Customer Ratings & Reviews
- Model:
- 865983-0500
- |
- SKU:
- 11066823
Customer reviews
Rating 4.8 out of 5 stars with 5534 reviews
(5,534 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Range4.8
Rating 4.8 out of 5 stars
Rated 1 out of 5 stars
Didn't Like
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much Bass and no equalizer to control it. Design makes it fall over easy.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Stone Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jerry,
Thanks for your feedback, whilst equalization is not adjustable on your product. You can try adjusting equalization on the connected device, if available. Try adjusting in small increments and check if the audio sounds better or worse to you. You can also relocate the system to decrease bass. Moving the system away from a wall or corner, or placing the system on or near soft surfaces, decreases bass response. The system's tone characteristics change depending on location and environment.
Tegan - Bose Customer Support
Rated 1 out of 5 stars
Battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is no good we can get one with a shipper price with a better battery life I really disappointed
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Santiago,
In a typical usage, the SoundLink Flex battery lasts up to 12 hours. If you feel you're not getting that, please check the speaker FAQs https://bose.life/3pixNK8 for help. Or reach out to us https://bose.life/38DNELy for support.
Nic - Bose Customer Support
Rated 1 out of 5 stars
Low sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was not to loud as I was expecting. Other Bose (smaller) devices has very good “loud” sound
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Sorry to hear that you are not happy with the volume of the speaker. Please follow the simple steps here to address the issue. https://bose.life/3Ml0YWa. If you require further assistance, please contact us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Rated 1 out of 5 stars
Failed to charge after 2 weeks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed to charge after 2 weeks. Don’t recommend. Best Buy won’t accept the faulty product back. Super disappointed.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Stone Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for your post. Sorry to hear about the speaker failing to charge. Please follow the steps on this page to address the issue. https://bose.life/3xQeNVi. If you require further assistance and the issue persisted, please contact us here. https://bose.life/3mJ5y2R. We will be glad to help you more.
Marvin - Bose Customer Support
- Pros mentioned:Battery life, Portability, Sound quality
Rated 5 out of 5 stars
Best speaker in its class
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first speaker in this price range and I cannot be happier. The bass and treble mixes perfectly and does not wash one sound of the spectrum out. It can play quiet, and also very loud. The ease of connection a device is very quick, and all the buttons are very easy to use press. I use this in the shower and it has seen its fair share of water and it has no problems with water. It comes with a nice carrying case that stores the speaker safely with its cables. And lastly, the USB-C is great because it charges this speaker in just an hour or so and the battery lasts a very long time. If you are looking for a speaker that's not break the bank, get this one. And if you were looking for a cheap speaker, this one is very worth the extra money.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
I would recommend this to a friend Rated 3 out of 5 stars
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it do much i bought 2 but…. They have issues connecting with eachother and wont with speakers of another brand
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - White Smoke
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, if you are experiencing Bluetooth connection issues, be sure to check out our recommended troubleshooting steps here: https://bose.life/3GkLbTX. Should you need further assistance, please contact our technical support team who will be happy to help: https://bose.life/3GmLg9G.
Liam - Bose Customer support
Rated 1 out of 5 stars
Not what i expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 hrs battery life in backyard at full decent volume .
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Carmine Red
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Petra,
The speaker has up to 12 hours when listening to music at typical listening volumes, if you feel you're not getting that try the steps here https://bose.life/45v3P6g for help. You can also contact us https://bose.life/contact as we'd love to help.
Nic - Bose Customer Support
Rated 1 out of 5 stars
Disconnect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The blutooth always disconnect with no reason but overall is good
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
I would recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for posting. It is good to hear that you like the speaker. With regards to the Bluetooth disconnecting, please try these simple steps. https://bose.life/46sCcKA. If you need further assistance, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
- Marvin
- Pros mentioned:Portability, Sound quality
Rated 5 out of 5 stars
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this small, portable BOSE! The sound is amazing, it was a breeze to pair with my phone and the price was just right. I purchased this as a pick-up at Best Buy and, as always for me, it was seamless! I was in and out of the store in five minutes. Great customer service!
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Carmine Red
I would recommend this to a friend Rated 1 out of 5 stars
No help from company
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnect can’t even return music keeps on getting distorted
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi IshanK, I am sorry to hear you have had issues with the SoundLink Flex having distorted audio.
Moving the system away from a wall or corner, or placing the system on or near soft surfaces will help decrease the bass response. The system's tone characteristics change depending on location and environment.
If you run into any issues or have anything we can assist you with please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Large sound for a small speaker!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought many small bluetooth speakers and this one sounds the best by far. It also looks good, I have them in 3 colors. Light blue, red and black. They make great gifts! I have accessorized them with carabiner clips and silicone covers with crossbody carrying shoulder straps so I can comfortably wear and listen at the same time. I use it to watch my shows and stream my music on my tablet or phone while getting ready to go out, while walking and gardening. It keeps my energy bill down without the tv on alot. I use them with the Bose App which helps control the devices and keeps them organized while in use. To boost another Bose product I use their app for my Bose sunglasses also which have great sound.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
I would recommend this to a friend Rated 3 out of 5 stars
Not what I expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker is just ok i expected more being that the bose brand is known for high quality sound
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has connection issues trouble with the Bluetooth even through Bose connect app
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
The speaker disconnecting over Bluetooth isn't expected, but we do have some recommendations https://bose.life/3Py3Het to try if it happens.
