Customer Ratings & Reviews
- Model:
- 741158-0010
- SKU:
- 4331863
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the SoundLink II Wireless Over-the-Ear Headphones for their exceptional sound quality and comfort during use. Many users find that the battery life is remarkably long, allowing for extended usage without interruptions. While some users would prefer more bass and a louder maximum volume, the overall consensus is that these headphones offer great value for the price.
This summary was generated by AI based on customer reviews.
Sound not loud enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because Bose is most famous brand, however it was turned out no good for me. Every thing is perfect good except the sound is so weak. May be this head phone for 100 year old man??? I am very disappointed it. Sony is better 100%
No, I would not recommend this to a friendDisappointing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately these were stolen a week after purchase, but after wearing them on a plane and through the airport for 8 hours, I'm not impressed. Pads are comparable to much less expensive models, noise cancelling is sloppy and much less complete than comparable models from Sony, cups are sharp on the edge and I foresee them cutting the padding unless stored specifically in the carrying case which has a divider. Whoever stole these certainly didn't weigh the risk with the marginal reward.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Sambern,
We are very sorry to hear of your experience. We appreciate your feedback on the materials used on the product. So you're aware, the SoundLink II do not use any noise cancellation technology, if you require this feature on your headset, we'd suggest taking a look at our QuietComfort 45 or Noise Cancelling Headphones 700.
Tegan - Bose Customer Support
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it worked really good and I would recommend buying it
I would recommend this to a friendGift dor niece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My niece loves these headphones!! It was the best!
I would recommend this to a friend- Pros mentioned:Sound quality
The person I’m talking to cannot hear me...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When listening to music, delivers the Bose quality. But I’m really disappointed with the microphone because the other person I’m talking to cannot hear me.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
Thanks for providing us with your review. We are glad you're enjoying your headphones but are facing some issues with the microphone.
The microphone is tuned to pick up typical frequencies of a human voice. Microphone volume is automatically adjusted for softer or louder voices. In environments where a voice is in the background, that voice might be identified as a softer voice and made audible in the phone call. Talking louder allows the communication microphone to pick up your voice over background voices and/or sounds in the same frequency range. It’s important to note that mobile devices and cell networks may also perform automatic gain adjustments to the communication microphones’ audio path, try another mobile device and see if the far end audio improves.
If you need further assistance, do not hesitate to reach out to your local Bose product support team.
Kind regards,
Tegan - Bose Customer Support
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given 5 stars if it has Noise Cancelling
I would recommend this to a friendnot happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt hold charge very long also it takes to long
No, I would not recommend this to a friendBrand response from Bose support
Posted .Hello Bertie. Thank you for the the review. From a fully depleted battery, the SoundLink AE II headphones should fully charger in approximately 3 hours, and each charge should last around 15 hours with typical use and listening volume. If that is not the case with your headphones, we would definitely like to help. Please call us at 800-380-4831 so that we may assist further. We are available Monday through Friday 9am to 9pm and Saturday 9am to 7pm EST.
Sound issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose headphones I purchased are everything your company claims. Very good product except that the Bose headphones was not as loud or crisp as I thought it would.
I would recommend this to a friendNot noise Cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little large for my head so they slide off my head if I bend down. They are definitely not noise canceling headphones.
No, I would not recommend this to a friendNot working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Opened it on Christmas in Florida, Not working. Spend entire vacation without the head set working. Will go in when I return to CT and hope they can replace it. Shouldn't review until I find out what they are going to do about it.
No, I would not recommend this to a friendBrand response from Bose support
Posted .We can understand the frustration when your brand new headset doesn't work at requested and wanted to let you know that we have a product support team who can help as well. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
- Pros mentioned:Sound quality
Not for me for tv, great for music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for TV and music. For me, I did not like the way the TV sounded. I did like the music sound. In my opinion, not a good headset to use for tv
I would recommend this to a friendBrand response from Bose
Posted .Hi GigiGrandmaof9,
Thank you so much for taking the time to review your SoundLink Wireless II headphones. I am glad you like the sound quality but I am sorry you are unhappy with the sound quality when used for TV watching. I would sugegst that the sound on the TV you are using is turned up to at least 80% to ensure maximum sound quality.
