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Customer reviews

Rating 4.5 out of 5 stars with 826 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Soundbar 500 Smart Speaker for its exceptional sound quality, describing it as "perfection" and "great." The easy setup process is also widely appreciated, with users highlighting its simplicity and seamless integration. While some users find the price to be a bit high, many believe it's justified given the soundbar's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 826 reviews
  • Rated 4 out of 5 stars

    Great sound bar I wish it did not have Alexa built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Bose speakers have 3 sets but l do not like Alexa built in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy setup. Can't beat Bose for sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good system and good voice quality and it’s easy to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound much better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound much clearer than tv speakers . Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifts for our children, they love them, may treat myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife gave it to me for Christmas and it sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for christmas. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is in a category of its own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the product its worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar crisp sound Awesome Alexa feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really adds to the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well increases the listening enjoyment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound quality is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the built in alexa.The sound quality is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it is amazing device when I watch Movie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good to have this sound bar to watch TV and movie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product. Very powerful. Nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full, clear sound. Small compact system. We love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound hard to hook up great sales people at best buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Bose, and they are always known for impressive sound from compact units, but the Soundbar 500 seems to sacrifice sound quality for connectivity. Got Alexa, iTunes, Google, Spotify, all phones/computers connect easily to a sadly mediocre soundbar. The unit looks great and functions well, BUT the sound output is dull and limited. Not looking for low bass from this size system without the optional subwoofer, but the mid and high frequencies are not the uplifting rich crispy sound that Bose usually delivers. Truly was expecting more. Not sure if investing in the sub and rear speakers will help.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey, I'm sorry that you've not been impressed with the sound output from your Soundbar 500.

      Have you calibrated the audio using ADAPTiQ? This will fine tune the levels and monitor the output using microphones to give you the best possible sound. - https://bose.life/2Q6mG29

      Also, if you purchase the bass module and surround speakers from Bose, we have a 30-day risk free trial period where you can return them if you are not satisfied and receive a full refund.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Very good but broken with just 2 years of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price when I bought it. Works nice with the bass module and the surrounding system. But it broken with just 2 years of use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality is good as always but!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth connection is very difficult to connect... It's a hit or miss. When connected it sounds good. But once you are disconnected it's very difficult to connect even when resetting the speaker.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Mdeee, It's a shame that you're having difficulty connecting Bluetooth devices to your Soundbar 500.

      We have some great steps for you to try listed here - https://bose.life/2Q569eQ.

      We hope you're able to continue enjoying the sound with your Bluetooth connected devices.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Poor sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for premium sound this is not it. For the money I have always been disappointed in Bose as a company period. This would range all the way from a small portible speaker, to car stereo, to this soundbar and the sub that I had purchased with it. Seriously went out and bought a samsung soundbar for $150 and it was very comparable as far as clarity, volume, and construction. Besides that pairing it to the sub via bluetooth was horrible.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Not for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a huge Bose fan but this sound bar and sub are not worth the price. I returned this item and purchased a Samsung sound bar for half the price and better quality.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Sportsguy,
      thank you for taking the time to review our SoundBar 500.
      I’m sorry to hear that this product is not as you expected.
      At Bose, we pride ourselves on producing products that will cater to as many people as possible. However, we understand that this may not be suited to an individual’s needs.
      I'm glad to hear that you have found a product that better suits you!
      Once again, thank you for your time.
      Have a great day!
      Kindest,
      Kerri - Bose Technical Support Specialist. bose