We'd also love to help you if you would like support https://bose.life/38DNELy with the speaker.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Catch the Best Price, Score the Best Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am proud cheap, budget conscious, pragmatic shopper. I was looking for a Bluetooth speaker despite owning a JBL clip for my bike, JBL Vibe Beam, ear buds, 2 Pathfinder Charger speakers for large parties, Notabrick Kibe, and Jam Classic 2.0. (grandson's speaker). Bottom line: I didn’t NEED an other speaker, yet there I was cruising the bluetooth speakers at the electronics store “killing time”. I had heard the Bose Flex Soundlink in the gym and was really impressed with the sound, but not the price. So I started to compare the speakers and gave the sound edge to the Bose, but the comparable speakers were less expensive, if bulkier. Then a mid-Summer sale had them at $50 off and I pulled the trigger. I was so financially disappointed when a big box store had it $70 off a few weeks later. After hearing the first one I couldn’t resist. I bit. This speaker is exceptionally good - I had to have it. I had to hear them in party mode. While it won’t replace the Pathfinders for the big parties, In party mode, they could serve as the stereo speakers for the man cave or home office with room to spare. The sound these speakers generate is powerful, clear, heavy and light. The sound profile changes when the speaker is put in different positions. To my ear, they sound best sitting flat. Yeah there’s no tweaking the sound through equalizer (Hey Bose stop farting around and add an EQ function on the app), but it really isn’t an issue. They are easily the best sounding set of speakers to this frugal ear, with $120 in my pocket! PLEASE NOTE: To pair 2 speakers to each other: Connect one speaker to a source, then On the speaker connected to a source, press the bluetooth and volume up button simultaneously. The speaker will signal it is connecting mode and instruct you how to complete the connection with the other speaker. To complete the connection with the other speaker, on the second speaker, press the volume down and the bluetooth simultaneously until the speaker indicates they are in party mode. To put them in stereo mode, you will need to use the App.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
I would recommend this to a friend Rated 2 out of 5 stars
Bass heavy battery hog
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a battery hog. I am getting about 2 to 3 hours max battery life even at moderate volume. The sound is very bass heavy and muddled mid range. Overall given the sound, battery performance, and brand name i am highly disappointed in the quality of the product.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there, I hope you're enjoying the audio experience of the SoundLink Flex! One full charge should provide hours 12 hours at a typical listening volume. If you feel as if you're not getting this, please try the steps at https://bose.life/3MlIwKh, or reach out to us directly at https://bose.life/38Q1vZs so we can assist you further with this. Sam - Bose Customer Support
Rated 3 out of 5 stars
Sound quality disappointed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected a better sound quality. It’s ok, but not amazing like I thought for the brand name.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Stone Blue
No, I would not recommend this to a friend- Pros mentioned:Portability, Sound quality
Rated 5 out of 5 stars
A real winner, in my book!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did a fair amount of homework before deciding to get this. That was a year and a half ago. I love the sound, the portability, connectivity with my iPhone 13 using the new Bose app, and the battery life, while not as good as others, is still okay with me. My girlfriend heard mine, and now she has one, my adult son heard mine and now he has one. All happy campers, highly recommend this especially when these are on sale for just over $100 USD.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - White Smoke
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Bose sound, outstanding battery
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The form factor of the Bose Flex is unique. I have to believe the flatter, wider speaker allows better sound development than the tried and true cylinder of most portable Bluetooth speakers. When laid flat on a surface, the sound coming from the bottom side is amplified by the surface, has a great bass sub woofer effect, and of course the top side emits deep rich Bose sound. We have several other brands of Bluetooth portables, and the Flex shames them for clarity and pure sound. The Bose app focuses on connectivity instead of gimmicky sound effects and enhancements. No bass boost or house lights are needed here. The speaker just sounds good and clear. I played with some of the EQ settings on my phone too, and none made a good difference. The native sound from the speaker is room-filling and not distorted by increased volume. One thing of note—I do not find this to be a speaker I’d carry on a hike or stroll, despite the “carry strap”. Carrying it room to room, poolside, or on a trip makes sense, but it’s a bit heavy for grabbing and going.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
I would recommend this to a friend Rated 1 out of 5 stars
Wouldn't connect to my laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't connect to my laptop so I returned it the same day & traded for aJBL Charge 5.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Stone Blue
I would recommend this to a friendRated 1 out of 5 stars
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very weak base. Would’ve returned if Best Buy’s policy was better.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Aces,
Sorry that you're dissatisfied with the bass response of your speaker. I'd recommend taking a look at our support guide here to provide you with great tips on increasing the bass of your speaker: https://bose.life/3zndwEG
This will help provide improvements.
Tegan - Bose Customer Support










