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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 5540 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the SoundLink Flex Portable Bluetooth Speaker's exceptional sound quality, portability, and battery life, making it ideal for on-the-go use. Its size, impressive bass, and volume are also appreciated, along with its waterproof design and reliable Bluetooth connectivity. While the price may be a concern for some, and a few users have reported issues with charging and pairing, the overall positive feedback emphasizes its strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 5,540 reviews
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Compact size but quality build

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bose Bluetooth speaker is excellent in Bass and Treble sounds qualities. I enjoy the seamless Bluetooth connection.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Good little speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact. Sounds very good, but not great. But its better sounding than most little speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Flex portable speaker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best sounding portable bluetooth speaker so far from Bose. I have owned just about all of the Bose products throughout the years and never been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small speaker, big sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always liked how bose products sound, and this is no exception. Try to find it on sale or open box if possible vut otherwise great speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 3 out of 5 stars

    Meh...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a speaker that I could use at the gym. Loud, durable and have a great battery. I bump this speaker...there's no way this lasts 12 hours. I went from 100% to 90% in three minutes. If you're in the market for a speaker that will last when turned up...it's not this one

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thanks for leaving your thoughts on the SoundLink Flex.

      You should achieve around 12 hours of playback at an average listening volume. This will reduce at much louder volumes as it requires more power-use for output. The speaker can be used while charging, and charging takes roughly around 4 hours.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for my shower concerts!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, just wish I could change the song with the buttons on the device, sometimes I need to skip!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Soundlink Mobile

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker just works. Plus I can take it to the pool and not have to worry about it getting wet, which I did and it did. Made some great memories this summer with this speaker! I wish it would get just a little bit loader.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Best product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound Good build Excellent base Overall value for money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this speaker for a family friend’s housewarming. Very powerful speaker and she loves it. Beautiful color, rich sound. Would definitely recommend this speaker!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Wife Happy Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and she loves it. She plays it in the kitchen when she’s cooking and I hear it in the bathroom when she is in the shower.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boss

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear my music wonderfully. The sound is very nice and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    a small concert hall

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me a small concert hall. You can enjoy the magnificent sound from a small speaker you didn't expect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Flex rules!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker.i use it at work and also when I go surf fishing.battery lasts minimum of 6 hours at full volume

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over two years later and this product still sounds amazing! Buy it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tiny speaker that packs a punch!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bose's consistency with their audio products is hard to ignore. this tiny speaker is no exception. it's easy to connect, and very loud for how tiny it is! great that it's waterproof too! highly recommend! if only the battery life was a bit better, then I'd give 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio quality — connectivity to my existing Bose Soundbar 700 which was the reason I had to return the product (my oversight, no fault to the product or manufacturer). Beware that if you’re looking to link multiple Bose devices in the home to make sure they all use the same software platform (Bose Music App vs SoundLink).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost a perfect speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is almost perfect. Bose is known for making some of the best speakers on the market and this is no exception. The sound quality is amazing but i have noticed that every once in a while it starts cracking up at full volume, but its not very noticeable unless you are looking for it. The app could be a little bit better with more features but its really not a deal breaker. Over all this is a fantastic speakers for the price

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 1 out of 5 stars

    Extremely disappointed with Best Buy and Bose

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in May of 2023. Great sound although low on treble. Great for portability. Battery problems. 6 months after I bought it, I noticed it wasn't holding a charge. Had to recharge within a few hours, also, wouldn't charge past 30%. Contacted Best Buy they said they do not handle warranty issues, I had to contact Bose directly. That upset me. I am putoff by any business that does not stand behind what they sell. I went to Bose Warranty site, 4 weeks ago, filled out online return info. Got message they would send me a new item once they receive the old one. I would be receiving a return code and address by email which in a month's time I have not. Submitted another request, told same info and yet nothing received. Done with Best Buy and Bose

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Randy,

      I am sorry to hear about the issues you have experienced with your SoundLink Flex speaker.

      If you still need assistance with your speaker, we would love to help, so please contact our support team directly: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    8/10!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Right size. Great battery life. Wish it had aux plug in ports.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this speaker for my game room or when i hang out and its one of the best, the sound quality is really good and clear. really easy and fast to connect through Bluetooth

    I would recommend this to a friend