Customer Ratings & Reviews
- Model:
- 865983-0500
- |
- SKU:
- 6472670
Customer reviews
Rating 4.8 out of 5 stars with 5541 reviews
(5,541 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Range4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the SoundLink Flex Portable Bluetooth Speaker's exceptional sound quality, portability, and battery life, making it ideal for on-the-go use. Its size, impressive bass, and volume are also appreciated, along with its waterproof design and reliable Bluetooth connectivity. While the price may be a concern for some, and a few users have reported issues with charging and pairing, the overall positive feedback emphasizes its strengths.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great and actually exceeds my expectations
I would recommend this to a friend Rated 3 out of 5 stars
Nice speaker crap battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the speaker & handle but the battery only lasts 4.5 hours. Will be returning for a JBL Charge 5.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Gary,
With the SoundLink Flex you should achieve roughly 12 hours at an average listening volume. This may be reduced if you listen at excessive volumes, however. The speaker can be re-charged in around 4 hours and can also be used while charging.
Jeff - Bose Customer Support
Rated 4 out of 5 stars
Bose quality sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker sounds great! I’m very impressed with it except for the battery. It is supposed to have a 12 hour battery, but while at the beach it only lasted a little less than 3 hours. I assume this is because it was at max volume. The 12 hour battery is likely when it is at a lower volume for a sustained period of time.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Carmine Red
I would recommend this to a friendRated 3 out of 5 stars
Problem with set up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker but we couldn’t get it to link with Alexa. So, we returned it.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Marsha,
Thanks for reaching out, sorry to hear that you had some issues connecting your Bluetooth speaker with your Alexa, to do this, please follow the instructions in the Alexa app to connect a Bluetooth speaker.
Tegan - Bose Customer Support
Rated 3 out of 5 stars
Bose
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I had in mind when purchased, volume was very low and could not increase
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
For low volume output, check to make sure that the source volume is maxed out. Then try adjusting the volume on the speaker. We'd also ask you to contact us (https://bose.life/38DNELy) if you feel you're not getting the right speaker volume.
Nic - Bose Customer Support
Rated 3 out of 5 stars
disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no AC adapter plug included. How cheap. Bose reputation is going down!
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
No volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much volume I was disappointed with the Bose quality of loudest setting.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Worked for 16 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker was easy to use and worked well for the first 16 months after I purchased it. Then, it stopped being able to connect to my devices. After repeated attempts to connect it to my devices, I've given up on it.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Stone Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that your SoundLink Flex speaker stopped working properly after 16 months.
If you keep experiencing these connectivity issues, please try to reset your speaker following these steps: https://support.bose.com/s/display-articles?language=en_US&productId=01t8c00000OydNXAAZ&articleId=ka08c000001brKVAAY
If you need further help, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Customer Support
Rated 5 out of 5 stars
Bose Soundlink
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Bose . Had a previous model, gave it to my niece. Now i wanted one for work ( xmas time).
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Stone Blue
I would recommend this to a friendRated 3 out of 5 stars
bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it ok not as good as i thought it would be. it could be better
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Stone Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for reaching out. I am sorry that you did not enjoy your speaker as much as you thought you would. Please reach out to our customer support team who would love to help you make the best of the speaker
Liam - Bose Customer Support
Rated 2 out of 5 stars
Not loud enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound is so low even in my tiny studio apartment I can't hear it from room to room. you have to put this thing right up to your ear or stand a few feet away. I liked my JBL flip better.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jessica,
It's surprising you're getting that low audio, and I'd recommend trying our guide here https://bose.life/3oNPAZL for help. We'd also love to provide further support if needed, please reach out https://bose.life/contact to us for help.
Nic - Bose Customer Support
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
little speaker BIG SOUND
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a brand, Bose needs no introduction, the whole world knows they make good quality audio products. whether it’s sound bars, car speakers, headphones, or in this case, their newest product, the SOUNDLINK FLEX Bluetooth Speaker. Though not perfect here is my review. First the Cons: I’m not too crazy about the overall shape and design. It just looks like another Bluetooth speaker, nothing about it stands out. If it wasn’t for the the fact that it says “BOSE” in the front of the speaker, most people wouldn’t really know its a Bose. You have to download the Bose Connect App in order to sync the speaker to your smart phone. You cannot sync it to your phone otherwise like any other normal Bluetooth speaker. The app itself really doesn’t do much, it tells you how much charge the speaker has remaining, it gives you the ability to connect other Bose speakers so that you can listen to multiple speakers at the same time (they don’t all have to be this particular speaker to be able to all sync together, but it does have to be compatible). you can also do a few other minor things in the App, but nothing noteworthy. The good: Bose makes great sounding Speakers, and this device is no exception, it sounds surprisingly loud and clear for its size, and even though it lacks bass for heavy bass music like rap, it produces just enough for every other genre of music to sound good. Once you sync the Bluetooth speaker to your smart phone through the app, you can delete the app if you want and it will still connect to your phone after that. Battery lasts up to 12 hours per charge, it’s dust and waterproof, comes with a charging cable (but no wall-charger) And the best part is that at its price point, it’s priced just right! So between the price and the quality of the sound, I’m giving it five stars despite its few shortcomings that are my opinion anyways, other people might not see them as a problem.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
I would recommend this to a friend Rated 2 out of 5 stars
Doesn’t really work as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and sounds fine as a stand alone l but connecting 2 of these speakers via the Bose Connect app is horrible and doesn’t work! Returned the 2 Bose speakers I bought two demo Besr Buys. Not a happy Bose costumer
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor battery and sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor battery life and sound quality. Had to request a replacement.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, If you are finding poor sound quality, we have troubleshooting that can help, you can view these here: https://bose.life/3Y7tRJV.
