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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 5538 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the SoundLink Flex Portable Bluetooth Speaker's exceptional sound quality, portability, and battery life, making it ideal for on-the-go use. Its size, impressive bass, and volume are also appreciated, along with its waterproof design and reliable Bluetooth connectivity. While the price may be a concern for some, and a few users have reported issues with charging and pairing, the overall positive feedback emphasizes its strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 5,538 reviews
  • Rated 4 out of 5 stars

    BOSE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great speaker, the battery life could be improved in order to reach a higher level of satisfaction

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present for my wife. We were having issues with our beats pill speaker that was about 7 years old so I finally got my first Bose speaker and it’s awesome. We love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a Bose speaker it is not as loud and I thought it should be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful! It does exactly what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth speaker?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic speaker..................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and customer service. Definitely shop there ag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best little speaker ever bought I do highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I use it often and I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I think i got a lemon but the sound is amazing im

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing but its making other noises and the volume is in and out

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      I'm happy to see that you love the amazin sound of the speaker. For the audio cutting in and out, please try the steps here https://bose.life/3oNPAZL on our website.
      We'd also love it if you could reach out https://bose.life/contact if you need further support with the speaker.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Randomly shuts off.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My speaker, after a year of ownership, has begun randomly turning off. Sometimes I have to turn it on 3 times in a row before it actually stays on and lets me use it. I use it for conference calls at work , so I turn it on and off a lot and it's clearly not built for that. I honestly expect higher quality from Bose. The sound quality is really good but it's a bit annoying to use if it just randomly shuts off on you.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Your SoundLink Flex speaker will power off after 20 minutes of inactivity. You can adjust this setting in the Bose Connect app, however, if it keep turning itself off, please try to reset it, following these steps: https://bose.life/4ew58pl

      If you have any questions, don't hesitate to contact us: https://global.bose.com/en_us/index.html

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    No More Aux inputs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but they got rid of the auxiliary input (despite the salesperson telling me it was there... you can't see if it's available the way it's displayed with the security attachments. I returned it, very easy to do. The versatility really drops without any auxiliary inputs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Super loud with great bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this, the only issue we have is the battery seems to drain faster than indicated.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound , terrific performance when you pair two of them in stereo mode it will blow you away, I no longer use my stereo system, now it's all Bose a pair of Soundlinks!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Small and compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small compact perfect for golfing easy to connect but pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice detailed voice but volume not very high ...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound isn't amazing but worth the money. Gets the job done by the pool and or the golf cart.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacOS App?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everthing about this appliance is great. Except, there is no app for Mac OS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BOSE Flex

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App sometimes has trouble connecting with BOSE speaker. Have to open app first before connecting over bluethooth in order for app to recognize speaker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jbl speaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a nice look to it but when it’s hooked to your phone calls can still come Thur which interprets the music.

    I would recommend this to a friend