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Customer Ratings & Reviews

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Comp. Value: $159.00

Customer reviews

Rating 4.9 out of 5 stars with 1255 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,255 reviews
  • Rated 4 out of 5 stars

    Tips over constantly. Kind of useless...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd pass on this one and get the SoundLink Max. This thing constantly tips over, has no grab handle, and just overall, seems like Bose didn't put a lot of thought into the R&D with this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Compact with big sound! Very nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so nice, I bought two! You can't go wrong with Bose!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a raffle gift, turned out to be an awesome speaker!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lots of sound for lots of bucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive sound output in a small package! I can't provide an separate rating for value, however, so I will say I think these speakers are overpriced for what you're getting and my rating is lower as a result.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great portable speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update to our old ones small and sleek fits greain any area.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To0 bothersome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it. The sound was good but the buttons are difficult. You have to press them more than one time to turn it on or off and the indicator lights don't seem to operate at the same time. Too bothersome to be bothered with.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm very sorry to hear you returned your SoundLink Flex 2nd Gen speaker, though you did enjoy its sound. The power button shouldn't require multiple presses in order to work, so if you're finding the buttons hard to operate or the LED states difficult to follow, please contact your local support team for assistance. We'll then take you through everything, so we can help you get the best out of your speaker! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Small but good sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good from something so small. Still haven't used it enough to see how the battery life is with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound quality and size of the unit. It's portable and great for a small place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    #1 Speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best speaker I have ever owned as of right know! Great sound quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item for a good price. Never regret i bought it the other day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best sounding speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase ever, my granddaughter wanted one so I purchased another best investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice bluetooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an extra office speaker. Sounds great. Rechargeable and portable, but looks good on desk too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a few weeks already. The battery on it dies really fast considering the few times I’ve used it. The speaker is not loud either. But other than that, color is cute and size is convenient. It does charge fast too.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Kimberly,

      I am glad to hear that you love the design of your SoundLink Flex (2nd Gen) speaker. This speaker offers 12 Hours of battery life at moderate volumes, which will be reduced at maximum volume.

      If you need any assistance, do not hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Bad Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the sound quality I would expect from Boss. I did return this item. Unfortunately I love the color size and weight of this speaker but the sound was horrible. Also I purchased open box EXCELLENT and the speaker had several cosmetic defects and was missing the charge cord. Best Buy made me return the item if I wanted a cord. Not happy with Best Buy customer service!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey, thanks for sharing your feedback. It’s great to hear you’re happy with the color, size, and weight of the SoundLink Flex 2nd Gen. We're sorry to hear that the sound quality didn’t meet your expectations. The SoundLink Flex 2nd Gen is designed to deliver bold, dynamic sound with crisp, high-fidelity audio and impressively deep bass you can feel. If you're looking to fine-tune the sound to better suit your preferences, we recommend exploring the Adjustable EQ feature in the Bose app, it allows you to customize the highs and lows to your liking.

      Your feedback is incredibly valuable, and we're grateful you took the time to share it with us!

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Better then borrowed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was borrowing my son’s constantly. Found this at Best Buy. It’s better than his by far!! Amazing quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buen parlante

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy this speaker. I would like you to buy it is a very good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this over the JBL. I liked the silicone on the outside of it, and the fact that I can take this with me without a case. Sound is neck to neck with JBL.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Review

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable good quality sound wish it was a little louddr

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable sound quality & volume for the backyard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent small BT speaker. Only used it a few times... semms to work as advertised. I wish it was a little louder at max volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, Good machine, Good machine, Good machine, Good machine, Good machine

    I would recommend this to a friend