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Customer reviews

Rating 4.7 out of 5 stars with 10225 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the SoundLink Color Portable Bluetooth Speaker II's high-quality sound, ease of use, and impressive battery life. Many also praise its compact size and portability, along with the convenient Bluetooth connectivity. Positive feedback also highlights its volume, bass response, and water resistance. However, some users have reported difficulties with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 486 Showing 9,701-9,720 of 10,225 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Stopped charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As many have reported, after just over a this speaker stopped working. Went to charge it one day and it would not charge. Tried multiple cables and chargers, nothing worked. Bose needs to get with the times and switch to USB type C. Also stop having so many battery issues. Aside from that, it sounded pretty good.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Lawrence,

      Thank you for taking the time to review our products. We are sorry you were unhappy with your SoundLink Color portable speaker. If you reach out to customer services they will be able to assist you further.

      Thanks again for your review!

      Kind regards,
      Vicky W - Bose Technical Support Team bose

  • Rated 3 out of 5 stars

    Bose sound link

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I bought stopped working after a month, luckily I went into bestbuy 1 day before I would be unable to return and they gave me a new one. I then bought the 2 year warranty and everything has been fine with the second Bose so maybe it was just a fluke.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose always makes good products. I will on bye this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. I use it frequently around the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could use my older bt speakers with it as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound.................................,,,,.,,,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose Soundlink 2 is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device functions great, and I love the texture of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Interesting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded better in the store...how did they do that?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Broke after warranty expired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after 2.5 years of only occasional use. It worked amazing until then. Bestbuy extended warranty expired in summer and it died in winter. So sad.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello!

      I'm sorry to hear your speaker has stopped working. If you reach out to us directly, we'd love to help you get your speaker working amazingly again. Even if you are outside of your warranty period, we have great service options available to help! https://bose.life/2P7Tuqt

      Keith - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for work. It did you the job. Good sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first gen of this speaker and decided to upgrade to get the added feature of phone answering through the speaker. Not as great as it could be. Also wish they added simple voice controls. Already seems out dated. (Maybe?)

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey OCNate,

      Thank you for leaving your review of the SoundLink Color II speaker.

      We can confirm the SoundLink Color II does feature voice prompts to assist you during use. These can be enabled/disabled on the Bose Connect app.

      Kind regards,

      Jeff G
      Bose Support bose

  • Rated 4 out of 5 stars

    Very flexible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this blue tooth speaker had longer battery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this speaker but the battery life and sound quality are disappointing to be a BOSE product. Save your money and buy another speaker for a fraction of the price that will sound the same or better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Better looking speaker than the first gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a birthday present for a friend!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Son has wanted for awhile

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value is good for the money something my son wanted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speaker for bathroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldve been better quality for the money.... ..yes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rwally like Bose, however this one doesnt have the full, crisp, clear sound i expected, and the battery life is not that great, and the volume up/down is not very responsive.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello there, we're glad to hear that you are an avid Bose fan.

      I'm sorry to read that you have ran into some small audio and battery issues. This indicates to me that the speaker isn't performing as it should be, a simple reset will resolve this for you. To perform the reset please follow these steps here https://bose.life/3hMUIqc.

      Jack - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo cool. Great for parties. Fun for whole family.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy has the worst return policy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will NEVER buy from best buy again!!! I bought 1 bose speaker on sept 8 2020, then had to return it on 9-11 then the replacement i got all of a sudden doesnt charge on today on 10-16-20, and best buy said im WELL OVER 15 days over the return policy, and that I must contact bose for their warranty?!! Heres an idea, sell QUALITY ITEMS THAT DONT HAVE TO BE RETURNED, SO NOW I EITHER HAVE TO PAY $127.00 FOR SOMETHING THAT DOESNT Work or CHARGE OR GO THRU THE NIGHTMARE OF DEALING WITH THE MANUFACTURER...

    No, I would not recommend this to a friend