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Customer reviews

Rating 4.8 out of 5 stars with 5538 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the SoundLink Flex Portable Bluetooth Speaker's exceptional sound quality, portability, and battery life, making it ideal for on-the-go use. Its size, impressive bass, and volume are also appreciated, along with its waterproof design and reliable Bluetooth connectivity. While the price may be a concern for some, and a few users have reported issues with charging and pairing, the overall positive feedback emphasizes its strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 5,538 reviews
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best purchase, no doubt. it works perfectly!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sounding speaker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker! Small in size but great sound, sounds like a concert in your home. I bought one for me and one for a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Mid-range speaker that checks all the boxes

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have about a dozen small, portable bluetooth speakers that I've acquired over the years. My most recent addition, the Marshall Emberton, displaced my (at the time) favorite speaker, the Bose SoundLink Mini II. The Mini II is one of my oldest bluetooth speakers, and not many speakers have been able to stand up to it in terms of design or overall performance. The SoundLink Flex from Bose is another in the SoundLink product line, sitting near the bottom in terms of price. Its design is reminiscent of modern portable speakers, with a slightly rugged look and completely black in color. The buttons atop the speaker have the same layout as the other speakers in the SoundLink series, including power, volume, play/pause and a dedicated bluetooth pairing button. A strap on one side allows for additional carrying options (for instance, hanging from a backpack on a hike). The Flex is also waterproof and dustproof, so it's pool and beach safe. If dropped in water it floats; it's ruggedness is one of the big upsells versus the Mini II. Sound performance is right in line with many other Bose products. Highs and mids come across clear and undistorted at all volume levels. Due to its size bass performance is going to be limited, but Bose does an acceptable job making the most of the space; the speaker certainly "sounds" bassier than its size suggests it should. Battery life was good--far better than my Mini II. Bose says you should get 12 hours of playback, although your mileage will vary based on volume. During testing, I didn't charge it...the charge it came with out of the box was sufficient and lasted intermittent use over the course of several days. The Bose Connect app is basic at best, allowing for simple device management, the ability to connect multiple SoundLink speakers and display the audio currently being played. It does not offer any sort of EQ settings. So while the sound is good, if you don't like the out-of-box tuning of the Flex, it will take a third-party app to adjust the curve. I don't have a lot of bad things to say about the Flex. The front and rear grills are powder-coated steel, but the rubberized matieral on the back readily shows dirt and grease. This may be a trade-off for the rugged design. Additionally, it feels somewhat unstable when sitting on a table; this is not something that Bose wants you to worry about, thanks to Position IQ technology that adjusts playback based on its orientation. I really think the price is right, at least for what you're getting. Yes, you're paying to some degree for the name--but a good-performing, durable, rugged speaker for $140 is a no-brainer for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic sound for such a small speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little pricey for a bluetooth speaker, but the sound quality can't be beat. The carmine red color looks pretty slick too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dead after less than two years, short warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great, but just recently died. Still turns on (LEDs illuminate, buttons function normally) but no audio whatsoever, not even like the usual robot voice when you turn it on to tell you battery remaining. Just before this happened I was playing music at a low volume inside my home and heard a pop. I thought something fell off a shelf in the other room initially. Bose support says $80 to repair :( I've had it for less than two years. I feel like warranty should last long than one year. Especially for a name brand Bose product, which is the entire reason I went with Bose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a townhome and can hear the sound and quality throughout my whole home! Love it!! And the crimson color is gorgeous!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    “BOSE” can’t beat it !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for such a handy speaker. It connects to all my devices quickly and cleanly. Definitely worth purchasing.”

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is always the best product, except their poor customer service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose misses the mark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've grown to love Bose products, however this does not compete with similar sets. Claims that a full charge can last up to 12 hours of listening. So far the most I've been able to get is 2+ at a moderate volume. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jeffrey, I am glad to hear that you have been a long-time fan of our products. The soundlink flex will provide 12 hours at typical listening volume. Use of the speaker at higher volumes will reduce its playback time.

