Customer Ratings & Reviews
- Model:
- BOSE HOME SPEAKER 500 BLACK
- SKU:
- 6291654
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Smart Speaker 500's sound quality, ease of use, and attractive design. Many appreciate its strong bass and the convenience of Bluetooth connectivity, while some find the setup process challenging and the price point high. The speaker's app also received mixed reviews.
This summary was generated by AI based on customer reviews.
Irritating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time I write a review for any product that I buy. This is also my second Bose speaker and I don’t like it. When I play my music at first it plays nicely but after a couple of songs the music starts to get cut off and it is really irritating. We have used the speaker with different phones and the same thing happens I just want to enjoy my music without getting it cut off. This speaker sucks.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello, thanks for being a loyal Bose user. I am sorry you are facing some issues with the audio cutting out on your speaker. We can help to get this resolved for you. The steps here https://bose.life/3vryxv4 will defiantly help. Of course, if you need further assistance, reach out to our customer support team using the link at the bottom of that page and we would love to assist.
Tori Mae - Bose Customer Support
Mid Range Bose = Don't Bother
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker sounds fine, like any Bose product...when it deigns to play at all! It is neither user friendly nor smart. The bluetooth connects and disconnects as if it were possessed. Sometimes it just turns off entirely in the middle of an album! They've outkicked their coverage with this one. Either go cheaper or go more expensive--this is a dead zone.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Johnny,
I'm sorry to hear you had difficulties using the speaker. That certainly shouldn't be happening. Bluetooth connection should be fine if you keep your source device within 33ft/10m. To remedy connection problems, I suggest unpairing your device and pair it again. This generally helps most of the time. If you need any assistance with the speaker, remember you get lifetime technical support; our team are always happy to assist. Find support here: https://www.bose.com/en_us/contact_us.html.
Kind regards,
Jeff - Bose Customer Support