off; no longer working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Strange problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t work Took to geek squad Couldn’t get it to work!!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Thank you for posting. Sorry to hear that you're having issues with the Home Speaker 500. We need to clarify what you mean when you say it wouldn't work. I suggest that you contact us here, to address the issue. https://bose.life/3BzXXfd. We would love to help.
      Marvin - Bose Customer bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Bose eats apple!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I’ve ever come to expect out of a Bose speaker, it’s like Alexa on Steroids. I have 24 food ceilings, sounds amazing even on the lowest listening levels. A little pricey, well this is one of the times you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome product a must have for every home!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome product the sound is fantastic and so clear, I love the picture on the screen, I love playing music while at home and this is the best product to play anything on, having Alexa to use is a big plus!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent for room speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound is great and the design is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use

    Rated 4 out of 5 stars

    Nice product from Bose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    veey nice product from Bose. The bass and treble are really good and it’s good for trips. Easy to carry. It sets up really easy and simple and I love the way it makes my music sounds. Integration with Alexa is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Home Wireless/Smart Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a single speaker that can turn your living room into an orchestral oasis, the Bose Home Speaker 500 is one of the best options on the market. The Bose Home Speaker 500 produced the crispest clarity and some of the most powerful bass, resulting in an expressive soundscape that hangs drama and emotion on every note. Add in all the functionality that comes with built-in Alexa capabilities, a convenient Bluetooth connection, and enough volume to power any party you'd like to throw, and you have a speaker with almost no downsides. I was pleasantly surprised at the Home Speaker 500's ability to clearly define and separate every note in music ranging from EDM to rock to classical to acoustic. Even in complex melodies, every instrument was clearly identifiable, occupying the exact space on the score it was meant to. This made the listening experience akin to a live concert, where every sound and note can be clearly attributed to a specific instrument and musician. This incredible clarity also makes podcasts feel like someone is actually in the room talking next to you. The Home Speaker 500 grounds that clarity with very powerful and punchy bass. With clear, booming bass and incredible definition, the Home Theater 500 tends to bring out the best of whatever music you like to listen to. It is both the best sounding and most versatile speaker I've listened to. The Home Theater 500 offers pretty much all of the features one could want, and easy ways to control them. Whether you want to play music over the Bluetooth connection, stream over WiFi using the Bose app, just tell the built-in Alexa to play a song, or physically hook up a device using the auxiliary input, we found the Home Speaker 500 incredibly easy to use. The built-in Alexa works just as you would expect it to on an Amazon built device and adds a lot of functionality to the experience (it's nice to be able to ask your speaker how cold it is outside and get a response). The small LCD screen even displays album artwork for a number of streaming services, adding a nice touch to the listening experience. The Home Speaker 500's 360˚ design is meant to flood all corners of a room with immersive sound, and it succeeds. Even in large open spaces with a lot of people, the Home Theater 500 can keep the party going. The Home Speaker 500 offers all the connectivity you could want, including Bluetooth, WiFi, a 3.5mm auxiliary in, and of course smart commands provided by Alexa. This is one area where Bose offers the Bluetooth connectivity that other speakers lack. At $400 the Bose Home Theater 500 is a speaker that can completely knock your socks off when it comes to sound quality and volume, which makes this speaker well worth the price. The Bose Home Speaker 500 is the best home wireless and smart speaker on the market for those that want a single-speaker system. .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pricey.., not to play with Bose 300 soundbar.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase my Bose home speaker 500 this pass September. Its purpose was to extend a shared sound from my Bose 300. Alexa can make my 300 and/or my Bose 10 soundtouch item(s) play but will not play in sync with them because its not a soundtouch product. With the cost/technology today, I was expecting for this configuration to work. I even tried connecting the soundtouch link adapter to Bose home speaker 500, but still the Alexa doesn't play with other Bose speakers. It may work with a newer soundbar i.e. the 500 or 700, but that's not in the plan to purchase. The Bose app and Alexa app have been useful, just wish someone would have made Alexa more compatible with the Bose soundtouch products. P.S. Great sound and would still recommend it to a friend as long as they don't need it to play along with other soundtouch speakers. Still trying to figure it out so my Bose 500 home speaker will not be considered a waste.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Ramon,

      Thank you for providing your review of the Home Speaker 500, and we're glad to hear you enjoyed the sound quality. We understand however that it did not quite live up to your expectations and are sorry to hear that.

      We certainly understand your concerns of non-compatibility with the SoundTouch systems. Our new Smart Home speakers use the Bose Music app, which allows you to set up separate user accounts. This platform will be more scalable for the future. These systems have been engineered from the ground up to deliver the best far-field voice recognition possible.

      We appreciate your feedback here and encourage you to reach out to us on our Community if you ever need assistance. Feel free to share your experience by creating a new post and learn from other users.

      Link to the community: https://community.bose.com/
      Addition contact info: https://bose.life/2LXQA9c

      Thank you again,

      Mohsin - Bose Support Bose

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker! It packs a punch. Clear sound and easily switched between devices. We love it indoors and out. Highly recommend for entertaining.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great Bose!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size & sound! Speaker sounds great! My husband loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Buy !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big Fan of Bose. You can't really help but fall in love with their brand . I have no complaints about this speaker and would recommend this to anyone who is a fan of quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    i love this speaker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose sound quality with the convenience of Alexa. Small footprint matte black speaker that looks great on my counter, and the sound still fills my living room. One con is that the speaker is largely adjusted via the Bose Music app, which inherently locks to only a few music services. So if you have Spotify free, unfortunately the speaker only works with Spotify premium. Being an Alexa-capable speaker, obviously the Amazon music services are seamlessly integrated.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Sound is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and it's a perfect size for home and outdoors

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker has exceeded my expectations for something so small. I put this speaker on the second floor of my house and it radiates sound perfectly throughout the house...even with the door closed. Easy to connect with my iPhone with the app via bluetooth. Can speak commands to it via Amazon Alexa. Can even control the volume from the app as well as put it in standby mode. This speaker is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bose fan and first time music streamer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker. It was easy to set up with Bose supplied instructions and the Bose app makes managing my steaming music a breeze. My vinyl and CD’s are on their way out the door!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Setup

    Rated 3 out of 5 stars

    Great For a Music Lover

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great. The sound was great like any Bose device and I loved Alexa. Sadly the setup was absolutely horrible, it did not sync with my app and still now I can't connect to my music services. Really, the horrible setup has prevented me from really loving this machine like I want to.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Danielle,

      Thanks for taking the time to provide a review of the Home Speaker 500, happy to hear that you're enjoying the sound quality. We're sorry to see that that you ran into some difficulty with the set up but we can definitely assist with that. Here's a link with support articles and tips that can help: https://bose.life/2ztWBCc

      If you continue to have trouble, please do not hesitate to reach out to us on our Community for additional support: https://community.bose.com/

      Thank you again,

      Mohsin - Bose Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose smart 500

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and awesome item I really recommend it to anyone you can move it anywhere anytime I can’t be more that please with this machine

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Sound fills the room

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected this speaker to be very good and it didn't disappoint. Out of the box it took 5 minutes to pair it with my phone and add their software and I was listening to my music. I love the Bose Home Speaker 500. It is a great addition to my home and will provides full, rich sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smart speaker 500

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well,the sound is outstanding we can hear the music everywhere

    I would recommend this to a friend