Customer Ratings & Reviews

Okay, I read the reviews and I actually used one of these Speakers for about a week while I was in California. It worked great and the reviews were great to. Having said that, I had the unlucky misfortune of buying a Speaker that would not stay charged. I charged the speaker and went on a trip. While on the trip I didn't have the occasion to use the speaker. When I got home I got the speaker out and attempted to use it. It didn't have a charged! So, I recharged it and used it until the charged was depleted. I recharged it and put the speaker up. The next day I got the speaker out and to my surprise it wouldn't power up. Okay, here is where the problem occurred! I contacted Best Buy and Best Buy has a 14 day return policy. I contacted Bose Support because the speaker has a year waranty. Remember I'd only owned the Speaker for about 45 days! Take Note of this when considering your future purchase. Bose has a $ 15 to $ 18 dollar charge for their processing. The guy I talked to told me that Bose would wave that charged and I was to return the speaker via UPS. I'm okay with that. When I went online to retrieve my label to return to speaker to Bose, the only information I found was the address for the return. NO RETURN LABEL. I hurriedly packed the speaker and took it to UPS and paid $ 15 to ship it. The service Rep didn't advise me one way or the other about there being a return label! I later discovered that Bose sent me a return label after I mailed the Speaker. I called Bose again and got a knowledgeable Rep. The Rep needed information from my email from Bose. I then discovered Bose had received my return and had already send me a new replacement. I still am not giving up on Bose however they need to rethink these additional charges while the product is under warranty. Bose should also instruct the Representatives they need to fully explain Bose return and replacement procedures because there are people like me who are sometimes a little dense.

My daughter LOVES it. Still has it uses it in the car, bathroom, outside and in the boat.

Would recommend this Bose Sound Link to all . Have been well pleased with my purchase .

I gave this as a gift to my bestfriends. They both love them. Bose products has always been my favorite.

Great product with a mic range of volume. It loses a little bit on the low end with the volume all the way up. Overall a great product.

Had trouble with the power cord. My daughter said she couldn't get it to plug-in after the first few times we had to find a cord from another device that worked on it

I use it at work and it is great! I am able to focus on my work since it helps drown out noise.

My husband was thrilled now that he could have a very good speaker for all his music needs

I needed a unit that wasn't entirely wireless happy to see a jack for my old MP3 - love it,

the girls are really enjoying these speakers and are sharing them with us for our listening enjoyment.

The Bose speaker definitely did not let me down! It is the best purchase I've made in a while.

I'm so glad I bought this speaker. It's perfect for outdoor/indoor use and I love the color.

fast, courteous service - patient, knowledgeable staff - great product selection - bright, roomy store

The only thing I've noticed after 3 weeks is the battery doesn't stay charged as long as I had expected. Other than that it's great!

I love my Bose speaker so much that I bought my daughter one for her so she stop using mine.

I have used this product for about two weeks now....I am very satisfied with the product.

Got this for my husband for his birthday and we both love it. Enjoying it inside and out!!

My first one broke but the second one appears to be working a little better in the office

I wanted a little speaker for my house. Saw this and listen in-store. Sound was fine so I bought it. Got it home only to find my sound bar also has Bluetooth so I didn't really need this little speaker.

This is a great quality wireless speaker. Love it so much that I got another one