Customer Ratings & Reviews
- Model:
- 865983-0500
- SKU:
- 6472670
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Range
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the SoundLink Flex Portable Bluetooth Speaker's exceptional sound quality, portability, and battery life, making it ideal for on-the-go use. Its size, impressive bass, and volume are also appreciated, along with its waterproof design and reliable Bluetooth connectivity. While the price may be a concern for some, and a few users have reported issues with charging and pairing, the overall positive feedback emphasizes its strengths.
This summary was generated by AI based on customer reviews.
Pure trash
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Major crap. Don’t waste your money. This is the second Bose that I have owned and the first one was garbage. Also, I should’ve learned my lesson.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Michael, I'm sorry to hear of your disappointment with your SoundLink Flex speaker! Our team would like to know more about what's wrong, so please contact us for any and all troubleshooting assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. We'll be happy to help you! Warm regards, Fiona M. - Bose Customer Support
Don't buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this speaker about a year and a half ago and it already stoped working and now im being told that I would have to purchase a new one !!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Luis,
We're very sorry to hear that your SoundLink Flex does not appear to be working. You have a 1 year warranty and a lifetime of support available for your product. If you require product assistance, please do reach out to us via https://bit.ly/3UNtwsQ
Tegan - Bose Customer Support
Bose speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 of these as gifts and this one came with bad battery. Charge it to 100% and barely lasts 2 hrs while the other lasts well over 10 hrs. Also battery goes down over 10% - 20% a day while turned off sitting on the shelf. Now I’m unable to return it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there,
The short battery life is certainly strange. Please try the steps here https://bose.life/3kmRIVQ to help with the battery life of the speaker. We'd also be happy to help under the warranty, please contact us https://bose.life/38DNELy should you need further help with the speaker.
Nic - Bose Customer Support
It’s an okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is okay I would prefer the JBL though to be honest
I would recommend this to a friendOnly worked for two months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always thought Bose was a good brand, what a disappointment. After two months it wouldn’t take a charge.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Mike, If your SoundLink Flex is experiencing charging issues, please check out our product support page for all recommendations and troubleshooting suggestions for battery related issues: bose.life/3PCF1DF.
Should you need further assistance, please reach out to our technical support team, who will be able to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
- Cons mentioned:Pairing
poor quality and design
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my wife's beats pill had lost its luster and she wanted a "Bose" expecting these to live up to their reputation we purchased these in a pair , we got them home and they were way more complicated than expected to pair to the iPhone and then again to themselves in party mode or what ever they called it once working they dropped the Bluetooth connection 3 times trying to play just one song having to then re- pair them to the phone and to each other again thank god we tried them before putting them under the tree for xmas these were returned the next day
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, for connection related issues, I recommend checking out this troubleshooting article that can help resolve Bluetooth pairing or stability issues: https://bose.life/3GkLbTX. Should you need further assistance, guidance or advice, be sure to contact our technical support teams who will be more than happy to assist you: https://bose.life/3GmLg9G.
Liam - Bose Customer support
I expected better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to pair together. Battery life about 4 hours.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi - the SoundLink Flex should provide 12 hours of battery life from one charge, so if you're not receiving this please try the steps at https://bose.life/3MlIwKh. For Bluetooth difficulty, follow the guidance at https://bose.life/3iaCdMm, or reach out at https://bose.life/38Q1vZs so we can assist further! Sam - Bose Customer Support
Battery is of poor quality for Bose standards
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep plugged in or battery will die with in 15min on high volume
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for your review. I am surprised your battery only lasts 15 minutes. I recommend trying a different outlet for charging. You can also check out our great article that will help you make sure you get the most out of your speaker's battery: https://www.bose.com/en_us/support/articles/HC32/productCodes/soundlink_flex/article.html
If you still further assistance with your speaker, please reach out to our customer support team who would love to assist you: https://bose.life/3nTDo5H
Liam - Bose Customer Support
Can't adjust bass. No equalizer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This would be great if you could adjust the bass, treble, mid-tones to how you like it--but you can't. Just the one pre-set as it comes out of the box. Bose just doesn't have good (or even average) tech features when it comes to their products. Will buy a different brand from now on.
