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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1051 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
97%would recommend to a friend

Customers are saying

Customers are positive about the SoundLink Flex (2nd Gen) Portable Bluetooth Speaker, frequently praising its sound quality, portability, and battery life. Many also appreciate its compact size and waterproof design, making it ideal for various uses. Positive feedback also highlights the speaker's bass response and ease of connectivity. While some aspects received less attention, the overall customer sentiment is overwhelmingly favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,051 of 1,051 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Music lover review... Nice but . . .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 3/14/25 ... This is the cutest speaker . . . I purchased the teal color. I was completely blow away by the sound in the store, amazing. Unfortunately, when I brought it home I wasn't impressed in comparison w/ my JBL $99 speaker. Also if you are a music lover you will on get 5 hours of play time if your volume is over 50%. I love to clean and listen to music and not even half way through my day battery was less than 30%. Other than that nice product. But I will be sending mine back due to the short battery life.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      It’s great to hear that you loved the design and sound quality of the speaker! However, we completely understand your disappointment with the battery life, having to recharge frequently can definitely take away from the experience. Our support team is happy to assist you with troubleshooting and even looking into service options. You can get in direct contact with us via Social Media, or through this link: https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound for such a small speaker. I also paired it with another Bose speaker and the sound is even more amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a stereophile since the 70s . Bose never lets me down. This speaker is top notch. Get it. No problems just high quality sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's BANG for the BUCK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons needs to be pushed hard that's my only concern.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and very clear. Wish it came with a longer cord but that easy to get

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it. It has great sound. I have been using it everywhere..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound.. Value for money (got it during black friday deal).. light weight..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sounds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved the Bose products. They never disappoint !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Randomly shuts off!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! Only lasts about 18 months before the random shut offs begin. Was a great speaker for about a year and a half, but now it randomly shuts off after every other song. Fully charged, plugged in, unplugged, doesn't matter. What's the point of a Bluetooth speaker that randomly shuts off?

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear your SoundLink Flex (2nd Gen) speaker is shutting off! Checking the speaker is fully charged is definitely a good idea, but if the speaker still shuts off, then check you have the latest speaker firmware as well. You can check for updates via Settings > Product Update in the Bose app. If that doesn't help, please don't hesitate to contact your local support team, who will go through full troubleshooting with you. We'll be happy to help! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Stopped Charging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd or 4th Bose speaker and they all end up not charging or working affer a couple months. Not buying again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Evelyn, we have many helpful articles that can help with battery/charging issues, you can view these here: https://bose.life/3A5yV9Q. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 1 out of 5 stars

    Not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bose Speaker I bought July 2023 the battery quit charging so no a useless piece of a plastic #2 action awaiting disposal.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi James, I'm sorry to hear your SoundLink Flex (2nd Gen) speaker isn't charging! Instead of disposing of the speaker, please contact our support team so we can help you via troubleshooting and service: https://support.bose.com/s/get-help-landing-page?language=en_US. A quick thing to be sure of is that you're using a Bose-branded wall charger, if you have one. We look forward to hearing from you! Warm regards, Fiona M. - Bose Customer Support bose