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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 5541 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the SoundLink Flex Portable Bluetooth Speaker's exceptional sound quality, portability, and battery life, making it ideal for on-the-go use. Its size, impressive bass, and volume are also appreciated, along with its waterproof design and reliable Bluetooth connectivity. While the price may be a concern for some, and a few users have reported issues with charging and pairing, the overall positive feedback emphasizes its strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 5,541 reviews
  • Rated 2 out of 5 stars

    Bass heavy battery hog

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a battery hog. I am getting about 2 to 3 hours max battery life even at moderate volume. The sound is very bass heavy and muddled mid range. Overall given the sound, battery performance, and brand name i am highly disappointed in the quality of the product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, I hope you're enjoying the audio experience of the SoundLink Flex! One full charge should provide hours 12 hours at a typical listening volume. If you feel as if you're not getting this, please try the steps at https://bose.life/3MlIwKh, or reach out to us directly at https://bose.life/38Q1vZs so we can assist you further with this. Sam - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Sound quality disappointed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a better sound quality. It’s ok, but not amazing like I thought for the brand name.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Catch the Best Price, Score the Best Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am proud cheap, budget conscious, pragmatic shopper. I was looking for a Bluetooth speaker despite owning a JBL clip for my bike, JBL Vibe Beam, ear buds, 2 Pathfinder Charger speakers for large parties, Notabrick Kibe, and Jam Classic 2.0. (grandson's speaker). Bottom line: I didn’t NEED an other speaker, yet there I was cruising the bluetooth speakers at the electronics store “killing time”. I had heard the Bose Flex Soundlink in the gym and was really impressed with the sound, but not the price. So I started to compare the speakers and gave the sound edge to the Bose, but the comparable speakers were less expensive, if bulkier. Then a mid-Summer sale had them at $50 off and I pulled the trigger. I was so financially disappointed when a big box store had it $70 off a few weeks later. After hearing the first one I couldn’t resist. I bit. This speaker is exceptionally good - I had to have it. I had to hear them in party mode. While it won’t replace the Pathfinders for the big parties, In party mode, they could serve as the stereo speakers for the man cave or home office with room to spare. The sound these speakers generate is powerful, clear, heavy and light. The sound profile changes when the speaker is put in different positions. To my ear, they sound best sitting flat. Yeah there’s no tweaking the sound through equalizer (Hey Bose stop farting around and add an EQ function on the app), but it really isn’t an issue. They are easily the best sounding set of speakers to this frugal ear, with $120 in my pocket! PLEASE NOTE: To pair 2 speakers to each other: Connect one speaker to a source, then On the speaker connected to a source, press the bluetooth and volume up button simultaneously. The speaker will signal it is connecting mode and instruct you how to complete the connection with the other speaker. To complete the connection with the other speaker, on the second speaker, press the volume down and the bluetooth simultaneously until the speaker indicates they are in party mode. To put them in stereo mode, you will need to use the App.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Bose sound, outstanding battery

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The form factor of the Bose Flex is unique. I have to believe the flatter, wider speaker allows better sound development than the tried and true cylinder of most portable Bluetooth speakers. When laid flat on a surface, the sound coming from the bottom side is amplified by the surface, has a great bass sub woofer effect, and of course the top side emits deep rich Bose sound. We have several other brands of Bluetooth portables, and the Flex shames them for clarity and pure sound. The Bose app focuses on connectivity instead of gimmicky sound effects and enhancements. No bass boost or house lights are needed here. The speaker just sounds good and clear. I played with some of the EQ settings on my phone too, and none made a good difference. The native sound from the speaker is room-filling and not distorted by increased volume. One thing of note—I do not find this to be a speaker I’d carry on a hike or stroll, despite the “carry strap”. Carrying it room to room, poolside, or on a trip makes sense, but it’s a bit heavy for grabbing and going.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't connect to my laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't connect to my laptop so I returned it the same day & traded for aJBL Charge 5.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    A real winner, in my book!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a fair amount of homework before deciding to get this. That was a year and a half ago. I love the sound, the portability, connectivity with my iPhone 13 using the new Bose app, and the battery life, while not as good as others, is still okay with me. My girlfriend heard mine, and now she has one, my adult son heard mine and now he has one. All happy campers, highly recommend this especially when these are on sale for just over $100 USD.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very weak base. Would’ve returned if Best Buy’s policy was better.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Aces,
      Sorry that you're dissatisfied with the bass response of your speaker. I'd recommend taking a look at our support guide here to provide you with great tips on increasing the bass of your speaker: https://bose.life/3zndwEG
      This will help provide improvements.
      Tegan - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Dont

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks, wish i knew it didn't have a auxiliary input. Bummer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Boss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough sound for the price $$$.$$ on the speaker.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Bose bluetooth speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose bluetooth speaker is awesome clear sound plenty of bass and the volume cranks out loud clear music very well made and great sound with no distortion at higher volume great purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Size, Sound quality

    Rated 5 out of 5 stars

    Best portable speaker on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, compact, good base, and great pricing. The best portable speaker on the market. I’ll never buy anything other than Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good charge

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged quickly! Within 15 mins I had a full charge from about 30%. The quality of sound is great not too much bass to drown out the words. Being wet didn't change the quality of sound. Doesn't accumulate dust while using outdoor

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Sound quality

    Rated 4 out of 5 stars

    Solid and Reasonably Priced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and to use. Sound quality is good. For a single speaker, and for size, it's very good sound. Holds charge a long time. Not perfect or amazing, but a good choice for the price. Would give it 4.5 if that were a choice.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    SMALL/POWERFUL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT, LOVE IT THIS IS THE BEST PORTABLE BLUETOOTH SPEAKER I HAVE BOUGHT SO FAR. THE BASE IS AWESOME THE CLARITY IS FANTASTIC, NOT TO MENTION THE SIZE WHICH YOU CAN HANG ANYWHERE. I ALSO BRING IT IN MY CAR SOMETIMES, WHILE MY HUSBAND IS DOING YARD WORK HE LOVES THE SOUND OF THIS WONDERFUL BLUETOOTH. I DEFINITELY WOULD RECOMMEND THIS WONDERFUL BLUETOOTH. I MADE A WISE CHOICE IN PURCHASING THIS PRODUCT.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Sound quality

    Rated 5 out of 5 stars

    Very Good Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used Bose Soundlink speakers since the beginning. This one is the best yet. Good sound quality, portable, easily charged. Very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Convenient

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little Bose Soundlink Flex speaker! It’s small but mighty — it is louder and has a better sound than our soundbar (not a Bose). The small size and carrying strap are perfect to cart from room-to-room (which is what I do). The Bluetooth is easy to use — I keep my phone connected at all times! I haven’t used the app much, but the speaker works fine without it. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best sound for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound in a relatively small package. I also have the similar JBL and the bass is much richer on the Bose. I take it with me on trips to play music on the beach or in our Airbnb and it works perfectly since it travels well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Reccomend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Boze! My first actual brand speaker and it works amazing, has great sound and its easy to travel and connect !

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Bose speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and price. Small and lightweight as well as waterproof for outdoor use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What a great addition to the sound link line!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a bose fan... It wasnt 24 hours before seeing the launch of this speaker that I had one in my hands. Especially at this price point. I own a classic v1 sound link mini, micro, and now the flex. I am impressed with the build quality and definitely the sound from this thing! I was going to go with a Soundlink color about a month ago, because I wanted something a little louder and "updated". I am so glad I waited and this came out. At $150, I have zero regrets on this purchase. Bose did it again! Now I wont have to lug my S1 around when I just want to enjoy some music at moderate levels.

    I would recommend this to a friend