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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.5 out of 5 stars with 771 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 771 reviews
  • Rated 5 out of 5 stars

    Open box missing remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is great, love it, but the open box was missing the remote which is needed to connect to WiFi. The sub was not impressive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent sound, too many connection issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent, crisp, warm, and very clear. The only disappointing part is I'm having a ton of connection issues over eARC hdmi. Every couple of days the soundbar will not output sound until I hard reset by unplugging it. I've tried updating firmware, resetting to factory, nothing has worked

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Ultra soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar. Crisp and clear sound. Way better sound than the Sony sound bar it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar you just can’t go wrong with Bose sistem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Ultra Soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product with plenty of power book and links up nicely with the Bose 700  bass modules, and 700 surroundsound speakers. Excellent sound, I would recommend at least getting the 700 bass module with the sound bar, it will shake the house.  The voice feature works great and makes dialogue sound easier to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    base and clarity are out this world

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this soundbar on a open box deal and i don’t regret it. the bar fills my who living room woth sound and then some

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bravia and Apple TV 4K started acting possessed: random power cycles, audio drifting hopelessly out of sync, and inexplicable lag that made movie night feel like a bad dub job from the ‘90s. Eventually, the soundbar just... died. Full stop. Fine, things break. That’s what warranties are for, right? Well, good luck with that. I sent it in to Bose for a warranty repair nearly a month ago — and for the last five days, it’s just vanished. According to customer service, it’s somewhere. Probably. Maybe. They’ve offered no tracking, no meaningful updates, and every conversation feels like I’m being gaslit — like I'm crazy for expecting a basic repair timeline or any proof the unit still exists. Their “support” doesn’t seem to support much beyond vague assurances and scripted apologies. As for the sound quality? It was fine. Not great. Certainly not worth the premium price tag, especially when you factor in the instability and the customer service black hole. This whole experience has been a masterclass in buyer’s remorse. Do yourself a favor: there are plenty of better-sounding, more reliable, and better-supported options out there. Learn from my mistake.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience, we truly appreciate your honesty. We’re very sorry to hear about the issues with your Bose Smart Ultra Soundbar, including power‑cycling, audio sync problems, and the soundbar failing, and we understand how important it is to receive clear updates during a warranty repair. You deserve timely communication and proper support, and we’re sorry this hasn’t been your experience. Your feedback regarding sound quality and overall value is important to us, and we take it seriously.

      To help make this right and assist you with your warranty concern, we kindly ask that you please contact us directly so we can review your case details and locate your unit. Our team will be glad to help resolve this as quickly as possible.

      Contact Bose Support:
      https://bose.life/4bdqzND

      We truly appreciate your patience, and we’re here whenever you’re ready to reach out.

      Cedrick - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with our tv! Easy to setup. Can’t wait to get the subwoofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and enough for most home set ups if you pair it with the sub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would recommend for anyone to buy it’s been a great addition to my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older version of the Bose sound bar, i recently purchased a new tv and then needed to upgrade. If you are a person that appreciates sound and would like simplicity, this is a good unit to purchase. This soundbar paired with the subwoofer is amazing, sit back and watch an action movie and youll be amazed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar really brings the action to life. Also makes dialogue, crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound I have ever had. Makes you feel like you are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound bar. Use it for TV and use it more for listening to music. Easy set up. Quality product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound, strange functionality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker jas amazing sound. Its fukl snd vibrant, definitely one of the best on the market. However, i have to manually turn it on each time i turn on the tv and connect them. It’s inconvenient but not a deal breaker

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best store / Best product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar are awesome. Clear sound looks so nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works exceptionally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works exceptionally well, the price is good, and the quality is excellent. I highly recommend it if you're looking for a soundbar option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such clarity at crispness of sound. The sound just engulfs the living room together with Bose 800. Perfect match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ultrasound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose ultrasound Bar is amazing. Makes the sound of a movie like you are inside the Tv bringing a real cinema experience to our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ultra soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar works great..added the subwoofer for added base..

    I would recommend this to a friend