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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 812 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the outstanding sound quality and the straightforward setup process of this product. While users also appreciate the sleek design and compact size, some have noted occasional challenges with connectivity. Additionally, a small number of users expressed a desire for more comprehensive remote control functionality and smoother software update experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 812 reviews
  • Rated 5 out of 5 stars

    Equal to Sonos Arc Ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was back and forth with Bose and Sonos. I went with Bose for the esthetics and size. totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great soundbar.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose ultra smart soundbar has great sound, it was easy to wall mount and was easy to connect to my Sony flatscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I'd purchase again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given tis 3 stars if it weren't for the ability to manage the sound for each speaker type. The sound is flat and close-in. Open up the sound using the app and you can really get some super sound. I do find the system sounds significantly better at higher volume. I paired this with the model 500 subwoofer. All in all, it's a really nice system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    glitch software(?)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, a great upgrade to my soundtouch 300. However I am returning this due to maybe a glitchy software. Once turned on, it takes about 2 seconds before the sound comes on, especially when videos are changing like from ads to main movie or in youtube. It is very annoying. And my TV turns on after turning everything OFF, I tried all the recommended settings from the manual but nothing work. I wake yo sometimes at night with the TV turned ON. I am keeping my soundtouch 300 for the meantime.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Chris,

      I am glad to hear that you love the sound of the Smart Ultra Soundbar, but sorry you have decided to return the soundbar due to connectivity issue.

      Before returning the soundbar, please make sure you have tested all the available HDMI CEC options, which can improve the connection between your TV and soundbar: https://app.bitly.com/Bg3iiiNlJxB/links/bose.life/49kjmXk/details

      For further assistance, you can always contact us directly: https://global.bose.com/en_us/index.html

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose - Smart Ultra Soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this soundbar for 2 months now and love it!! Had the 600 soundbar before this one, thats in the bedroom now. And as good as the 600 is I’m really liking the Smart Ultra. To me it just picks up lil sounds more that I didnt notice on the 600 and the dialogue and music is more crisp imo. I have this paired with a 500 bass module and surround sound speakers to pull it all together for me. Setting up and pairing everything is a breeze in the app. Although it could stand fine on its own, if you have a chance to pick up a bass module or surround sound to add. Go for it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, easily connects to other Bose speakers. Easily adjustable sound thru the Bose app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound with some difficuties.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Smart Ultra Soundbar delivers an impressive audio experience, blending sleek design with immersive Dolby Atmos and TrueSpace technology for a spacious, cinematic soundstage. Its A.I. Dialogue Mode enhances vocal clarity, making dialogue crisp and clear, while ADAPTiQ room calibration optimizes audio for my basement space. I had issue connecting it to Bluetooth at first and I had to rerun ADAPTiQ few times for all speakers to work. Overall great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Soundbar rocks!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose UItra Soundbar has amazing sound and easy set up. Purchased it along with the Bose Base Module 700 and now rockin' home movies and music. Bluetooth built in the soundbar is nice and easy to connect with smartphones and tablets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Terrible Customer Support from Besu

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar is awesome, especially when paired with the subwoofer. I bought it as an open box and the salesperson said everything was included. I, foolishly, took his word and when I got home it was missing a remote and headset for balancing the sound to the room. BB customer service was no help what so ever. Enter Bose customer service. I called and got both parts for under $40. BB wanted me to pack the whole thing up and drive 50 miles to return it and then buy it again new to get all the parts. I have never had such poor CS from BB in my life. Most likely gonna rethink buying from them ever again. Sad because a spent a small fortune with them over the years

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Protip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insane soundbar, sounds great. You need the bass module to go with it. Little tip; put blankets or towels over the speakers or accessory items when you run AdaptIQ, extra bass/treble. You're welcome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bose soundbar sounds great and has good depth. I will be adding additional speakers, but for now, we are very pleased. It sounds so much better than the original Samsung soundbar we previously had. We did have to return the first one because of connection issues, but the second bar seems to stay connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full Circle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned my Soundtouch 300 with bass module 500 and satelite 300 speakers for the past 9 years. I was always curious about Sonos and bought whole set. Was not wowed by the sound. In comparison to bose, was VERY tinny and lacked something that just left the sound "empty". Decided to buy the Soundbar Ultra and set up with my previous sub and sats. Sound was full and voices were clear. I also listen to a lot of music on youtube and it sounded so much better on the Bose. End of story, returned the Sonos set. Bose FTW.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Bose. Definitely better than our Sony system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound on many levels all around the room. Even the set-up process was very cool to experience. Lots of settings to play with, but the best I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound, finicky Bose app/setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for the living room but must be paired with the larger 700 sub to get the best sound. I'm still debating on whether the surround speakers would be worth the price as the room isn't that large. Setup of this and all of the Bose speakers I bought has been finicky at best. Sometimes the speakers won't group, sometimes show as unavailable. But when they work, it's really great. And of course, it sounds like Bose...which I have been a fan for years. dating back to the old Lifestyle systems (which I still have 2 of them that sound great after 10+ years)

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing soundbar experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing soundbar experience with this Bose Ultra Soundbar. For the size of this device it packs a punch and the sound is crystal clear. Add the bass module for even more effect. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround with the bar itself. Good base with adjusting for music as well. Definitely elevated my experience when watching Dolby atmos supported films.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Bose Smart Ultra Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Smart Ultra Soundbar was easy to set up and sound quality was amazing. I really enjoy the immersive spatial audio and sorround sound experience with crisp vocal clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mustang 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and range. I use in in my man cave and my friends love it. Also the price was unbelievably inexpensive for the quality it provides.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bosé Ultrasound Bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with this soundbar! Ease of use, connectivity, great design, and most important; amazing sound! Fasten your seatbelts and enjoy your viewing experience to the next level. 5⭐️s+

    I would recommend this to a friend