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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 5516 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the SoundLink Flex's sound quality, portability, and battery life, with many praising its surprisingly powerful bass for its small size. They also appreciate its waterproof design and ease of Bluetooth connectivity. However, some customers have reported challenges with charging and pairing the speaker with other devices. Overall, the positive feedback significantly outweighs the negative experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 5,516 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great for vacation at the beach and by the pool. Great sound and easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Compact size but quality build

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bose Bluetooth speaker is excellent in Bass and Treble sounds qualities. I enjoy the seamless Bluetooth connection.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 3 out of 5 stars

    Tldr: not bad just personally didn't like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was unfit for me personally. I didn't like that whenever you tried to strap the speaker to your side and when you would move; the speaker would always sway in and out blocking the noise. The sound was perfect and bass was fantastic. It's just that I thought it would be smaller. The speaker isn't bad I just didn't like it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent, buying another one soon!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers work great! Purchased two speakers and set them up for "party mode" and they work great! Sound is clear and crisp at the highest volume. Even considering buying a third speaker for wider coverage area.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOSE has done it again.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Bose Soundlink Flex portable bluetooth speaker for a Christmas Gift. I must say, this thing is amazing. I downloaded the BOSE app, connected it in a few minutes and was playing my favorite tunes in no time. I use this while working out as it gives me that gym atmosphere sound. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 3 out of 5 stars

    Battery life limited

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is no were close to 12 hours. At full volume, after 3 hours the battery is at 50 percent. The sound is very clear. Not very loud, but it’s loud enough for a small speaker. Very easy to take everywhere.the best thing about this speaker is the clear sound.the new Sony SRSXG500 is bigger with great sound it a little heavy.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Omar,

      I'm glad you enjoy the portability and clear sound from the speaker. The battery life of the speaker is up to 12 hours, which can vary depending on volume and what is being played. If you feel you're getting dramatically less than that, please follow the guide here https://bose.life/45v3P6g or contact us https://bose.life/contact for further support.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought each of my daughters one for Christmas because they kept taking mine. This is the best little speaker! Great sound and sits upright with no problem!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Thank you Bose!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery and decent sound. Lightweight and clear sounding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loved it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was another gift for my friend and I seen her using for her yoga class

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portable speaker is very convenient, good for indoor and outdoor.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great little speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this compact wireless speaker! It’s perfect for casual listening in the house & for sitting close by outside to drown out routine neighbor chatter. If you desire a more robust volume you’ll need something else.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker sound works great would recommend buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pocket of speaker power that will bring unlimited entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sounds good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this speaker has a very nice sound, it's loud enough to enjoy for day to operations

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is dry and soft at the same time. I love it! for the size, I think the sound is way better than the competion in the same category. I greatly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    a small concert hall

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me a small concert hall. You can enjoy the magnificent sound from a small speaker you didn't expect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just 1 word......AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good system for listening to music, its sound is too good, I bought 2 of the same brand

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another Great Bose product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and ease of use… I have owned other brands of portable speakers and nothing compare to the quality of Bose… we connect it to our Apple TV for great sound… great speaker!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not up to snuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I am and have been a loyal customer to Bose for as long as I could remember. I also must say that unfortunately was not blown away by this purchase. the sound quality is fantastic as usual but the volume leaves alot to be desired. I was unimpressed by the lack of volume. I would have exchanged this speaker and was willing to upgrade me purchase but Best Buy said it was past the 15 day return policy. I am very disappointment because I was under the impression It was a 30 day exchange policy and the speaker was a gift not given until a week before the deadline. So unfortunately I am displeased with this purchase and will not purchase from Best Buy again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Carol,

      Thank you for writing this review about the SoundLink Flex speaker. I am glad to hear that you love the sound quality but sorry you are having volume issue sometimes.
      If you need assistance, please don't hesitate to contact our support team. We would love to help: https://bose.life/contact Best regards, Lau - Customer Support bose

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Flex rules!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker.i use it at work and also when I go surf fishing.battery lasts minimum of 6 hours at full volume

    I would recommend this to a friend