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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.5 out of 5 stars with 791 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 791 reviews
  • Rated 5 out of 5 stars

    Amazing sound, not great with a complex home setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, but doesn’t play nice with other equipment all the time… especially AppleTV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest sound ever

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a musician I love Bose sound anywhere but this it is just wow my pride and joy thank you Bose...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosé system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds the Bose system has its amazing I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear sound, nice sub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pair this with dual 700 sub modules for my living room, and at 60%, I felt like I was in a night club. Beside the pop noise interference from wireless sub, everything else is just great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE SMART ULTRA SOUNDBAR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system ,well worth the money , would recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when it’s able to connect. Not consistent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds nice when connection works. Constant trouble staying connected to tv. The Alexa works great. But so far Alexa only thing that consistently works. It’s an expensive Alexa speaker. So I think it will be returned. I purchased the surround speakers which were great. Again, the speaker struggles to connect and it’s very frustrating.l love Bose and really wanted this to work.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you so much for sharing your experience, we truly appreciate your feedback. We're glad to hear that the sound quality meets your expectations!

      We're sorry to hear that the TV connection has been inconsistent. We'd love to help resolve this and ensure your Soundbar performs at its best. To assist you further, please check out this link for some helpful troubleshooting steps: https://bose.life/4nFBnHj

      Thanks!

      Klariss - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older version of the Bose sound bar, i recently purchased a new tv and then needed to upgrade. If you are a person that appreciates sound and would like simplicity, this is a good unit to purchase. This soundbar paired with the subwoofer is amazing, sit back and watch an action movie and youll be amazed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system to enjoy movies, series or any tv shows. Great for music, get sure to get all extras, including the bass module (make sure to wire the system) if now the wifi from home will mess with that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box missing remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is great, love it, but the open box was missing the remote which is needed to connect to WiFi. The sub was not impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is very good for tv but needs the 700 sub-woofer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Bose soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose soundbar is the best option i have ever made. The sound is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose smart bar sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and satisfied with the product, i totally recommend it .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bravia and Apple TV 4K started acting possessed: random power cycles, audio drifting hopelessly out of sync, and inexplicable lag that made movie night feel like a bad dub job from the ‘90s. Eventually, the soundbar just... died. Full stop. Fine, things break. That’s what warranties are for, right? Well, good luck with that. I sent it in to Bose for a warranty repair nearly a month ago — and for the last five days, it’s just vanished. According to customer service, it’s somewhere. Probably. Maybe. They’ve offered no tracking, no meaningful updates, and every conversation feels like I’m being gaslit — like I'm crazy for expecting a basic repair timeline or any proof the unit still exists. Their “support” doesn’t seem to support much beyond vague assurances and scripted apologies. As for the sound quality? It was fine. Not great. Certainly not worth the premium price tag, especially when you factor in the instability and the customer service black hole. This whole experience has been a masterclass in buyer’s remorse. Do yourself a favor: there are plenty of better-sounding, more reliable, and better-supported options out there. Learn from my mistake.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience, we truly appreciate your honesty. We’re very sorry to hear about the issues with your Bose Smart Ultra Soundbar, including power‑cycling, audio sync problems, and the soundbar failing, and we understand how important it is to receive clear updates during a warranty repair. You deserve timely communication and proper support, and we’re sorry this hasn’t been your experience. Your feedback regarding sound quality and overall value is important to us, and we take it seriously.

      To help make this right and assist you with your warranty concern, we kindly ask that you please contact us directly so we can review your case details and locate your unit. Our team will be glad to help resolve this as quickly as possible.

      Contact Bose Support:
      https://bose.life/4bdqzND

      We truly appreciate your patience, and we’re here whenever you’re ready to reach out.

      Cedrick - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound bar! Packs such a big punch sound clarity is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    base and clarity are out this world

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this soundbar on a open box deal and i don’t regret it. the bar fills my who living room woth sound and then some

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical if this would be worth the upgrade over the 900 but I was pleasantly surprised that I don't regret the purchase at all. The new AI dialogue is a happy medium between the regular and dialogue mode on the original 900. It also seems to be clearer and have much deeper frequencies being sent to my subwoofer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Ultra soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar. Crisp and clear sound. Way better sound than the Sony sound bar it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ultrasoundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose never disappoint sound is a beast in AI mode , everything is clear bass is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s great! Easy to install and setup on LG TV with eARC. Great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality, longevity, enjoyment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Bose is awesome! The sound is so emersive.I had an older model of the 500 which is about 10 years old (it still sounds like the day I bought it), so I know that this is a great investment!

    I would recommend this to a friend