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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 5541 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the SoundLink Flex Portable Bluetooth Speaker's exceptional sound quality, portability, and battery life, making it ideal for on-the-go use. Its size, impressive bass, and volume are also appreciated, along with its waterproof design and reliable Bluetooth connectivity. While the price may be a concern for some, and a few users have reported issues with charging and pairing, the overall positive feedback emphasizes its strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 5,541 reviews
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Christmas gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and easy set up. Lightweight but feels sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality for music and works decently for streaming movies. Tough exterior, dropped a couple of times and still working great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Well Built and Solid Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic portable speaker with the sound quality you can expect from Bose. // Setup During the initial setup it will prompt you to download the Bose Connect app but don’t worry, you actually don’t have to download this app if you don’t want to. I was able to connect it via bluetooth and it works just fine. However, downloading the Bose Connect app will allow you to access settings like managing the devices that are paired to the speaker, party mode to connect a second Soundlink speaker to play music on more than one speaker at a time, the auto off timer settings to automatically turn the speaker off after a set amount of time, whether you want voice prompts, as well as some other misc settings. // The Speaker For the speaker itself, it feels very solid and has a nice weight to it without it being too heavy. It has a nice, rubbery material on the sides and the back which makes it comfortable and secure to carry so there’s little chance of slipping out of your hand, and it also has a fabric loop on one end to either carry it or hang it. The front of the speaker is hard plastic. The physical buttons located at the top of the unit are all protected by the rubber outside of the speaker. Functions include power, volume up/down, another multi function button for play/pause/skip tracks or answering/declining calls/accessing Siri. // Sound Quality For sound quality, just like all Bose products it’s very crisp and clear with a balanced sound profile with an emphasis on highs and it’s not bass heavy, which again is similar to other Bose products. However, a trick if you want more bass and less highs is to simply turn the front of the speaker away from you pointing the woofer speaker on the back to you and the main speaker away, reducing the highs. That is something to consider though with this speaker is that the sound profile changes whether you're listening to it from the front of the speaker or the rear, so it's not quite uniform sound like you could find on some other portable speakers. It charges via USB-C and comes with a USB type A to USB-C cable which is about 19 inches long but doesn’t come with a wall adaptor. Overall, another fantastic product from Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Sound quality

    Rated 4 out of 5 stars

    Good speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Easy to carry around. Keeps a charge fairly long. The only drawback is that I have to reconnect it to my phone often. More than I'd like to. It's inconvenient.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Nice sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for Christmas gifts. My guys really like them. The speaker has tremendous volume. We paired two of them together to get stereo sound. I can’t speak much to the technical side of this product. I do know you download a Bose app to get things connected with your phone. Overall the sound they generate seems like it’s coming from something much larger. They definitely have the bass sounds covered. I bought these for 2 teenagers and someone in their 50s. Everyone is very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Bose sound speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery only last 1 hour on a full charge at most. Sounds good far as sound and looks nice.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mason,

      The battery can last up to 12 hours of typical use. Battery performance can vary depending on listening volume and content being played and decrease at a faster rate and higher volumes.
      If you're not getting that then we'd love to help https://bose.life/38DNELy you.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Portability, Sound quality

    Rated 5 out of 5 stars

    No singing the blues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little jewel is exactly what I was hoping for. Easy to use, great sound and good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent was doubtful about getting this item since I already had a speaker it was recommended it by my brother, did a lot of research for I wanted to know how loud it was online it says 12 watts my other speaker has 20 and this one is louder I know many had this question that’s your answer it’s loud and has excellent base definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Bose Soundlink Flex - a definite biy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not know how anyone has any sound complaints with the Bose Soundlink Flex? Have a Bose micro, and for just a “few” dollars additional you can have a very portable and rugged powered speaker that has exceptional tonal quality for the size! Sound is superior to many other options out there and price is now competitive as well as compelling. Also, was able to pair my micro with this without any issues. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already purchased this product 3 times at Best Buy, for myself and for my loved ones. The sound quality is perfect, and its small size makes it easy to transport. I have also recommended it to other relatives who have purchased as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome portable speaker!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this speaker when we’re entertaining and sitting on the deck grilling. It has awesome sound and gets pretty loud. I’ve always loved Bose products and this didn’t disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these for my grandkids for Christmas. They love them. The sound quality is fantastic! I have a JBL and will buy myself one soon. The sound is crystal clear. Perfect!! The battery lasts!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Love my Bose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for work and the battery on this small thing last almost all day! Dropped it a few times at about 8 feet high and barely dented! Amazing! Love the sound!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazobg sound n base

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is beyond good. I love this and the battery really last 12 hours! Its worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Versatile and quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great little speaker. Easy to carry around and great sound wherever we need and want it. Each family member has one, so when we bbq we can link them and play music from all inside rooms and poolside. Makes us feel fancy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this speaker for a little over a month and my husband and I just love it. It was easy to pair with Bluetooth and the sound is just amazing! I would definitely recommend purchasing this speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Perfect and portable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item was purchased for my in laws for Christmas. It was chosen for its sound, ease of use and portability and has 100% delivered! They love it and use it daily

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Highly recommend buying.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Very compact speaker but the sound quality is amazing. Good bass mid and treble range. I bought it for my grandmother for Christmas and she loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Got a dud :(

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a faulty unit right of the box. Had a static feedback and also wouldn't charge with other USB-C cables other than the one provided by Bose.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey, I'm sorry that you've faced an audio quality issue with your new speaker.

      We have some great troubleshooting that can help to resolve this. Please follow the steps here - https://bose.life/3zVGOLO.

      If the issue continues, please contact our customer support for further assistance - https://bose.life/2WZOG8Z.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice base, compact speaker

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is known for the quality of sound from their speakers. This is no exception, nice sound quality with a deep base sound. This speaker gets pretty loud without distorting the sound. Make sure to download the app to configure your settings, also needs a full charge out the box before pairing. My only issue with this speaker is the charging cable it’s short and there is no wall block included. This is nice to have to take out to park, beach, or in your home for personal use, wouldn’t recommend for a large setting.

    I would recommend this to a friend