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Customer reviews

Rating 4.5 out of 5 stars with 794 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the product's outstanding sound quality, with many also praising its easy setup and overall ease of use. They appreciate the design, suitable size, and the enhanced bass. Conversely, customers are negative about occasional connectivity challenges and some reported software issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 794 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it’s an excellent soundbar! Glad I went Bose over Sonos! Since the sound bar I’ve purchase the rear surround speakers and two base modules. This setup really rocks compared to my 2017 LG Flagship SJ9! I don’t however think the Ultra is worth the money over the Bose 900SB. The are pretty much the exact same, save your money and get the 900!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    DO NOT BUY!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bravia and Apple TV 4K started acting possessed: random power cycles, audio drifting hopelessly out of sync, and inexplicable lag that made movie night feel like a bad dub job from the ‘90s. Eventually, the soundbar just... died. Full stop. Fine, things break. That’s what warranties are for, right? Well, good luck with that. I sent it in to Bose for a warranty repair nearly a month ago — and for the last five days, it’s just vanished. According to customer service, it’s somewhere. Probably. Maybe. They’ve offered no tracking, no meaningful updates, and every conversation feels like I’m being gaslit — like I'm crazy for expecting a basic repair timeline or any proof the unit still exists. Their “support” doesn’t seem to support much beyond vague assurances and scripted apologies. As for the sound quality? It was fine. Not great. Certainly not worth the premium price tag, especially when you factor in the instability and the customer service black hole. This whole experience has been a masterclass in buyer’s remorse. Do yourself a favor: there are plenty of better-sounding, more reliable, and better-supported options out there. Learn from my mistake.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience, we truly appreciate your honesty. We’re very sorry to hear about the issues with your Bose Smart Ultra Soundbar, including power‑cycling, audio sync problems, and the soundbar failing, and we understand how important it is to receive clear updates during a warranty repair. You deserve timely communication and proper support, and we’re sorry this hasn’t been your experience. Your feedback regarding sound quality and overall value is important to us, and we take it seriously.

      To help make this right and assist you with your warranty concern, we kindly ask that you please contact us directly so we can review your case details and locate your unit. Our team will be glad to help resolve this as quickly as possible.

      Contact Bose Support:
      https://bose.life/4bdqzND

      We truly appreciate your patience, and we’re here whenever you’re ready to reach out.

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hype is real

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was watching a movie the other night when I heard a chirping sound coming from the right side of the room. It made me pause and look for a cricket which I thought had entered the living room through the gap at the bottom of the front door. Couple of seconds later, I realized it was a scene from the movie I had been watching.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Slim but powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great sound for being so slick and compact

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound bar. Use it for TV and use it more for listening to music. Easy set up. Quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with the quality and performance of this product. To add on a subwoofer would probably make this go 6 stars. Would recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such clarity at crispness of sound. The sound just engulfs the living room together with Bose 800. Perfect match.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar really brings the action to life. Also makes dialogue, crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality, longevity, enjoyment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Bose is awesome! The sound is so emersive.I had an older model of the 500 which is about 10 years old (it still sounds like the day I bought it), so I know that this is a great investment!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose what more can I say. Great Sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose sound bar has revolutionized the quality of sound for every movie, or sound track in my home. The crispness of someone picking a guitar, or hitting a key from a piano is priceless quality. The sound is great from the lowest volume to the loudest you would like to hear. To sum this up in one word its "Quality".

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    TV syncing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose sound is awesome. The only complaint I have is in the controlling of it. For some reason it only turns on automatically when the TV turns onabout 1 out of 4 times. In order for it to sync with my TV when I turn it on I need to go thru my phone app... Maybe I'm doing something wrong but I havent figured it out yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Tried lower quality after my original Bose went out. Then came back to this one as an upgrade which is amazing

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    When it works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it's actually on it sounds great, problem is I have to unplug it from the TV so many times when I turn on the TV. The TV is a one yr old top of the line Samsung. Not sure if Bose is keeping up with modern circuitry, it connects as you turn on then disconnects.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Easy to setup! Great looks! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Bose Smart Ultra Soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has great sound and was easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best!!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Bose Product that raises the Bar in terms of Performance and Aesthetics. I’ m amaze how good the sound and how simply attractive that it blends with any furnitures…BUY BUY BUY

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Bose Sound bar is the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and bass. Bose never dissaponts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound I have ever had. Makes you feel like you are there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible sound performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Bose delivers! Sound is incredible and the AI really helps keep the dialogue clear and in front of the background sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the Best for Clear Dialogue!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want Clear & Well Enunciated Dialog, this is the soundbar you have been looking for. It ain't exactly cheap, but neither are its competitors. Andrew Robinson on YouTube does a very good review of this Bose Smart Ultra Soundbar, it is worth a look.

    I would recommend this to a friend