Customer Ratings & Reviews
- Model:
- 865983-0500
- SKU:
- 6472670
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Range
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the SoundLink Flex Portable Bluetooth Speaker's exceptional sound quality, portability, and battery life, making it ideal for on-the-go use. Its size, impressive bass, and volume are also appreciated, along with its waterproof design and reliable Bluetooth connectivity. While the price may be a concern for some, and a few users have reported issues with charging and pairing, the overall positive feedback emphasizes its strengths.
This summary was generated by AI based on customer reviews.
Bose
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one worked great for a year, then boom nothing.
I would recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear this! If your SoundLink Flex suddenly stopped working, then the following troubleshooting steps may help: https://support.bose.com/s/display-articles?productId=01t8c00000OydNXAAZ&articleId=ka08c000001c0zrAAA&language=en_US. Our support team will also assist you if the issue persists. Warm regards, Fiona M. - Bose Customer Support
great sound to be on calm . but great for water
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not bad is for confi sound but more speakers sound more loud than this one . but sound good soft
I would recommend this to a friendBase did not please my expectations
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not satisfied with the base. The battery life sucks as well
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, if you are unhappy with the bass levels, I recommend you check out our troubleshooting suggestions that can help improve bass quality: https://bose.life/3IwLStF. If you are not receiving the full 12 hour battery life from a full charge, then please view additional troubleshooting found on our product support website here: https://bose.life/4a9nzhq. Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
- Pros mentioned:Sound quality
Its a Bose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound of course being a Bose speaker. Battery life wasn't as long as I had hoped
I would recommend this to a friend - Pros mentioned:Sound quality
No battery life.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had great sound but battery life was not good at all.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Brad,
It's great to see you enjoy the sound. The battery is rated for up to 12 hours from typical indoor listening volumes. Higher volumes can reduce battery performance.
Reach out to us https://bose.life/3rykPZR for help if you're getting dramatically less than that.
Nic - Bose Customer Support
Bose
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish this speaker would be a lot louder for the price given.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you find the sound not loud enough with the SoundLink Flex speaker.
Did you know that you can add a second speaker to play in Stereo or Party Mode to enhance the sound? Also, thanks to the PositionIQ technology, the speaker will sound differently depending on how you position the speaker.
If you have any questions, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
- Pros mentioned:Sound quality
Junk Engineering. Stay away!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit quit charging after 45 days. Charging port is not engineered to BOSE quality. Been using BOSE for forty years. This sounds fine for the price point, but it is nonetheless JUNK. Vert dissatisfied.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
It is surprising that the speaker is no longer charging. We'd recommend trying the steps here https://bose.life/3Dt6Low to help resolve this. Should that not work, then please reach out to us https://bose.life/38DNELy as we'd love to assist.
Nic - Bose Customer Support
- Pros mentioned:Bass, Battery life, Sound quality
Packs a punch
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over the past few days I've been sing this around my house and the battery is still over 50%. It's tiny, but puts out big sound for such a tiny speaker. It has a lot of bass, and I'm definitely a fan of that. It gets loud, but does get distorted after about 2/3rd's volume. It was easy to setup via the Bose Connect app. Just to test the IP67 rating, I decided to place it under my kitchen faucet for minute. I completely soaked the speaker and it was still working, granted it didn't sound good with all the water on it. After a couple pats to get the excess water off the grille it was back to playing like normal again. This would be perfect for camping or having it around a pool or hot tub. It would also make a great office speaker. You wouldn't have to worry about spilling coffee on it, lol.
I would recommend this to a friend Hubby's work speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't personally use this my husband does , he says it's been fine .
I would recommend this to a friendNice but not great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected more from a Bose product. Sounded muffled.
No, I would not recommend this to a friendVery disappointed. Poor sound. Weak speaker.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty disappointed with this speaker. I expected better from a brand like Bose. The connection to devices was nothing short of a pain. The sound is ok but not great. Other users said that the bass was good. No. My super old sonos speaker is way better than this. I might never buy this brand again.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, if you are experiencing issues with connecting your speaker to a device. I recommend that you check out some of our recommended troubleshooting steps for Bluetooth connections here: https://bose.life/3T6KWQO.
In regard to sound quality, you can adjust bass or treble settings from your phone, tablet or other connected device.
The SoundLink Flex also uses PositionIQ. This adjusts EQ based on product orientation (these are pre- programmed EQs for each orientation – horizontal, vertical or on its back). There is nothing you need to do to make these audio adjustments. Depending how you place your speaker in the room, the PositionIQ will provide the best audio performance in the current speaker orientation.
Should you need further assistance, be sure to contact our technical support team who will be happy to assist you, their contact information can be found here: https://bose.life/3Co9Rd0.
Liam - Bose Customer support
- Pros mentioned:Sound quality
Good speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as flashy as a sony or samsung speaker, but better clarity
I would recommend this to a friend A Great Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case for the Bose, Soundlink flex Portable Speaker is a fitting way to top of one really great speaker. The case offers all the protection you need for your speaker.
I would recommend this to a friend- Pros mentioned:Sound quality
Really wanted to love this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first time buying a Bose speaker, and I was so excited to have it. I grew up with Bose being the best. I gave the item the stars I did because, when it is working properly, it sounds amazing. However, while using it, my music begins to skip intermittently for no apartment reason. I thought maybe it was a fluke and one faulty unit, so I exchanged it for another one. I get home with my new speaker, and it does the same thing. I did everything I could to find a fix for this, and followed every troubleshooting tip from the Bose website. Nothing has worked. I will be returning this item. Very disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Joshua,
I'm glad you love the sound from the speaker. I understand you're returning the speaker back due to the intermittent audio which is very unusual to have with one speaker and especially two. I'd recommend trying the steps here https://bose.life/3HIXr1R to resolve this and also to reach out to us https://bose.life/38DNELy so we can help you enjoy the best from your speaker.
Nic - Bose Customer Support
Poor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the sound I expected from a Bose product. Returned.
No, I would not recommend this to a friendNot a ton of love for the Bose speaker!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get it to keep connected to my Android. Very frustrating.
No, I would not recommend this to a friendDancing daughter is happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughters first wireless speaker and it’s been a hit! She loves dancing and singing this was perfect. We’ve always loved Bose and will still support their products.
I would recommend this to a friend- Pros mentioned:Sound quality
Worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is really awesome and it is compatible
I would recommend this to a friend Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t sound as loud as I thought it would, I thought it would be better because it’s a Bose
No, I would not recommend this to a friendOK speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose SoundLink Flex is a good speaker. It doesn't have a good bass that I expected from Bose.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Rich, I am glad to hear you like the speaker. Here is a great article that will help you when experiencing little bass: https://bose.life/3Qiavfh.
Liam - Bose Customer Support