Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.5 out of 5 stars with 791 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 791 reviews
  • Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it they are working great for me I love it I may buy some more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything good Salesman was good. The selection of products was good. The availability of future discounts worked out well no problems I would return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good item, I am very satisfied buying here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air play approved

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bose speaker, works like a charm, air play is excellent.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not reconnect after initial success

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working/disconnected after about an hour. Spent 2 hours trying to get it back working, but gave up and swiftly took it back. When it worked initially I must say it was excellent. Room filling sound, AI voice was superb. Depending on your room, a subwoofer (or rear speakers) may not be needed. I recommend trying this as a standalone first . I may have just had a software glitch or got a bad unit.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Patrick, happy to hear you enjoyed the Smart Soundbar Ultra's room-filling sound!
      If you decide to try one of our products in the future you can try the following steps.
      Power off the soundbar then disconnect the power cord from the soundbar, unplug the TV from power, and remove the HDMI cable from the soundbar.
      Power the TV back on wait and turn it on, do the same for the soundbar, and wait for the LED to stop blinking.
      reconnect the HDMI cable to the soundbar and press the TV icon on the Bose remote.
      the connection should then be reset and audio should come from the soundbar.


      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new soundbar. Bose is a great value. The installer was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love bose products. Gives the best result, will never hesitate to recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this soundbar to replace a surround sound system after a remodel. Love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Flip to TV speakers auto

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDMI cable keeps losing connection (TV Audio vs Audio System) starts. I have had it a week and trying different cec options on Bose app- if no resolution in a few weeks I will return. I have a Sony Bravia 4K with Dolby Plus TV (A80J)

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Shannon,

      I am sorry to hear that you are having connectivity issues with your Smart Ultra Soundbar.
      Please try to use a different HDMI cable if it is not already done, and to reset the soundbar, by unplugging it from power for a minute.

      If the issue if not resolved, please contact our team as we would love to assist you further: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 3 out of 5 stars

    It’s just OK

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t seem to be compatible with my Sony tv Shuts tv on and off at times

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Joey,
      Sorry to hear that you're having some issues in setting up your Ultra Soundbar to your Sony TV, we'd love to help get you connected, reach out to us via https://bit.ly/3UNtwsQ so we can get some additional information and help resolve this for you.
      Tegan - Bose Customer Support bose

  • Rated 5 out of 5 stars

    THEY SEEM TO HAVE FIXED THE 900 WITH THIS ONE

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR THE ORIGINAL SETUP IS STILL WORKING THE 900 LOST CONNECTION ALL THE TIME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with fast shipping. Best Buy always has fast shipping!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Connectivity issues

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 30 days, I’ve had nothing but problems with connections. It randomly disconnects all the time. I had no issue with cheaper other brands. This is way too expensive for the problems. I’m having 

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for reviewing the Smart Ultra Soundbar, Scott! I'm sorry to hear of the random disconnections. Please contact our support team, so we can see what's happening and assist you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. A little tricky with the app, but highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Smart Ultra Soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Smart Ultra Soundbar met my expectations and I would recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, great, great, great, great, great, great, great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and amazing system works perfect I always wanted Im enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra bose

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound bar. Doesn't get any better than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with our Samsung Frame TV, when the Samsung soundbar would not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    top!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    лучший саундбар из того что есть на рынке, шедевр музыкальный

    I would recommend this to a friend