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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 5516 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the SoundLink Flex's sound quality, portability, and battery life, with many praising its surprisingly powerful bass for its small size. They also appreciate its waterproof design and ease of Bluetooth connectivity. However, some customers have reported challenges with charging and pairing the speaker with other devices. Overall, the positive feedback significantly outweighs the negative experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 5,516 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Summer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it works good. We left it out in the rain and it didn’t even get ruined a little hard with connecting to my iPhone at times but otherwise in that a good product for sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High end quality sounds just like a full size system. The sound is perfect and fills a small to mid size room perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of speakers Bose never lets you down a must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Make sure the charger is in the box!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a very good speaker , however the quality of service at Best Buy for the last year is making me stay away for what it used to be my favorite store . My speak never had a charger so y get a better deal at Amazon .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little speaker..better in twos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my first Soundlink Flex about 2 months ago and loved the sound. Saw a review about using a second for stereo and it got even better. The only negative so far is that it is sometimes a little flakey about setting up the two speakers as a stereo pair.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Bose Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Bose Speaker. Very loud, waterproof, good bass, and such a beautiful color to match the aesthetic of my home! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it i own 2 of them. You can cink them together .just the best sound little speaker

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 1 out of 5 stars

    Extremely disappointed with Best Buy and Bose

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in May of 2023. Great sound although low on treble. Great for portability. Battery problems. 6 months after I bought it, I noticed it wasn't holding a charge. Had to recharge within a few hours, also, wouldn't charge past 30%. Contacted Best Buy they said they do not handle warranty issues, I had to contact Bose directly. That upset me. I am putoff by any business that does not stand behind what they sell. I went to Bose Warranty site, 4 weeks ago, filled out online return info. Got message they would send me a new item once they receive the old one. I would be receiving a return code and address by email which in a month's time I have not. Submitted another request, told same info and yet nothing received. Done with Best Buy and Bose

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Randy,

      I am sorry to hear about the issues you have experienced with your SoundLink Flex speaker.

      If you still need assistance with your speaker, we would love to help, so please contact our support team directly: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best small portable speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The detail with no distortion is unmatched by any speaker I have heard at this size. It gives a magnificent listen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a loyal Bose buyer! These little ones have tremendous sound quality! Well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tiny but loud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound but seems like it stains easily the materials so it’s going back

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    You can do better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a bluetooth, portable speaker that is easy to use and has average sound (you know the rules, when it's only highs and lows, its a Bose), this may be a good pick for you. However...if you want those things and great sound quality, you may want to listen to the Marshall Emberton II before you make this purchase. I perform a sound quality test between Bose, Sonos Rome and Marshall Emberton II. Bose was easy to use, but the sound quality was average at best. Sonos was frustrating as heck. You have to join it to your Sonos eco system and when you are able to use just bluetooth, you lose functionality...and the sound is not worth the price and not much better than the Bose. The Marshall was ready to go right out of the box and the sound quality blew me away no matter what genre of music I threw at it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Speaker !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Bose speakers I’ve ever had! Sound quality is amazing. Highly recommend to anyone looking for a portable speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All In One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my little Bose portable speaker. The sound is amazing and it's so worth the price. It does the job I needed to do and my small little Zen Room. Meditation Hour is so much better!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound! It’s good for indoor use or outdoor use! Quality sound!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 4 out of 5 stars

    Big fat bass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker with big sound and extra durable so I don’t have anything bad to say about it. I’m very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. Great product, and very portable. I find it usefull for camping and going to the beach. Battery life is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this every day since I bought it. I’m really happy with this purchase sounds great at low volumes I’m hardly blasting my music. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 3 out of 5 stars

    Meh...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a speaker that I could use at the gym. Loud, durable and have a great battery. I bump this speaker...there's no way this lasts 12 hours. I went from 100% to 90% in three minutes. If you're in the market for a speaker that will last when turned up...it's not this one

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thanks for leaving your thoughts on the SoundLink Flex.

      You should achieve around 12 hours of playback at an average listening volume. This will reduce at much louder volumes as it requires more power-use for output. The speaker can be used while charging, and charging takes roughly around 4 hours.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great outdoor item

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear sound from such a small item, I am very happy now we can listen great music in our picnics

    I would recommend this to a friend