We value what every customer has to say at Bose as it is imperative to us making our products a success, so I would like to thank you again for taking the time to review our products.
Have an super day.
Kind Regards,
Vicky - Bose Technical Support
Ok headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a Bose guy. Nearly every speaker in my house is a Bose. These headsets are great but after awhile, the padding that fits around your ear starts flaking off leaving black particles all over you.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi 0007, thank you for taking the time to review our product! I'm sorry to hear that your ear cushions have started to degrade. Our headphones are designed with durability and comfort in mind and our cushions are apart of that. However, things like sweat, heat and cold can cause/ accelerate the degrading of the cushions. This is why we offer cushion kits as an accessory to purchase so you are able to replace them. Reach out to our Customer Service Team to place an order. Once again, thank you for your time. Have a great day!
Kindest,
Kerri - Bose Technical Support Specialist.
Just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was just ok. Can get equal quality from much cheaper & headphones you don’t have to worry about breaking.
No, I would not recommend this to a friendTerrible Quality! Don't Buy! You've Been Warned!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought three pairs. Two like this (black with blue trim) have peeling rubber that is stretched and wont go back. Charging port broke on one pair. one pair has hard time connecting. The third pair that was white& tan has no problems. bought feb 2018. Didn't last two years Bose says too bad, they are out of warranty but will sell new ones at discounted price $150.00 if I send back old broken ones. Probably refurbish and sell to you. Look at reviews online about the rubber peeling it's a known defect.
No, I would not recommend this to a friendNice headset!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would say these Bose headsets are nice but not the greatest. Average sound quality. Can’t say the difference between the average wired headphones and something worth $229
No, I would not recommend this to a friendJust same quality as all other brands
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it's not worthy product. Just the same as all other headphones. Don't wait your money only because of the brand.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Bad Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth is horrible I need to return Sound is good but a pain in the☄️To operate
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello! I am so glad that you love the audio from your new headphones. I am sorry to hear you have faced some Bluetooth issues and decided to return. If you have not yet returned the headphones, we can get this fixed using the steps here https://bose.life/3lUVrZa. Do reach out to us if you need anything else https://www.bose.com/en_us/contact_us.html.
Tori Mae - Bose Customer Support
- Cons mentioned:Bass
No Bass for Music
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning this for the QC35 II Wireless Headphones. Even though the headphones feel like they are well built. The sound quality was terrible. Had no bass, all treble. Probably good for talking over the phone but for the price I expected a lot more.
No, I would not recommend this to a friend Not the Bose I remember
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've recently purchased these for my fiance as a birthday gift, I've never had issues with Bose in the past just amazing sound quality, and design never really mattered to me, but for some reason these headphones despite all the different attempts, sound muffled and just GENERIC, even the Mic she will call me from downtown Chicago with them, and its sounds barely inderstandable to the point she just uses her phone instead, really with Bose. I'm not sure if this product is the result of cutting costs for more profit, or if they have just fell off in terms of high end headphones, but truly disappointing.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
I am sorry to her that you are having trouble with you SoundLink Around Ear II headphones, this is not the expected behaviour. In this instance, I would recommend resetting the headphones.
To reset your product:
• Power off your product, then wait 30 seconds
• Connect your product to a wall outlet using a USB charger, then wait five seconds
• Disconnect the USB cable from the headset, then wait one minute
• Power on your product.
Thank you for taking the time to review the SoundLink Wireless Around Ear headphones II, we really appreciate your feedback.
Should you still be experiencing any difficulty, then please call the customer care team.
Kindest regards,
Zoe - Bose Customer Support
Bosh should have better quality items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't really like this item . I use just once to check and left with box in my bedroom where it's been laying since . I will change for Sony.
No, I would not recommend this to a friend