Customer Ratings & Reviews
- Model:
- BOSE SOUNDBAR 500
- SKU:
- 6280554
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Soundbar 500 Smart Speaker for its exceptional sound quality, describing it as "perfection" and "great." The easy setup process is also widely appreciated, with users highlighting its simplicity and seamless integration. While some users find the price to be a bit high, many believe it's justified given the soundbar's impressive performance and features.
This summary was generated by AI based on customer reviews.
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is excellent quality literally the best we have ever owned. I can't imagine going back to not having one as it has really given us a quality theater experience that we didnt reslize we were missing put on pripr to owning this product. The setup was a little tricky at first but quickly fixed. I absolutely love it and will continue to purchase these high quality soundbars for my home.
I would recommend this to a friendFrustrating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, I am a fan of Bose. I recently decided to upgrade my old Acoustimass 6 III surround system and go with the 500 soundbar. I like the sleek design and easy connections. That is where the positives for me stop. I had to download the Bose app which NEVER EVER EVER recognizes the speaker even tho it is clearly playing with the TV. I am also not a fan of no LED display to let you know where you are at in volume or mode on the soundbar, you have to look at the app to see where you are at. So, you need a bare minimum remote and an app to control the bar. I think this is way overpriced for not much more improved sound from my TV's own speakers. I will be returning this when the rain stops.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great sound and speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound but the setup took me probably twelve hours still haven’t finished cause it’s one in the morning and I think the next parts loud
I would recommend this to a friendBrand response from Bose
Posted .Hey Levi, sorry that setting up your Soundbar 500 has taken this amount of time. You can find guidance on the process here - https://bit.ly/2Q0Ri5b.
You can also reach out to our customer support if you're experiencing any issues. - http://bose.life/globalsupport
Thanks,
Charlotte - Bose Customer Support
Failed within 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar stopped updating and failed within 3 years and only has a 1 year warranty. I wouldn't recommend it.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Not good if you have a Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i tried to use with samsung tv. It's getting connected using a optical cable, but not with a hdmi cable. Not sure why? I tried several ways with no success. It's gets connected through bluetooth but you notice a audio lag. I returned i
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello VKS1233,
Thanks for providing your review of the Soundbar 500. We're sorry you're having difficulty connecting to your TV using the HDMI option. An HDMI input must have ARC (Audio Return Channel) functionality in order for the TV to send its audio to the soundbar. Otherwise, please use the optical cable to connect the TV to the soundbar.
Hope that helps.
Thank you again,
Mohsin - Bose Support
Total disappointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m an avid Bose fanatic but I gotta be honest that I was totally disappointed with this one. My old Vizio soundbar outperformed this in so many aspects.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello John,
We thank you for writing a review of the Soundbar 500. We're sorry to hear that your experience has not been great. We appreciate the feedback here and hope that we can get another opportunity to help and astonish you with our products.
Thanks for being a fan of our Bose products!
Take care,
Mohsin - Bose Support
Link to the community: https://community.bose.com/
Additional contact info: https://bose.life/2LXQA9c