Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $302.99
Clearance
The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 826 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Soundbar 500 Smart Speaker for its exceptional sound quality, describing it as "perfection" and "great." The easy setup process is also widely appreciated, with users highlighting its simplicity and seamless integration. While some users find the price to be a bit high, many believe it's justified given the soundbar's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 826 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Never believe the description on open box items

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this open box with the understanding that the remote was missing. At least that is what it said on tag outside of the box. Once I got it home I found the remote inside the box. But it was missing the optical cable and an HDMI cable. While I love the sound quality. It is a pain to set this up. No onscreen navigation. We actually had to do a factory reset, thanks YOUTUBE. Then it connected.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome sound, little expensive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is as expected from a Bose system and the Bluetooth and Alexa functions work as advertised. However I cannot give it 5 stars because at this price point I would expect a bit more clarity at higher volume and it does not come with the subwoofer module so it becomes too expensive for the money. Other than that, I would if you like Bose products and are looking for a completely wireless sound bar with Bluetooth and Alexa built in functions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality awesome as expected from Bose. Only complaint is the lighting on speaker. There is no way to know when the system is on or off unless sound is being heard. The lights are not intuitive as far as if Bluetooth, TV or music is the current output. The red light has come on twice now indicating to contact Bose customer service despite no issues with speaker or sound.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great soundbar easy setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a vision sound bar. Well worth the money great sound and easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sounder but cannot get Alexa

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Bose Sounder 500 and the overall sound is great. I had a Zvox prior to this purchase and it is as good or better than the previous one. The problem is I cannot Get Alexa to work at all. I had my son come over with his phone to try to get Alexa to work. He has worked for Best Buy before and is very adept at technical problems. He could not get Alexa to work either. That is my only complaint with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Subwoofer

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product.Must have for TV! Would recommend subwoofer for larger room.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa integration, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and provides great sound. I love that is connected to Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Subwoofer

    Rated 5 out of 5 stars

    Sound quality is amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Sony soundbar I purchased 3 years ago. Couldn’t be happier with the huge improvement in sound. Salesman at the store almost talked me into another higher end Sony sound bar that was cheaper but happy I went with the BOSE. Paired it with the subwoofer 500 and together they can rattle the pictures on my walls when watching a movie or playing a game and the sound still sounds crisp at those volume levels.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and just the right size it’s a nice brand we love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Great sound but theres better

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and punch but might as well buy the boae 700 for a bit more

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    thumbs up

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound low profile easy to use and has rich sound

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the speaker ! Great sound easy to setup. I would recommend any Bose brand .

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Quality Soundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am pleased with the soundbar. I will say that the sound quality is not overwhelming and I expected a bit more. However, it is very clear and crisp. I plan to purchase wireless speakers to support it as well as the subwoofer. There are more economical options out there, but I prefer Bose products and plan to expand the system. I love the sleek design and it is very simple to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great Soundbar Bose 500

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, great sound and very easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great but does not work with Samsung TV with HDMI.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great voice but difficult to connect with Samsung TV Didnt work with HDMI cable with Samsung TV. It will work for one day but will not work next day. Works with optical Audio cable. Had to buy one to make it work. Since I connected using optical it works.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound for this mid grade BOSE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my 700 to a lightning strike and needed to replace it. I decided on a 500 since in the store it had very similar sound quality. I got it home and replaced a Sony Sound bar and the difference in BASS, surround features and how much of an upgrade the overall sound quality is amazing. I really was upset about my 700 but this 500 is truly a great replacement with very similar sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has great sound even in our large living room. Previously we had to turn the volume up pretty high on our tv to hear well with movies etc. now we don’t have to. Movie quality sound at home! We debated adding the subwoofer at some point although probably not since the sound bar does have excellent bass already...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound bar!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is the perfect size, fitting conveniently in the space underneath our TV on a credenza. The unit produces great sound, as we expect from Bose! Several complaints: (1) it takes approximately 7 seconds for the sound to come on when the TV is first turned on; and (2) we received a remote but with NO printed instructions regarding its use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s a Bose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and quality are excellent. Perfect size, fits just in front of the TV

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great sound for the price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy and the sound is amazing. Worth the price and purchase.

    I would recommend this to a friend
Sponsored