Customer Ratings & Reviews
- Model:
- 865983-0100
- SKU:
- 12506038
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Range
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the product's exceptional sound quality, particularly its amazing bass, along with its impressive portability and good battery life. They also appreciate its perfect size for packing, high volume, waterproof design, quick Bluetooth connectivity, light weight, and thin design. However, some customers found the price to be a bit steep. There were also minor concerns regarding charging issues and difficulties with device pairing.
This summary was generated by AI based on customer reviews.
Solid build
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good Needs more Bass and sound settings and when you set it to never go off it will go off if nothing is connected to it and have to manually power back on
No, I would not recommend this to a friendJbl speaker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a nice look to it but when it’s hooked to your phone calls can still come Thur which interprets the music.
I would recommend this to a friend- Pros mentioned:Sound quality
Randomly shuts off.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My speaker, after a year of ownership, has begun randomly turning off. Sometimes I have to turn it on 3 times in a row before it actually stays on and lets me use it. I use it for conference calls at work , so I turn it on and off a lot and it's clearly not built for that. I honestly expect higher quality from Bose. The sound quality is really good but it's a bit annoying to use if it just randomly shuts off on you.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Your SoundLink Flex speaker will power off after 20 minutes of inactivity. You can adjust this setting in the Bose Connect app, however, if it keep turning itself off, please try to reset it, following these steps: https://bose.life/4ew58pl
If you have any questions, don't hesitate to contact us: https://global.bose.com/en_us/index.html
Best regards,
Lau - Bose Customer Support
MacOS App?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everthing about this appliance is great. Except, there is no app for Mac OS.
I would recommend this to a friendBT speaker review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable speaker. We use it all the time, the only complaint is I wish the battery lasted a little longer. It is still a great product.
I would recommend this to a friendWheres the bass!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this speaker to take out on golf course.itvwas perfect for the golf cart .the bass could get a lil upgrade but it will do.
I would recommend this to a friend- Cons mentioned:Charging
Defective speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I played the speaker out of the box for about 20 minutes. Then put it on charge for 2 hours. One minute of play time and it said that I needed to charge again. I charged it for 3 more hours and it would not turn back on. I’ve had Bose speakers before and this is the first time a speaker would not charge and hold it for only 20 minutes. It’s going back!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jeff, If you are not getting the full 12 hours from a full charge. Please check out our troubleshooting suggestions on our product support website found here: bose.life/44SsIap. Should you need any further assistance, please contact our technical support team who will happily assist you further: bose.life/3rykPZR.
Liam - Bose Customer support
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale. Great speaker for the sale price. Bought for college kids dorm.
I would recommend this to a friendSpeaker
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad I bought it, he loved it, I would buy it all over again
I would recommend this to a friendSound flex
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and Sounds real good , could do a little better on battery
I would recommend this to a friendLoses connection frequently
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad si far. Gets disconnected by itself, when not in use in few mins. Then pressing power doesn't do anything, n have to go bluetooth button again.
I would recommend this to a friendDOES NOT STAY CHARGED!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great when it's fully charge. But that's where the 3 stars comes in. The battery does not stay charged for more than 30 minutes. Would have returned it; however, my daughter did not tell me about this problem until the after the 30 days were up.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm happy to hear you like the sound of your SoundLink Flex speaker, Cynthia, but sorry to hear of the battery issue! The speaker should remain charged for 12 hours at typical listening volume; since you're not getting this, make sure the battery has been fully charged and the unit is off when not in use. If further help is needed, please contact our support team. Regards, Fiona M. - Bose Customer Support
Disappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a Bose speaker it is not as loud and I thought it should be.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great portable sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can't go wrong with Bose. I was blown away about the clarity of depth of the sound coming out of this cute little speaker, plus the red is a great color.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose sound quality is top notch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was for my mother-in-law who needed a speaker that had nice sound from her iPhone she was extremely happy with introducing with Bose compared to her LG
I would recommend this to a friend amazing sound but low battery capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality. The only problem is battery capacity and the need to charge frequently
I would recommend this to a friend- Pros mentioned:Sound quality
Outdated Bluetooth Version
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker sounds great, as expected from Bose. However, if your device has Bluetooth version 5.0 and later, the speaker will fail to connect. It is unfortunate that Bose lags behind this basic connectivity technology.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear about the trouble you're experiencing with Bluetooth connectivity. Our goal is to ensure that our products work seamlessly with a wide range of devices. In the meantime, if you need any assistance or have any questions, please reach out to our customer support team.
Kind Regards,
Eric V. - Bose Customer Support
Good quality but could be louder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bass wasn’t as good as I expected but for the price its not too bad.
I would recommend this to a friend
Loud
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It works great i like it should buy for fun times yay
I would recommend this to a friend- Pros mentioned:Bass
Ehh not loud enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud enough. Bass is good tho. My friends tiny little JBL speaker is much louder
No, I would not recommend this to a friend