Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$201.82

Customer reviews

Rating 4.8 out of 5 stars with 1404 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers value the product's excellent sound quality, portability, and long battery life. They also appreciate its convenient size, straightforward connectivity, robust water resistance, and appealing design, including its strong bass and good volume. While some note it can be a bit heavy, this is generally not considered a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,404 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best speaker ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best speaker ever, I use it quite a lot and love it. Sounds great and has more than enough volume

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great speaker option

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have alot high end audio equipment. Bought 3 of these as presents and went back bought one for myself. First bose product and very happy with sound this makes for size.great portability

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluetooth speaker is high quality and was a great deal at $90 on sale. I use it in my car with my phone since it doesnt have bluetooth capability.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's by BOSE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been with Bose since 1968 with their 901 direct/reflex pedestal speakers. I have Bose Quiet Headphones and now I have Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker. Excellent acoustics in sound, naturally, small in size but draws attention when cranking the sound up. Who would think that a speaker small, long shape could produce sound quality?! Impressive, most impressive...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy for the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bose speaker is perfect! Bought it for Christmas present for my wife and the salesman pointed me in the right direction…she loves it…the sounds are wonderful, clear and crisp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to connect.Amazing sound. Good battery life and really nice. Build quality with awesome color. I don't have much dislikes, because I love bose

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cute speaker

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. I imagine the range would be better if it was a different shape

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great hardware, features removed after purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two SoundLink Flex (2nd Gen) speakers, and initially they were great. The sound quality is excellent for the size and the build feels premium. The stereo pairing works well, which is why I bought two. However, a software update removed the spoken battery level announcement and effectively eliminated speakerphone functionality. The battery change is a major problem for my setup. I often use these speakers paired with an Amazon Echo via Bluetooth, and now there is no practical way to check battery level without disconnecting and reconnecting to the Bose app. Previously, I could press a button and hear the exact percentage instantly. Now I get a vague tone at 10%, which is not useful. Speakerphone support being removed is another example of functionality being taken away, even if I didn’t rely on it as much. On Best Buy’s product page, speakerphone capability is still listed as a feature, which makes this even more frustrating. The bigger issue is that Bose is willing to reduce features through automatic updates with no option to opt out or roll back. That’s concerning for a product at this price point. Buyers should be aware that what you purchase today may not be what you have tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you Eric for taking the time to share such a detailed review of your experience with the Bose SoundLink Flex (2nd Gen). We’re glad to hear you enjoyed the sound quality, build, and stereo pairing, but we’re very sorry about the frustration caused by the recent software update. We understand how important the spoken battery level announcement and speakerphone functionality were to your setup. Bose is evolving its products to make them simpler, faster, and more intuitive. By reducing unnecessary prompts and streamlining settings, we’re helping you get to your music and content with fewer interruptions. These updates also introduce a modern voice experience that reflects our commitment to a premium user experience.

      Gem - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth Soundlink 2nd Generation Speaker- It's g

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluetooth speaker is great. It has good sound almost all of the time. I just noticed there is only some distortion when listening to a video from my Gallery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lovely sound speaker.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a amazing sound speaker rich in sounds. It have even have a application in play store or apple store that you can customize the sound depending on taste in your music. If your looking for a sound speaker under 150 dollars then you can Blindly get this one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bluetooth speaker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good volume, decent price. I struggle to turn it off but it might just be me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Party Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and range…used in small party at my friend’s home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as pristine sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds not as crystal clear as my previous Bose speakers. Volume is good, love the pastel yellow color which taks away the boring black color.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose SoundFlex 2 is great. The sound is super clear with strong bass, it’s comfortable to wear, and the battery lasts a long time. Perfect for workouts or just relaxing with music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is REALLY good, if you buy it you won´t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's Bose, what to do expect?

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound that only Bose can deliver. If you use the App you can adjust your favorite setting in the equalizer. For a more intense sound, buy 2 speakers, pair them into stereo mode and have a designated left and right channel for your hand held device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pocket power!! Very premium speaker with very balanced sound profile. By far the best sounding speaker in this size. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walk on with Bose!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was checking out other stores and comparing prices. Although this Bose speaker was out of box sale it is phenomenal! I gets my walk on with this speaker. I love it, I love it, I love it! Thank Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound! Missing a feature!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, not spectacular. It serves the purpose of providing sound with my iPad. Bose could provide a digital battery gauge. It’s more specific at how much battery power remains.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Not a cute color

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like the color. The speaker sounds really good

    I would recommend this to a friend