Customer Ratings & Reviews
- Model:
- SOUNDLINK COLOR BT SPEAKER RED
- SKU:
- 7902929
to a friend
Customers are saying
Customers have good things to say about the SoundLink® Color Bluetooth Speaker's sound quality, portability, and battery life. Many appreciate its size and ease of Bluetooth connectivity, along with the volume and bass. However, some customers reported issues with the charging port and expressed a desire for improved water resistance.
This summary was generated by AI based on customer reviews.
Good sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is Bose quality. Battery lif is ok wish it could be longer. No problems.
I would recommend this to a friendWon't charge or turn
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just received this as a gift and I Have used it 2x and now won't turn on or charge. I tried plugging it into lap top as well as using the cables that were supplied for charging and still nothing. This was a gift so not sure how I can return it. Sad because when it worked I really enjoyed it! What a waste
No, I would not recommend this to a friendBrand response from Bose support
Posted .Hello Zimmermanbs,
We can definitely help you with the issue you describe. Let's start with a reboot of the processor. To do so, please connect the speaker to power, then press and hold the Play/Pause button for at least 15 seconds. While continuing to hold Play/Pause, unplug from power, then release Play/Pause and reconnect the power cord to wake the speaker up.
If after doing so the issue persists, please call our technical service team at 800-379-2073. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST.
Bought this for my father he loves it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my dad for Father's Day and he loves it!
I would recommend this to a friendBluetooth Failure!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in this speaker. I purchased it for the bluetooth functionalility. It worked great for a while and but just quit. I will be returning this speaker for a refund.
No, I would not recommend this to a friendBrand response from Bose support
Posted .We’re sorry to learn of the disappointing experience with your Soundlink Color and would like to have you back to enjoying it as quickly as possible.
If you’ve not already returned it let’s try a reset, accomplished by holding down the AUX and Volume – buttons for 10-20 seconds while plugged in. If the issue persists please call 800-380-4831 so that we can help you get it working again. We are available Monday – Friday from 8:30AM to 9:00PM and Saturday from 9:00AM – 7:00PM EST
speaker is no longer able to charge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this speaker at first. l've only had it for a year and now it will no longer charge. I tried a few things that I read online about pressing down a button for 15 seconds then unplugging, etc. Unfortunately it didn't work for me. I have read a lot of reviews all over the internet that this is not an uncommon problem. I guess I'll have to throw it away. I expected more from a brand like Bose.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thanks for reaching out for help. We are glad that you really liked the speaker and can definitely find a solution.
That charging cable is very popular for use with non-Apple phones/tablets as well as many digital cameras. Let's try another cable and find out if we should be replacing the cable for you or looking at service for the speaker.
In either case, we encourage you to contact us directly and we'll take good care of you. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Good speaker for a low price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have some much betters with energy wire to get the energy, so this is a good option if the energy is not an option to be connected
I would recommend this to a friend- Cons mentioned:Charging port
worthless without a charged battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Bose SoundLink I WAS great until the charging port began working intermittently, now it will not charge at all. But for this critical flaw it would have been good product.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thank you for taking the time to review the Bose SoundLink. We are sorry to hear about the trouble you are having with the speaker and we would definitely like to help. We have high expectations of our products and stand behind them if you ever have any trouble. If you ever have any questions or concerns, please do not hesitate to contact us at 800-380-4831. We are here to help Monday through Friday 9am to 9pm EST.
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this online. When I went through pick it up, I tested one in store and was quite disappointed. Not loud at all. I guess it'd be ok for a desk.
No, I would not recommend this to a friendOverpriced, short life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is just ok. Battery died after only 17 months
No, I would not recommend this to a friendPoorly built speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this speaker for my 16 year old for Christmas. Within 2 weeks it stopped charging. I took it back and got a replacement. It's been 8 months and the same problem. It claims it's charged, but it doesn't work. I would not recommend this speaker.
No, I would not recommend this to a friendBrand response from Bose support
Posted .Thanks for reaching out for help. We can definitely find a solution.
That charging cable is very popular for use with non-Apple phones/tablets as well as many digital cameras. Let's try another cable and find out if we should be replacing the cable for you or looking at service for the speaker.
In either case, let us know the results and we'll get this taken care of. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
Bose Soundlink - Sound right out of the 1970's
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this yesterday, will be returning tomorrow. Poor sound quality (AM radio quality), not enough volume. Save your money - $120 for THIS? Nope!
No, I would not recommend this to a friendBrand response from Bose support
Posted .We appreciate you trying out our SoundLink Color and would like to offer some suggestions to improve your experience. If you are experiencing low volume with a paired Bluetooth device, let's try ensuring that the volume on the device is up. The volume between the device and the speaker may be out of sync. It would also help to test another music application or another Bluetooth device to compare the audio results. We are here to help if you'd like assistance. It's a great speaker and we'd like to see you enjoy it. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.