For issues with short battery life, we have additional troubleshooting that can view here: https://bose.life/42Bdzwv.
Should you need any additional assistance, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Bose Customer support
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Nice sound with Pros and Cons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker sounds good. Mostly for my bathroom. However you can't advance the music on the speaker to need your phone. Battery life is not impressive but since it is in the bathroom mostly during my travels it is OK.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Stone Blue
No, I would not recommend this to a friend Rated 3 out of 5 stars
bose speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.decent sound for the price, got on sale forvthe holidays
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Carmine Red
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Small yet Powerful
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose SoundLink Flex Bluetooth Speaker is the latest portable/wireless offering from Bose. It is small, yet powerful. Slightly larger than 8 x 3.6 x 2 inches it fits comfortably in your hand. It has a sturdy build with a bit of heft. Its portable size and stadium shape (rectangular with rounded corners) makes it easy to grab. Small rubber “feet” on the backside prevent the rear speaker from being completely obstructed when it is lying flat or pressed against a surface. There is a carrying loop (made of a thick seatbelt-like material) on one the end of the speaker. The USB-C charging port is located on the other end. There is no auxiliary input on this speaker. A USB-C charging cable is included but not a wall charger. The charging cord is just less than 20 inches long, which will require charging to occur very closely to an outlet. Visually this speaker is very plain-all black except for the white Bose emblem on the front of the metallic screen that covers both the front and rear speakers. A silicone material covers the remainder of the speaker, including the 5 control buttons located on the top-power, volume up and down, Bluetooth, and a multi-function button that can be used to pause music and answer and disconnect calls. Use of the Bose Connect app is required and Bluetooth pairing occurs very easily with the directions being voice prompted. It arrived uncharged and the initial charge took about 90 minutes. The battery life is advertised as 12 hours. In total I have probably used it for 5-6 hours. While there is no visible measure of the battery’s charge, when you turn the speaker on, it announces the level of charge the battery has. PositionIQ detects the orientation of the speaker and optimizes its sound automatically. There is a built-in microphone that allows you to take calls and the speakerphone is very clear. I am also able to access Google Assistant over the speakerphone. Music sounds great when transmitted from my phone but as the volume increases you start to hear distortion if you are very close to the speaker. This dissipates noticeably as you move away. This speaker is advertised as being IP67 rated, which means the unit can be dropped into a body of water up to 1 meter deep for 30 minutes and is 100% protected against dust and sand. While I did not submerge the speaker in water, I have used it in the shower and since have not noticed any change in its sound or functioning. The SoundLink Flex offers great portability, clear and loud sound, a durable build, and some upgraded options for your dollar. This would make a great gift for everyday use in the office or dorm room, for use in an RV, or for throwing in your bag to take on an adventure.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
I would recommend this to a friend Rated 3 out of 5 stars
Bose is BS.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a booming system for my car stero and hard to link to my android.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, the SoundLink Flex is intended to be a portable Bluetooth speaker, if you need a system for your car, you can contact your car manufacture for Bose speakers designed for cars. If you are finding difficulty pairing the SoundLink Flex to your phone, you can use this troubleshooting article to help: https://bose.life/3JiMXVL. Should you need further assistance, please contact our technical support teams who will be more than happy to help: https://bose.life/3biYM1J.
Liam - Bose Customer support
Rated 3 out of 5 stars
Battery life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only issue is the battery life only around 3 hours ok n max volume
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
I would recommend this to a friendBrand response from Bose Support
Posted .Hi! It's great to hear you're loving the speaker outside of the battery life issues. The good news is you can find troubleshooting for this at https://bose.life/3MlIwKh or by reaching out at https://bose.life/38Q1vZs. Sam - Bose Customer Support
Rated 5 out of 5 stars
It’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a desperate purchase because I could not find my other soundlink. Not disappointed in the purchase, but not the best.
This review is from Bose - SoundLink Flex Portable Bluetooth Speaker with Waterproof/Dustproof Design - Carmine Red
I would recommend this to a friend










