Customer Ratings & Reviews
- Model:
- 882963-1100
- SKU:
- 6550611
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the Smart Ultra Soundbar's outstanding sound quality, ease of use, design, and perfect size for various rooms. Many also appreciate the simple setup process and the enhanced bass. However, some customers have reported challenges with connectivity and software updates.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
I'm happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. I found it difficult to get the firmware updated for the first time.
I would recommend this to a friend - Pros mentioned:Sound quality
Superb sound-Clear voices at last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound, pricey but you get what you pay for.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and i love the sound. Would recommend
I would recommend this to a friend - Pros mentioned:Design
Awskme design but not much diiference from 900
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has the same design, look, but there aren't many differences between it and the 900
I would recommend this to a friend - Pros mentioned:Sound quality
N
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New generation, nice and powerfull speaker, one of tlbest right now
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
App is TERRIBLE!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do some research on the Bose apps. When your speakers disconnect, and they will, you will have a difficult time getting the app to find your speakers. Over a grand on the bar and sub and they don’t work. When they do work, the sound is superb so i am not trying to be negative. Save yourself some heartache and look at other brands!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thanks for leaving your thoughts with regard to the Smart Ultra Soundbar. It's fantastic to hear you were impressed by the sound quality but I'm sorry to hear you've had problems with the speaker disconnecting sporadically. Nobody wants to experience that but this can usually be attributed to external factors.
The first thing I'd recommend is to check you don't have nearby sources of interference which could be disrupting your internet connection. I'd then recommend checking your home network is setup to work best with the bar. You can find a list of recommended router settings on this page: https://bose.life/3GE3pPX.
Still having issues? We're here to help! Head to https://bose.life/3ET4mCs to get in touch.
Jeff - Bose Customer Support
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Get the sonos instead.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was good but because a technical issues. Kept disconnecting and became the most frustrating device I've ever owned.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, we are sorry to hear you were frustrated but we have a great guide that will ensure your soundbar stays connected!
Here will help you connect the soundbar to bluetooth: https://bose.life/48rmzVH
Here will help you if you are getting no audio when connecting the soundbar to your tv: https://bose.life/3rCpWse
If you still need more help with this, please feel free to reach out to our customer support team who would love to help! https://bose.life/3nTDo5H
John - Bose Customer Support
Bose is the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The AI does normalize the music in a movie so you don’t have to turn it down every time the dialogue ends and the music starts.
I would recommend this to a friend- Cons mentioned:Connectivity
JUNK!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst speaker I’ve ever bought. Horrible connectivity to everything. What a piece of garbage. DO NOT WASTE YOUR MONEY!!!!!!! There app is horrible. Won’t stay connected to tv at all. GARBAGE!!!!!!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm very sorry to hear of your poor experience with the Smart Ultra Soundbar! There could be numerous reasons for disconnections from your TV, e.g. an incorrect setting between the TV and soundbar, or an old firmware version that needs updating. Please get in touch with us, so we can help you with the connection, and with using the Bose app as well: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Sound touch 300 sound bar a subwoofer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I currently have the sound touch 300 sound bar and sub woofer. The sound bar suddenly stopped powering on and im wondering if the neww sound bars will operate with the sound touch 300 sub woofer.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, the Smart Ultra soundbar system is compatible with either the Acoustimass 300, Bass module 700 and 500 units. Should you need any further assistance, feel free to contact our technical support team, who will be more than happy to help: bose.life/3rykPZR. Liam - Bose Customer support.