Customer Ratings & Reviews
- Model:
- 887612-0200
- SKU:
- 12218957
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Range
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the product's excellent sound quality, portability, and long battery life. They also appreciate its convenient size, straightforward connectivity, robust water resistance, and appealing design, including good bass and volume. While some users found the button visibility challenging, and a few noted its weight, these concerns were minimal.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and the expected Bose quality, not very loud
I would recommend this to a friend - Pros mentioned:Size
Bad Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the sound quality I would expect from Boss. I did return this item. Unfortunately I love the color size and weight of this speaker but the sound was horrible. Also I purchased open box EXCELLENT and the speaker had several cosmetic defects and was missing the charge cord. Best Buy made me return the item if I wanted a cord. Not happy with Best Buy customer service!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey, thanks for sharing your feedback. It’s great to hear you’re happy with the color, size, and weight of the SoundLink Flex 2nd Gen. We're sorry to hear that the sound quality didn’t meet your expectations. The SoundLink Flex 2nd Gen is designed to deliver bold, dynamic sound with crisp, high-fidelity audio and impressively deep bass you can feel. If you're looking to fine-tune the sound to better suit your preferences, we recommend exploring the Adjustable EQ feature in the Bose app, it allows you to customize the highs and lows to your liking.
Your feedback is incredibly valuable, and we're grateful you took the time to share it with us!
Sophie - Bose Customer Support
Good travel speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good, the design could have been a little more better
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product. it came in perfect condition. I'm having a great time with it
I would recommend this to a friendbose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its great worth every penny own nothing but bose products
I would recommend this to a friendSound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charge only last about 5-6 hrs not 12 like it saids. Reason I bought it
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, Roseann. Thank you for sharing your experience with the Bose SoundLink Flex Portable Speaker (2nd Gen); we understand that battery life was a key reason for choosing this model. Battery performance can vary based on everyday use, as higher volume levels, bass‑heavy music, and continuous Bluetooth streaming can reduce overall playtime, which may result in listening sessions closer to 5–6 hours. To help maximize battery performance, Bose recommends using moderate volume levels, fully charging the speaker before extended use, manually turning it off when not in use, and keeping the firmware updated through the Bose app to support optimal efficiency.
Here is the link where you can check our troubleshooting steps that may help resolve your concern and improve battery performance: https://bose.life/42ayCVJ
Cedrick - Bose Customer Support
Return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im return the battery is lowevery day im chanrge but no its cool
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback Antonella. We’re sorry to hear about the battery performance on your SoundLink Flex (2nd Gen). The speaker is designed to deliver reliable playtime, so what you’re experiencing is not expected. We recommend ensuring the speaker is updated to the latest firmware and using the original charging cable and adapter. To help you further here is a helpful link:
https://bose.life/4uzYaYp
Gem - Bose Customer Support
Bosé speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Perfect for work. Got it for a bday gift and would of loved to keep it myself.
I would recommend this to a friend- Pros mentioned:Sound quality
Great Speaker, But Needs a Big Red Toggle Switch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound but somewhat hard to turn on and off due to its heavy rubber cladding. Switch often does not engage, and battery status is often garbled. Disappointing that this small glitch makes a return likely.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the sound performance of your SoundLink Flex 2nd Gen speaker! The speaker's physical controls are designed to be easy to operate; however, if you're finding the power button difficult to operate, pushing down with a fingernail or thumbnail should help. As for the "garbled" battery status, we'd like to know more about what exactly is happening there, so please do get in touch: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Reasonable sound quality & volume for the backyard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent small BT speaker. Only used it a few times... semms to work as advertised. I wish it was a little louder at max volume.
I would recommend this to a friendGreat speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great speaker for the price. Highly recommend buying this , you will not regret it. Bose for the win !
I would recommend this to a friendN/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great product… wished it had more depth and loudness
I would recommend this to a friendGift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already own another speaker like this one. This is for a christmas gift, you can be wrong with this speaker.
I would recommend this to a friendAmazing product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! 100% recommended! I haven´t tested waterproofing yet, but i will soon
I would recommend this to a friendSpeaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than my beats pill would recommend…..
I would recommend this to a friendGreat investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Love Bose products. Im using it right now at work.
I would recommend this to a friendBose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job it’s a speaker had no problems with it
I would recommend this to a friendAwesome piece of sound equipment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter and her family love this sound box
I would recommend this to a friendGift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for 18 year old grandson and he loves it.
I would recommend this to a friendDecent but needs a tweeter!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would have been a perfect speaker with a tweeter. While the sound stage is wide it is not well defined. The bass over powers any highs. It's all mids and bass. I initially love the speaker until I compared it to the beats pill which was actually a real shocker since I am not an Apple fan at all! But Apple definitely nailed this product. I was also extremely disappointed in the Sony Ult Field One. The bass (which I absolutely love on Sony's headphones) sounds horrible choppy and The passive radiators sound like they are going to pop in not a good way. So close Bose.
I would recommend this to a friend