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Customer Ratings & Reviews

$159.00

Customer reviews

Rating 4.8 out of 5 stars with 1407 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the product's excellent sound quality, portability, and long battery life. They also appreciate its convenient size, straightforward connectivity, robust water resistance, and appealing design, including its strong bass and good volume. While some note it can be a bit heavy, this is generally not considered a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,407 reviews
  • Rated 5 out of 5 stars

    Compact with big sound! Very nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so nice, I bought two! You can't go wrong with Bose!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best sounding speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase ever, my granddaughter wanted one so I purchased another best investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then borrowed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was borrowing my son’s constantly. Found this at Best Buy. It’s better than his by far!! Amazing quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tips over constantly. Kind of useless...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd pass on this one and get the SoundLink Max. This thing constantly tips over, has no grab handle, and just overall, seems like Bose didn't put a lot of thought into the R&D with this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item for a good price. Never regret i bought it the other day.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge only last about 5-6 hrs not 12 like it saids. Reason I bought it

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Roseann. Thank you for sharing your experience with the Bose SoundLink Flex Portable Speaker (2nd Gen); we understand that battery life was a key reason for choosing this model. Battery performance can vary based on everyday use, as higher volume levels, bass‑heavy music, and continuous Bluetooth streaming can reduce overall playtime, which may result in listening sessions closer to 5–6 hours. To help maximize battery performance, Bose recommends using moderate volume levels, fully charging the speaker before extended use, manually turning it off when not in use, and keeping the firmware updated through the Bose app to support optimal efficiency.

      Here is the link where you can check our troubleshooting steps that may help resolve your concern and improve battery performance: https://bose.life/42ayCVJ

      Cedrick - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im return the battery is lowevery day im chanrge but no its cool

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback Antonella. We’re sorry to hear about the battery performance on your SoundLink Flex (2nd Gen). The speaker is designed to deliver reliable playtime, so what you’re experiencing is not expected. We recommend ensuring the speaker is updated to the latest firmware and using the original charging cable and adapter. To help you further here is a helpful link:

      https://bose.life/4uzYaYp

      Gem - Bose Customer Support bose

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Bose sound devise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this! BIG HELPVIN ANNOUNCING DIRECTIONS WHILE DRIVING!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done, I just wish there was more bass background

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buen parlante

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy this speaker. I would like you to buy it is a very good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, Good machine, Good machine, Good machine, Good machine, Good machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product! good product in Best Buy! Ive been client of Best buy and i love their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big sound in a small package.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the best bluetooth speaker in the price range of all that I've auditioned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You are the best...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and knowledgeable staff...most of product under one roof. Keep it up...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Bluetooth Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE this Bluetooth speaker!! The best ever, I only play my music, videos & movies through this speaker now!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Bad Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the sound quality I would expect from Boss. I did return this item. Unfortunately I love the color size and weight of this speaker but the sound was horrible. Also I purchased open box EXCELLENT and the speaker had several cosmetic defects and was missing the charge cord. Best Buy made me return the item if I wanted a cord. Not happy with Best Buy customer service!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey, thanks for sharing your feedback. It’s great to hear you’re happy with the color, size, and weight of the SoundLink Flex 2nd Gen. We're sorry to hear that the sound quality didn’t meet your expectations. The SoundLink Flex 2nd Gen is designed to deliver bold, dynamic sound with crisp, high-fidelity audio and impressively deep bass you can feel. If you're looking to fine-tune the sound to better suit your preferences, we recommend exploring the Adjustable EQ feature in the Bose app, it allows you to customize the highs and lows to your liking.

      Your feedback is incredibly valuable, and we're grateful you took the time to share it with us!

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    The big deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my purchase. I think you get a lot for the price. Definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good travel speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, the design could have been a little more better

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Another great portable speaker from Bose

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose portable speakers have always been a strength of the company. The Flex 2nd Gen is no different. Overall you are getting a reasonably priced, good sounding, portable bluetooth speaker with good battery life and some weather resistance. It makes a great device for work or play, inside or out. This speaker makes a great speaker for playing music with friends when you want something much better than a phone without a bulky less portable setup. The Flex 2nd Gen comes in small packaging with some basic paperwork and a short USB A-C cable for charging. The speaker pairs quickly via bluetooth you can also use the Bose app as a companion to the speaker. The app opens up additional functionality such as EQ adjustments, but the speaker can be used without the app if desired. You can also pair two speakers together with the "shortcut button" for stereo sound or what Bose calls party mode where two separate speakers play the same thing. Sound quality: Bose speakers virtually all have a pleasant sound without significant objections. The sound is clear with better bass than you'd expect for the size of the speaker. The volume can get quite loud. Vocals are clear and in general the sound is better than you'd expect for a speaker of this size. The speaker is also water resistant which makes it great for outdoor use. Overall easily recommended for its portable speaker use case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great worth every penny own nothing but bose products

    I would recommend this to a friend