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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.5 out of 5 stars with 767 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the Smart Ultra Soundbar's outstanding sound quality, ease of use, design, and perfect size for various rooms. Many also appreciate the simple setup process and the enhanced bass. However, some customers have reported challenges with connectivity and software updates.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 767 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    BUYER BEWARE!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is NOT Apple. Bose products are NOT simple and intuitive. I make this comparison because Bose is attempting to pretend that their products ARE simple. For instance, there are only two buttons on the Smart Ultra Soundbar, which are pretty much useless. Instead, you are supposed to use an obnoxious little app that has zillions of 'advanced' features hidden away. Out of the box, as soon as I had everything hooked up, the first problem I discovered was a communication problem between my cable box and the Soundbar. All of the audio was out of sync, looked like I was watching old kung fu movie where the actors lips never matched the dialogue! Eventually I fixed that (mostly) by applying a sync delay that i found hidden in the app. But the NUMBER ONE most obnoxious problem is that the HDMI eARC almost never works without 10 to 15 minutes of screwing around. To get around that, I generally leave the tv set to use its own speakers. But anytime I want to watch a movie with good sound, I have to jump through major hoops to get the Bose to do what I paid for it to do!!! Super frustrating! Unfortunately I kept hoping I'd find a way to straighten things out so I am well beyond the return policy now. Currently, the Bose Smart Ultra has a 4.6 rating. This is EXTREMELY fishy to me. I've been a long time fan, but Bose systems are no longer worth the premium. Do yourself a favor and find another system!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Mike, If you are struggling to get audio from the soundbar via HDMI, I'd recommend adjusting some of the HDMI CEC settings, these can be accessed via the soundbar settings within Bose Music app, I'd recommend options 2 and 4 for audio related issues. You can view more on this here: https://bose.life/4euXZG6. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.
      Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BoseUltraSound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried many soundbar for quit sometime nothing can compare with Bose Ultra sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super bar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this sound bar is perfect and more intelligent than me lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good for a standalone soundbar you need a Bass Module 700 but not necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Enrique

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is amazing the sound is clear for movies o music the dialogue is fantastic I’m using it with the subwoofer 500 no problem what so ever

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds Great! Love it.............................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best speakers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker amazing. Sound immersive experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound you can ever have. I had a bose soundbar previosly and loved it so I decided to give myself an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ultra smart sound bar a real home theatre sys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me this sound bar is the most spectacular sound bar that I have ever heard in my life I loved it it is so precise and on tune

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds bar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bar in the word This is second sounds bar I was bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My smart bose bars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound for my hometheater my movies is amazing with bose bars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good for a standalone soundbar you need a subwoofer but not necessary

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy, it is very good and pretty, it is very powerful and has a very good sound and a good price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best sound bar in the world everyone in my home love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal I would say this is the best medium size soundbar trust me I’ve tried many other sound this probably the best or one of the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only one negative thing I can say about it is, there is no volume level displayed on the TV when adjusting the volume. There is only a plus and minus indicator. Wish this would be upgraded with next hardware upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounbar ultra bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the best, it also has Alexa included which is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose products they are the leaders in innovation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best range of products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good options available to choose from and excellent deliver speed and offers year wide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my surroundsound and Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the sound bar problems sending me up at first like that with those technical support. We got it all together works waiting. No more speakers to go with the product. Thanks, Best Buy.

    I would recommend this to a friend
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