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Customer Ratings & Reviews

$200.01

Customer reviews

Rating 4.8 out of 5 stars with 1415 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the product's excellent sound quality, portability, and long battery life. They also appreciate its convenient size, straightforward connectivity, robust water resistance, and appealing design, including its strong bass and good volume. While some note it can be a bit heavy, this is generally not considered a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,415 reviews
  • Rated 5 out of 5 stars

    Big sound in a small package.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the best bluetooth speaker in the price range of all that I've auditioned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You are the best...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and knowledgeable staff...most of product under one roof. Keep it up...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Bluetooth Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE this Bluetooth speaker!! The best ever, I only play my music, videos & movies through this speaker now!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The big deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my purchase. I think you get a lot for the price. Definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Bad Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the sound quality I would expect from Boss. I did return this item. Unfortunately I love the color size and weight of this speaker but the sound was horrible. Also I purchased open box EXCELLENT and the speaker had several cosmetic defects and was missing the charge cord. Best Buy made me return the item if I wanted a cord. Not happy with Best Buy customer service!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey, thanks for sharing your feedback. It’s great to hear you’re happy with the color, size, and weight of the SoundLink Flex 2nd Gen. We're sorry to hear that the sound quality didn’t meet your expectations. The SoundLink Flex 2nd Gen is designed to deliver bold, dynamic sound with crisp, high-fidelity audio and impressively deep bass you can feel. If you're looking to fine-tune the sound to better suit your preferences, we recommend exploring the Adjustable EQ feature in the Bose app, it allows you to customize the highs and lows to your liking.

      Your feedback is incredibly valuable, and we're grateful you took the time to share it with us!

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Another great portable speaker from Bose

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose portable speakers have always been a strength of the company. The Flex 2nd Gen is no different. Overall you are getting a reasonably priced, good sounding, portable bluetooth speaker with good battery life and some weather resistance. It makes a great device for work or play, inside or out. This speaker makes a great speaker for playing music with friends when you want something much better than a phone without a bulky less portable setup. The Flex 2nd Gen comes in small packaging with some basic paperwork and a short USB A-C cable for charging. The speaker pairs quickly via bluetooth you can also use the Bose app as a companion to the speaker. The app opens up additional functionality such as EQ adjustments, but the speaker can be used without the app if desired. You can also pair two speakers together with the "shortcut button" for stereo sound or what Bose calls party mode where two separate speakers play the same thing. Sound quality: Bose speakers virtually all have a pleasant sound without significant objections. The sound is clear with better bass than you'd expect for the size of the speaker. The volume can get quite loud. Vocals are clear and in general the sound is better than you'd expect for a speaker of this size. The speaker is also water resistant which makes it great for outdoor use. Overall easily recommended for its portable speaker use case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good travel speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, the design could have been a little more better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great worth every penny own nothing but bose products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and the expected Bose quality, not very loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. it came in perfect condition. I'm having a great time with it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bose Bomb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product lacks character and the design is all wrong. Product shaping should be tubular instead a flat base stand. Music sound okay but not a good product for people on the go my friends.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback with us. The Bose SoundLink Flex Portable Speaker (2nd Gen) was designed with a flat base stand to provide stability whether placed upright or laid flat, while still delivering balanced audio performance. We understand that preferences for design and portability can vary, and we appreciate your input regarding the product’s shape.

      The SoundLink Flex 2ns Gen combines durability with high‑quality sound, making it suitable for both indoor and outdoor use. If you’d like, we can share some helpful tips on optimizing portability and audio performance to better suit your needs. You can reach out to us through this link: ( http://bose.life/globalsupport )
      Your feedback is valuable, and we’ll make sure it’s passed along to our product team.

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bosé speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Perfect for work. Got it for a bday gift and would of loved to keep it myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable sound quality & volume for the backyard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent small BT speaker. Only used it a few times... semms to work as advertised. I wish it was a little louder at max volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than my beats pill would recommend…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great product… wished it had more depth and loudness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Love Bose products. Im using it right now at work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Speaker, But Needs a Big Red Toggle Switch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound but somewhat hard to turn on and off due to its heavy rubber cladding. Switch often does not engage, and battery status is often garbled. Disappointing that this small glitch makes a return likely.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the sound performance of your SoundLink Flex 2nd Gen speaker! The speaker's physical controls are designed to be easy to operate; however, if you're finding the power button difficult to operate, pushing down with a fingernail or thumbnail should help. As for the "garbled" battery status, we'd like to know more about what exactly is happening there, so please do get in touch: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Amazing product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! 100% recommended! I haven´t tested waterproofing yet, but i will soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own another speaker like this one. This is for a christmas gift, you can be wrong with this speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great speaker for the price. Highly recommend buying this , you will not regret it. Bose for the win !

    I would recommend this to a friend