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Customer reviews

Rating 4.7 out of 5 stars with 4555 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the SoundLink II Wireless Over-the-Ear Headphones for their exceptional sound quality and comfort during use. Many users find that the battery life is remarkably long, allowing for extended usage without interruptions. While some users would prefer more bass and a louder maximum volume, the overall consensus is that these headphones offer great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 4,555 reviews
  • Rated 5 out of 5 stars

    sounds good and light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was holding back a little to purchase the Bose headphone push comes to shove I broke my Sony headphones and force to buy it and I don't regret it its lighter and the sound is great. very happy

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Sound Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted new headphones love wireless these fit the bill

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and clarity is worth for the price..

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Nice, but nah, get some else.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ok if you just want OK. No base, below average noise counseling, after a few hours they are not comfortable, voice is JUST ok. You get what you pay for, so I'm going to enjoy these as long as I can.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello!

      So you are aware, the SoundLink Wireless Around Ear Headphones II are not noise cancelling headphones.

      Keith - Bose Customer Support bose

  • Rated 5 out of 5 stars

    The bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these wireless headsets for my 12 year old son who is really into technology and have no regrets. He loves them! Wears them to school and I purchased the warranty to fully cover them and it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones. Work well with my phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a set of Bose speakers for my Mac, I decided to get a pair of these headphones. I was very impressed with the sound and build quality of their products after testing the desktop speakers. Unfortunately, These headphones are horrible when used on a Mac. The sound volume is very weak at full volume, and the sound quality is on par with a $20.00 set of headphones. I found out after much looking around on the internet, that it is because these do not support high quality codecs on a Mac. I read other people's complaints, but I figured they didn't troubleshoot the issue correctly. Bose should state that these are NOT recommended for a Mac. There is no excuse.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Mike, we're really glad you enjoy our desktop speakers but we are concerned that you are having a less than stellar audio experience with our SoundLink AE II headphones. We encourage you to contact our Support team to further discuss the issue, https://www.bose.com/en_us/contact_us.html. We appreciate your taking the time to post a review, Suzanne - Bose Support Bose

  • Rated 5 out of 5 stars

    Great headset for students and husbands!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this headset for my husband he loves that on the plane he no longer has cords dangling. He loves them so much that my son likes them for his computer too.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for a road trip and I was extremely disappointed with this purchase. It’s rated so high, and the brand reputation is such, that I thought it was a home run………. Until I put them on the head. Uncomfortable, rather cheap feeling, and terrible sound. Physically hurt my ears, phone conversation was terrible on my end, and the bass was distorted. Literally took to the next BestBuy I came to. Unsure of battery life as I owned them an hour.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounded good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sounded great. I returned them because they made my ears sweat profusely. I just think over the ear head phones aren’t for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. I would recommend it to other people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like bose products especially when it comes from bestbuy or bestbuy.com, it a personal decision, so what ever you do bestbuy has your back...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound quality is very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good. Don't sweat on them!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these - best purchase in a long time - i will say as a side note thought after my purchase i asked for a bag - i inderstand in CA they chey charge .10c for a bag. Well after spending the amount of money i did on these - bestbuy should eat the cost of the dang bag - they almost lost the sale over .10c

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound and easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All perfect. It seems that people don’t hear me to well on conference calls and I need to talk louder. I have been told I have a loud voice and maybe that’s the perfect balance ones I understand how it’s been perceived at the listener site. Great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift for Music Lovers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for music lovers. With covid 19 pandemic, I have started working from home. These wireless headphones helped me address handsfree Long meetings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy way to keep up your iPad propped up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well. I bought it for my son so he wouldn’t be so close to the screen when watching videos. It’s pretty easy to set up even when placing it on uneven surfaces.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancellation but quality of Bluetooth connection is not constant. Using this headset to answer phone calls at work can very frustrating due to poor connection.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Mike! I'm pleased you love the noise-cancellation provided with this headset. It offers a Bluetooth range of 33ft, so stay within this for the best connection. Furthermore, try all troubleshooting at https://bose.life/3icL00Y to clear any persistent Bluetooth connection difficulties! Sam - Bose Customer Support bose

  • Rated 4 out of 5 stars

    The BOSE KEEPS OUT NOISE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the Bose headphones keep out noise, their base is a little light. If you are an average listener you will be fine. If you want the full effect of heavy metal base sounds or serious head banging music you may want to setup to the more exspensive model. Your choice of sound. Otherwise, a great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundlink is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a non-noise cancelling wireless headset, soundlink has you covered. However, know that the headphones don't come with an airplane adapter so you'll need to buy one if you are planning on using it on an airplane.

    I would recommend this to a friend