      The charge time to a full battery will be 4 hours, if you are still not getting the full battery life span, please view our best troubleshooting suggestions on our product support page here: https://bose.life/3uzKSlf. Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nit a bad speaker, but expected better quality. Doesn't get as loud as I thought it would. And the higher the volume gets, the worse the sound quality gets

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Alyssa, glad to see that you are enjoying the SoundLink Flex. If you are noticing poor audio quality, we do have many troubleshooting suggestions that can help. You can view these here: https://bose.life/3Y7tRJV. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as Christmas gift and they absolutely loved it. Easy to set up and great aound quality! Highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Does No Live Up to the Bose Name

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply awful! Will not charge past 20% Bose app is just another confusing detail to deal with. Sound is mediocre compared to others in it’s price class. Obviously this particular Bose product is a complete letdown for those who own vintage Bose speakers. Will be returning.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Robert.
      Thank you for your feedback. Sorry to hear that you are having a charging issue with the speaker. Please follow the simple steps here to address the issue. https://bose.life/424EoWp. With the sound, different media types might produce different quality sound. For example, Podcasts, music stored locally on your phone, MP3s, streaming music services (Spotify, Pandora), videos on your device or stored in the cloud, etc. can all vary in quality. Try different media to determine if the issue is specific to certain media. If you require further assistance, please contact us here. https://bose.life/3BgUIIU. We would love to help.
      Marvin - Bose Customer Support" bose

  • Rated 4 out of 5 stars

    Bose is my favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great , my only issus is that only plays for like 3 hours after been charged 100%

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Another Great Speaker from Bose

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that when it comes to speakers, Bose is definitely on the top. They make some of the best sounding and high quality speakers on the market. I personally own a few of them and the SoundLink Flex is just another great speaker from Bose. I will start off talking about the sound quality since it is a speaker. The speaker is a midsize speaker. It is not the smallest but also not the largest on the market. However, that does not stop it from packing a large sound. This speaker gets extremely loud but also does not sacrifice quality. Even with it on the highest volume the sound still sounds extremely crisp. It does an amazing job of balancing the base, treble and overall sound. I prefer the sound of Bose speakers over anything else. Next we will talk about the design of the speaker. As previously mentioned, this is not the smallest speaker. Although it is decently portable it is pretty hefty. You could put it in a backpack however if you are worried about weight I would definitely think twice. Part of the reason it is heavy is because it is made out of a high quality metal and silicone material which is a fair trade off. These materials make this speaker feel extremely high quality but also offer great durability which means you do not have to worry about beating it up. The speaker has two position it can either be laid on its back or standing straight up. It uses USB-C to charge which I was glad to see since that is becoming the new standard. It also has a loop on the end which you can throw a carabiner through and hook it to a bag or a molly strap system. This speaker is waterproof which allows you to take it just about anywhere such as to the pool or the beach. The battery life is more than enough in my opinion. I think it is rated at 12 hours and it seemed to last this long or longer in my testing. When you turn on the speaker it tells you how much battery percentage is left which I believe is convenient so you know if you need to charge it before use or not. There is also the Bose connect app which you can connect the speaker and there are more setting you are able to adjust within the app. This has become one of my new favorite Bluetooth speakers it is a good size, sounds amazing, and its decently portable. I would highly recommend this speaker to anyone who is looking at a mid size Bluetooth speaker that has superior sound quality, premium build quality, and durability/waterproof.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great souund

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own serveral Bose speakers. Always please with there product. This speaker is excellant as well. Love the clore Carmine Red.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great portable speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wouldnt be great as a surround speaker but its perfect for its design.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bose Connect app just doesn't work very well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with one Bose Speaker. Connecting two or more together was a no go. Bought three to connect for a party and had to take two of them back because the Bose Connect app is horrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Robin's review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Never had a bluetooth speaker before. Works great for us. Super glad we purchased it. Sounds great also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheated in the sun fast, but overall great quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Clean music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful little speaker clean music.charge don't stay to long

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey, glad you love the output of the SoundLink Flex! If you're experiencing charging issues, please try the troubleshooting at https://bose.life/3a88raf to fix this. Sam - Bose Customer Support bose