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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 5538 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the SoundLink Flex Portable Bluetooth Speaker's exceptional sound quality, portability, and battery life, making it ideal for on-the-go use. Its size, impressive bass, and volume are also appreciated, along with its waterproof design and reliable Bluetooth connectivity. While the price may be a concern for some, and a few users have reported issues with charging and pairing, the overall positive feedback emphasizes its strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 5,538 reviews
  • Rated 5 out of 5 stars

    Very Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good experience, the gentleman that helped was very knowledgeable and extremely great at what he was doing. I feel so bad I can not remember his name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good little Bluetooth speaker. Has good bass response and clarity. This was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was very helpful and knowledgeable about the product. Very courteous and respectful… even suggested several ideas..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker for the price. The base could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best small portable speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable sound but missing equalizer. Also wish it had a mini plug

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the size of this speaker! Cant expect anything different from Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fantastic sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound good looking speaker detailed sound very well sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wife Loves it for Work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the display in the store to listen to the different speakers and like the design and sound of this one the best for my budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish they were change how long the battery last

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new speaker. The only downfall is the battery is not last as long as I expected when it’s fully charged.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Bluetooth Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice sound, although we found it can sound tinny when placed on an uneven surface, but otherwise, a fantastic speaker!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds amazing but stopped working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, clear audio and deep bass but not overpowering. Well balanced but not the loudest. The only issue i had was it just randomly stopped working. Power would cut out unless plugged in and audio cut in and out while plugged in.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We're happy to hear that you enjoyed the sound quality and balance of our product. However, we're deeply sorry to learn about the issues you encountered with it suddenly stopping and experiencing power and audio disruptions. This is certainly not the experience we want our customers to have. In order to solve this issue via troubleshooting, we recommend trying the steps available here: https://bose.life/3PCbskX. In case this does not solve the issue, please reach out to our support team for further assistance.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Good speaker for bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bluetooth so far but when i compared to beats pill at max volume pill is much more louder than bose but it’s ok

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds On The Go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, Bose always gives you what you expect in sound quality. That’s why I keep coming back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose speaker purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds and works great for the purpose. Customer service was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    No More Bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great base but high voices or cymbals sound like a bunch of static or white noise. Returned first one as I thought it must be defective. Second one is as bad or worse so it's going back too. Expected more from the Bose name. Will try a different brand.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Terry,

      Thanks for leaving feedback about your SoundLink Flex. I'm sorry to hear you had issues with white noise/static. That certainly isn't normal behavior of the product. In instances where you experience poor sound quality, there are a few things you can try. This page outlines troubleshooting options that may help: https://bose.life/48DfPny.

      Remember, you also get lifetime free technical support, so do not hesitate to reach out to us if you need assistance. https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    If you like Bose, add this to your collection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my wife and she absolutely loves it and uses it daily. Sounds good for its size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Sound Link flex portable blue tooth speaker with water proof design; produces booming sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good speaker if you don’t want a lot of bass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good speaker for the price. This issue is when you have songs with more bass, when it’s turned up it gets softer when the “bass drops” it is like there is not enough power to make the woofers work. The highs and mids sound amazing and can go pretty loud for such a small speaker. Now maybe I just have a bad unit and that’s why I am having issues.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Bret,

      It's great that you're enjoying your overall experience with the speaker. I'm sorry that you may be facing an issue with the bass response. We do have some helpful tips to resolve this issue here - https://bose.life/3UsR3zK.

      If the problem remains, please do not hesitate to contact our customer support for further assistance - https://www.bose.com/en_us/contact_us.html.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Townhome bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little gadget to have for my townhome! The sound is just right!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bluetooth powerful speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable Bluetooth speaker by Bose. Nice sound and connected easily. Only drawback there is no carrying case for it yet.

    I would recommend this to a friend