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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 5538 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the SoundLink Flex Portable Bluetooth Speaker's exceptional sound quality, portability, and battery life, making it ideal for on-the-go use. Its size, impressive bass, and volume are also appreciated, along with its waterproof design and reliable Bluetooth connectivity. While the price may be a concern for some, and a few users have reported issues with charging and pairing, the overall positive feedback emphasizes its strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,538 reviews
  • Rated 4 out of 5 stars

    Speaker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought it, he loved it, I would buy it all over again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound flex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and Sounds real good , could do a little better on battery

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Defective speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played the speaker out of the box for about 20 minutes. Then put it on charge for 2 hours. One minute of play time and it said that I needed to charge again. I charged it for 3 more hours and it would not turn back on. I’ve had Bose speakers before and this is the first time a speaker would not charge and hold it for only 20 minutes. It’s going back!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jeff, If you are not getting the full 12 hours from a full charge. Please check out our troubleshooting suggestions on our product support website found here: bose.life/44SsIap. Should you need any further assistance, please contact our technical support team who will happily assist you further: bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 4 out of 5 stars

    Solid build

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good Needs more Bass and sound settings and when you set it to never go off it will go off if nothing is connected to it and have to manually power back on

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale. Great speaker for the sale price. Bought for college kids dorm.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DOES NOT STAY CHARGED!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great when it's fully charge. But that's where the 3 stars comes in. The battery does not stay charged for more than 30 minutes. Would have returned it; however, my daughter did not tell me about this problem until the after the 30 days were up.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you like the sound of your SoundLink Flex speaker, Cynthia, but sorry to hear of the battery issue! The speaker should remain charged for 12 hours at typical listening volume; since you're not getting this, make sure the battery has been fully charged and the unit is off when not in use. If further help is needed, please contact our support team. Regards, Fiona M. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Wheres the bass!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this speaker to take out on golf course.itvwas perfect for the golf cart .the bass could get a lil upgrade but it will do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BT speaker review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable speaker. We use it all the time, the only complaint is I wish the battery lasted a little longer. It is still a great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loses connection frequently

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad si far. Gets disconnected by itself, when not in use in few mins. Then pressing power doesn't do anything, n have to go bluetooth button again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    amazing sound but low battery capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality. The only problem is battery capacity and the need to charge frequently

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Outdated Bluetooth Version

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker sounds great, as expected from Bose. However, if your device has Bluetooth version 5.0 and later, the speaker will fail to connect. It is unfortunate that Bose lags behind this basic connectivity technology.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We're sorry to hear about the trouble you're experiencing with Bluetooth connectivity. Our goal is to ensure that our products work seamlessly with a wide range of devices. In the meantime, if you need any assistance or have any questions, please reach out to our customer support team.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great portable sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with Bose. I was blown away about the clarity of depth of the sound coming out of this cute little speaker, plus the red is a great color.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose sound quality is top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for my mother-in-law who needed a speaker that had nice sound from her iPhone she was extremely happy with introducing with Bose compared to her LG

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality but could be louder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass wasn’t as good as I expected but for the price its not too bad.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Loud

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It works great i like it should buy for fun times yay

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great seaker just wish it had more base but overall happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Ehh not loud enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough. Bass is good tho. My friends tiny little JBL speaker is much louder

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it I bought 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker I bough 2 of them for the back of my room so I could have surround sound I just put a shelf up under each and they sound grate

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best speaker under $200!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is way better than Jbl charge 5 under $200. Been using Jbl charge 3 since quite a few years and it was almost time that I switched to this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Use for cellphone audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the volume was just a bit stronger, I would give a 5. I like it and glad I bought it.

    I would recommend this to a friend