Customer Ratings & Reviews
- Model:
- 865983-0500
- SKU:
- 6472670
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Range
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the SoundLink Flex Portable Bluetooth Speaker's exceptional sound quality, portability, and battery life, making it ideal for on-the-go use. Its size, impressive bass, and volume are also appreciated, along with its waterproof design and reliable Bluetooth connectivity. While the price may be a concern for some, and a few users have reported issues with charging and pairing, the overall positive feedback emphasizes its strengths.
This summary was generated by AI based on customer reviews.
nope not it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i went to return to the store and they refused. havnt had this for 30 days
No, I would not recommend this to a friendBum choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume continuously needs adjusting cause it does not maintain desired volume level.
No, I would not recommend this to a friend- Pros mentioned:Bass, Battery life, Sound quality
Bose is the boss!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bose does it again. Great sound out of a small, quality built speaker. The sound is crisp and clear at loud volumes and the bass is good! It's easy to pair using the Bose connect app. It's a solid built speaker that's dust and water proof. It can be taken anywhere. The loop makes it handy to be hung anywhere. Battery life is great. Love that it can be party chained. I have yet to find any negatives about it. Love it!
I would recommend this to a friend torqued at such connectivity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dang near impossible to connect smart phone boise app to device....
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Please try out guide here https://bose.life/3ZCQV3L for help, or reach out https://bose.life/contact for further help if needed.
Nic - Bose Customer Support
- Pros mentioned:Portability, Sound quality
Another Winner from Bose!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been such a fan of this brand for so long and this product is just as great as you would expect! It was super easy to set up the bluetooth to my phone and the sound was great. Also, when I first opened it up and set it up so I could listen to music while in the tub one of my boys came running in and accidentally knocked the poor thing right onto the tile floor... thanks to that I can attest that it's well-made and plenty rugged enough for our needs! I can't wait to have this for pool weather!!!
I would recommend this to a friend - Pros mentioned:Bass, Battery life, Portability
Excellent Portable Speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing Sounds Amazing! Deep , rich tones, that literally goes anywhere. Hold a good charge too!
I would recommend this to a friend Poor battery life
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but died after 4 hours from a full charge, though it is advertised for 12 hours.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Kristin.
Thank you for posting. Sorry to hear that the speaker is having short battery life. Here are some steps to address the issue. https://bose.life/44SsIap. If you require further assistance, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
- Marvin
Battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is no good we can get one with a shipper price with a better battery life I really disappointed
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Santiago,
In a typical usage, the SoundLink Flex battery lasts up to 12 hours. If you feel you're not getting that, please check the speaker FAQs https://bose.life/3pixNK8 for help. Or reach out to us https://bose.life/38DNELy for support.
Nic - Bose Customer Support
Didn't Like
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much Bass and no equalizer to control it. Design makes it fall over easy.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jerry,
Thanks for your feedback, whilst equalization is not adjustable on your product. You can try adjusting equalization on the connected device, if available. Try adjusting in small increments and check if the audio sounds better or worse to you. You can also relocate the system to decrease bass. Moving the system away from a wall or corner, or placing the system on or near soft surfaces, decreases bass response. The system's tone characteristics change depending on location and environment.
Tegan - Bose Customer Support
Low sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was not to loud as I was expecting. Other Bose (smaller) devices has very good “loud” sound
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Sorry to hear that you are not happy with the volume of the speaker. Please follow the simple steps here to address the issue. https://bose.life/3Ml0YWa. If you require further assistance, please contact us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Failed to charge after 2 weeks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed to charge after 2 weeks. Don’t recommend. Best Buy won’t accept the faulty product back. Super disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for your post. Sorry to hear about the speaker failing to charge. Please follow the steps on this page to address the issue. https://bose.life/3xQeNVi. If you require further assistance and the issue persisted, please contact us here. https://bose.life/3mJ5y2R. We will be glad to help you more.
Marvin - Bose Customer Support
- Pros mentioned:Battery life, Portability, Sound quality
Best speaker in its class
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first speaker in this price range and I cannot be happier. The bass and treble mixes perfectly and does not wash one sound of the spectrum out. It can play quiet, and also very loud. The ease of connection a device is very quick, and all the buttons are very easy to use press. I use this in the shower and it has seen its fair share of water and it has no problems with water. It comes with a nice carrying case that stores the speaker safely with its cables. And lastly, the USB-C is great because it charges this speaker in just an hour or so and the battery lasts a very long time. If you are looking for a speaker that's not break the bank, get this one. And if you were looking for a cheap speaker, this one is very worth the extra money.
I would recommend this to a friend Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it do much i bought 2 but…. They have issues connecting with eachother and wont with speakers of another brand
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, if you are experiencing Bluetooth connection issues, be sure to check out our recommended troubleshooting steps here: https://bose.life/3GkLbTX. Should you need further assistance, please contact our technical support team who will be happy to help: https://bose.life/3GmLg9G.
Liam - Bose Customer support
Not what i expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 hrs battery life in backyard at full decent volume .
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Petra,
The speaker has up to 12 hours when listening to music at typical listening volumes, if you feel you're not getting that try the steps here https://bose.life/45v3P6g for help. You can also contact us https://bose.life/contact as we'd love to help.
Nic - Bose Customer Support
- Pros mentioned:Portability, Sound quality
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this small, portable BOSE! The sound is amazing, it was a breeze to pair with my phone and the price was just right. I purchased this as a pick-up at Best Buy and, as always for me, it was seamless! I was in and out of the store in five minutes. Great customer service!
I would recommend this to a friend Disconnect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The blutooth always disconnect with no reason but overall is good
I would recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for posting. It is good to hear that you like the speaker. With regards to the Bluetooth disconnecting, please try these simple steps. https://bose.life/46sCcKA. If you need further assistance, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
- Marvin
No help from company
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnect can’t even return music keeps on getting distorted
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi IshanK, I am sorry to hear you have had issues with the SoundLink Flex having distorted audio.
Moving the system away from a wall or corner, or placing the system on or near soft surfaces will help decrease the bass response. The system's tone characteristics change depending on location and environment.
If you run into any issues or have anything we can assist you with please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has connection issues trouble with the Bluetooth even through Bose connect app
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
The speaker disconnecting over Bluetooth isn't expected, but we do have some recommendations https://bose.life/3Py3Het to try if it happens.
We'd also love to help you if you would like support https://bose.life/38DNELy with the speaker.
Nic - Bose Customer Support
Not what I expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker is just ok i expected more being that the bose brand is known for high quality sound
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Large sound for a small speaker!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought many small bluetooth speakers and this one sounds the best by far. It also looks good, I have them in 3 colors. Light blue, red and black. They make great gifts! I have accessorized them with carabiner clips and silicone covers with crossbody carrying shoulder straps so I can comfortably wear and listen at the same time. I use it to watch my shows and stream my music on my tablet or phone while getting ready to go out, while walking and gardening. It keeps my energy bill down without the tv on alot. I use them with the Bose App which helps control the devices and keeps them organized while in use. To boost another Bose product I use their app for my Bose sunglasses also which have great sound.
I would recommend this to a friend