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Customer reviews

Rating 4.8 out of 5 stars with 1050 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are positive about the SoundLink Flex (2nd Gen) Portable Bluetooth Speaker, frequently praising its sound quality, portability, and battery life. Many also appreciate its compact size and waterproof design, making it ideal for various uses. Positive feedback also highlights the speaker's bass response and ease of connectivity. While some aspects received less attention, the overall customer sentiment is overwhelmingly favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,050 reviews
  • Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound echos a bit, even after adjusting the sound on the app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but needs a tweeter!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been a perfect speaker with a tweeter. While the sound stage is wide it is not well defined. The bass over powers any highs. It's all mids and bass. I initially love the speaker until I compared it to the beats pill which was actually a real shocker since I am not an Apple fan at all! But Apple definitely nailed this product. I was also extremely disappointed in the Sony Ult Field One. The bass (which I absolutely love on Sony's headphones) sounds horrible choppy and The passive radiators sound like they are going to pop in not a good way. So close Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Speaker, But Needs a Big Red Toggle Switch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound but somewhat hard to turn on and off due to its heavy rubber cladding. Switch often does not engage, and battery status is often garbled. Disappointing that this small glitch makes a return likely.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the sound performance of your SoundLink Flex 2nd Gen speaker! The speaker's physical controls are designed to be easy to operate; however, if you're finding the power button difficult to operate, pushing down with a fingernail or thumbnail should help. As for the "garbled" battery status, we'd like to know more about what exactly is happening there, so please do get in touch: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Bass, Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Another great portable speaker from Bose

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose portable speakers have always been a strength of the company. The Flex 2nd Gen is no different. Overall you are getting a reasonably priced, good sounding, portable bluetooth speaker with good battery life and some weather resistance. It makes a great device for work or play, inside or out. This speaker makes a great speaker for playing music with friends when you want something much better than a phone without a bulky less portable setup. The Flex 2nd Gen comes in small packaging with some basic paperwork and a short USB A-C cable for charging. The speaker pairs quickly via bluetooth you can also use the Bose app as a companion to the speaker. The app opens up additional functionality such as EQ adjustments, but the speaker can be used without the app if desired. You can also pair two speakers together with the "shortcut button" for stereo sound or what Bose calls party mode where two separate speakers play the same thing. Sound quality: Bose speakers virtually all have a pleasant sound without significant objections. The sound is clear with better bass than you'd expect for the size of the speaker. The volume can get quite loud. Vocals are clear and in general the sound is better than you'd expect for a speaker of this size. The speaker is also water resistant which makes it great for outdoor use. Overall easily recommended for its portable speaker use case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own another speaker like this one. This is for a christmas gift, you can be wrong with this speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and the expected Bose quality, not very loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great speaker for the price. Highly recommend buying this , you will not regret it. Bose for the win !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4 th one I’ve purchased for my family and love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best sounding speaker I have! I might be in to get a second one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t need to worries anything about bose, sound quality are top no touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker just to hang out with friends and listen to music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Bluetooth accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent Bluetooth accessory for my laptop computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, worth the money. never goes wrong with BOSE

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It just okay

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good music but no strong base and the battery life is negligible. Definitely not bose quality

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello! Thank you for sharing your feedback and we’re glad you enjoy the music quality. We’re sorry to hear that some features didn’t meet your expectations. The SoundLink Flex (2nd Gen) Portable Bluetooth Speaker delivers crisp, high‑fidelity audio with deep, impactful bass. If you’d like more control over the sound, the Bose app offers an Adjustable EQ for higher highs and lower lows. You can also review this troubleshooting guide to help with bass concerns: https://bose.life/440bwCq The speaker provides up to 12 hours of battery life, and if you’re experiencing less, this guide: https://bose.life/43YbCKQ may help resolve the issue.

      These steps should help resolve both concerns. If the issues persist, please don’t hesitate to contact us at https://bose.life/contactus .We truly hope this helps resolve the issue for you! We’re happy to help!

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift & they have said it has been very good & thanked me for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality performance for outside indoor and common spaces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker, it works perfectly and is very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great sounding and durable

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Flex is the best BT speaker in its class. The sound is very crisp and detailed with a slight bump in bass and clear highs and vocals when using the adjustable app eq settings. I found the default Bose setting a bit flat. It gets very loud only showing slight eq rollback on the low end frequencies at near max volume. This isn’t an audiophile sounding speaker but the sound quality is outstanding especially at this price. I have owned many and this is the best for my ears anyway. I imagine if you pair a second one the sound would be amazing. The physical controls are easy to use and understand. I also have a Bose portable home speaker which had held up many years so I expect the same from this one. It's rugged and great that it can be clipped to something for travel. As far as charging and runtime through 3 charges it has matched and slightly exceeded the Bose listed calculations. It can lay flat or upright. I think it sounds more full upright but it's nice to have options. There are so many portable speakers now it really comes down to sound and value and I can't imagine getting better than this at a sub $200 price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these apeakers but I'll admit, I like the stye of Bose products more than other companies.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great sound and quality!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Soundlink Flex 2 packs big sound in a small package. Very solidly built and ready for just about anything. With its IP67 rating you get dust proof and waterproof protection. Also, it floats in case you happen to drop it in water! With its tough silicone body you also get protection from drops. I love the sound of this speaker. Everything from jazz to hard rock sounds so good, and this speaker produces some impressive bass for its size. I’ve used plenty of other similar sized speakers and I must say the Soundlink Flex 2 is great. Amazing battery life and quality you would expect from Bose. Another thing like to mention is the Bose app. It works great and it was super easy to get the Soundlink 2 up and running. With just about everything being app-connected these days, it’s nice having a quality app to work with. There are a ton of speakers out there to choose from. If you get the chance, I recommend going to your local Best Buy and giving this speaker a listen. You definitely won’t be disappointed with this one. I definitely recommend this speaker!!

    I would recommend this to a friend