No, I would not recommend this to a friendWill not stay connected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses connection with iphone every few days and will not regain connection. Have to repair and restart phone several times to get it to work. Its currently not working. Waste of time and money
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jeff,
I'm surprised you're having trouble with the connection. I'd recommend trying the steps here https://bose.life/3MuSH1Y to help with your connection concerns. You can also contact us https://bose.life/38DNELy for support as we'd love to help.
Nic - Bose Customer Support
WASTE OF MONEY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Single worst purchase from Best Buy EVER and I've purchased ALOT. This thing never held a charge for very long and in about 2 months will no longer charge AT ALL complete waste of money
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, it is surprising your speaker charge is not lasting long. We have a great article I believe will assist you with this https://bose.life/3d7KUI7.
If you need further support, please reach out at https://bose.life/3nTDo5H.
Liam - Bose Customer Support
Horrible experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to connect it to my laptop and it crashed my laptop. Had to relaod all software. I am a Bose fan, but this was a terrible buy.
No, I would not recommend this to a friendNot again
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several Bose products. This speaker worked for 3 months and then stopped. No longer discoverable via bluetooth.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Eric, if the speaker is struggling to connect, we have troubleshooting suggestions that can help. You can view these on our support website: https://bose.life/3BQ1hFF. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.
Liam - Bose Customer support
- Pros mentioned:Battery life, Portability, Sound quality
Mom Loves This Speaker!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very portable. Incredible "fill the room" sound quality. Solid build with great look and "feel". Weather resistant and hours of power on a charge. Pair two in party or stereo mode. I use mine at BBQ's ; Fire Pit Parties; and Pickleball play. Everyone loves this speaker, and are usually impressed by the sound and nod when they see the Bose logo. I believe that for the cost, this is the finest portable speaker you can buy.
I would recommend this to a friend Bose is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bose is always good. Best for the price and i liked it
I would recommend this to a friend- Pros mentioned:Battery life, Portability, Size
Bose flex soundlink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, good battery life, durable and compact. Best quality for the price!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Charging
Great small speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used plenty of Bose speakers in the past and this is as great as the others. Inside the box you get the speaker along with a USB type A to USB type C cable about one foot long song with the usual paperwork. To set up the speaker you want to install the Bose connect app and guides you through the process*. The speaker is supposed to last 12 hours but I find all battery life quotes are quite exaggerating and I find it lasts around 6 hours. Anyways it sounds pretty loud and has plenty of bass. It’s also IP67 rated so you don’t have to worry about it getting wet as well. For some reason if I use a USB type C to USB type C cable along with a 20 watt brick it makes this loud beeping noise and won’t charge and idk if it’s my unit or the product itself is at fault. *PS: for some reason at least on iOS 15 you can’t simply go to the Bluetooth setting to pair this but need to use the app. Kind of annoying but just a warning.
I would recommend this to a friendBrand response from Bose
Posted .Hello,
Thanks for your feedback, glad to hear you're loving the SoundLink Flex and its great features.
This speaker will provide you with 12 hours of battery life at typical listening volume. Note, the louder you play your speaker, this can result in more power being used. As for connectivity, you are able to do a direct Bluetooth connection either directly through the Bose Connect app or via your devices Bluetooth settings. This is available for devices Bluetooth 4.2 and the Connect app is available for iOS 11 or newer and Android 7 or newer.
When charging, we recommend using the provided Bose power cable provided. This speaker has a maximum power consumption of 7 W and has a power requirement of 5 vDC, 0.5 A (1 A recommended) do ensure to be within these ranges to avoid damage.
If you have any further questions, do not hesitate to contact us directly via https://bose.life/2kOgS12
Tegan - Bose Customer Support
Speaker battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery didn't last long it would need to be charge within 2 hours
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Adrianna! I'm sorry to hear of your disappointment here. The SoundLink Flex speaker will play for 12 hours at typical listening volume; however, using the speaker at extreme volumes will reduce its playback time to as little as a few hours. I hope this information is useful. Warm regards, Fiona M. - Bose Customer Support
Not worth for your money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not connecting to my phone even through the application, in a process of returning to the store.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Marleny,
It's disappointing to hear about your connectivity issues. If you're unable to connect to your phone even through the application, we recommend trying the steps available here: https://bose.life/3ViTwzE. If you need any assistance or have further questions, feel free to reach out to our customer support team.
Kind Regards,
Eric V. - Bose Customer Support
Dissapointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like it at all. Not very loud and charge last about 2-3 hours the most
No, I would not recommend this to a friend