Customer Ratings & Reviews
- Model:
- 741158-0010
- SKU:
- 4331863
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the SoundLink II Wireless Over-the-Ear Headphones for their exceptional sound quality and comfort during use. Many users find that the battery life is remarkably long, allowing for extended usage without interruptions. While some users would prefer more bass and a louder maximum volume, the overall consensus is that these headphones offer great value for the price.
This summary was generated by AI based on customer reviews.
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great sound but the over all head band is plastic and not made real there was no aux cable either should of went for a sony
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey there!
The SoundLink Around-Ear Headphones II comes with a 2.5mm to 3.5mm audio cable. If you did not receive this, I would recommend that you reach out to our team for assistance. You can do this by clicking the link here: https://bose.life/3xeDHL0.
Thanks!
Kerri - Bose Customer Support
Didn't Love It as Much as I Wanted To
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can't really travel as far as it says you can. I walked outside my office window and it had a bit of static starting. The headphones aren't good for people who have sinus issues that cause earaches because it's basically suctioned to your ears. When using the mic, people aren't able to hear me as well so I had to get a separate mic. I ended up selling it because it just did hold up for me and my needs.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Chimai, I am sorry to hear you have sold your headphones. The Bluetooth range is up to 9 m (30 ft), things like walls will effect this due to interference. In regards to the mic, if you have not yet sold the headphones, I am sure the steps here https://bose.life/3t3riYE will help. The continuous headband design features a micro suede Alcantara cushion that evenly distributes weight and enhances stability. The soft-cushion earcups provide a comfortable around-ear fit. If you are having issues with this, I would suggest giving us a call to explore this more, you can reach us using the 'Contact us' button at the bottom of that page and we would love to get this fixed for you.
Tori Mae - Bose Customer Support
Ok, but not Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Headphones, but sound not that Great. If you want the true Bose sound you need to spend little extra cash to upgrade to the QC35
I would recommend this to a friendPoor quality for the proce
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these after my solo 2 Beats finally quit on me. Figured they’d be a good quality and price wasn’t to high. Can’t hear well when you’re using them for a phone call. There is a ton of background noise and the person on the other end can’t hear you very well. I didn’t use them much in the first two weeks or I would’ve returned them and got another pair of Beats. I had LG Infinum Bluetooth headphone which cost $80 less than these and are a far better quality. Wouldn’t recommend.
No, I would not recommend this to a friendBrand response from Bose
Posted .Thank you for taking the time to write a review on your SoundLink Wireless Around-Ear Headphones II, Sully. We'd recommend clearing the Bluetooth communication with your phone using these following steps and then testing another phone call with your headset. 1. Hold the Power/Bluetooth button in the "up" position for about 10 seconds until you hear "Bluetooth device list cleared.". 2. Remove the SoundLink from your phone's Bluetooth menu, then toggle the Bluetooth setting off and on again. 3. Reconnect the headset with your phone and test a call. If the issue persists, please don't hesitate to reach out to our support team at 1-800-367-4008 for further assistance. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great day. Jesse - Bose Support
Not worth to buy below $200 for Bose Over-Ear
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay but I started to have some little noise crackling sound on the right side after 1 day purchasing it.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
Sorry to hear that you are experiencing some crackling, this is not what we would expect. We'd love to get some further details regarding this so we can resolve this, please contact your local Bose product support team via https://bose.life/2kOgS12
Kind regards,
Tegan - Bose Customer Support
All about the Bose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice headset only thing you can tell hear people in the background which interfere with my music.
I would recommend this to a friendBrand response from Bose
Posted .Hello,
It's great to hear you like the headphones. You mentioned hearing background noise interfering with your music. You may wish to check out one of our Active Noise Cancelling headphones instead as they help to filter out ambient sounds.
Kind regards,
Jeff - Bose Customer Support.
Not able to connect well with laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to connect well with laptop. Frequently disconnects while connected with bluetooth to laptop. Getting frustrated.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
I'm sorry to hear you've had issues with disconnections with your laptop. There are a number of reasons why this could be occurring so I would encourage you to get in touch with Bose support so we can help troubleshoot this with you. We'd be happy to help!
Kind regards,
Jeff - Bose Customer Support
Nice but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sound nice but I like Beats better because they play at a good volume.
No, I would not recommend this to a friendNo good enough
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but didn’t fill my expectations, I thought that this product had an excellent sound but no for me.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Angie, I am so glad that you thought the headphones had excellent sound quality. I am sorry you did not feel they were for you.
Tori Mae - Bose Customer Support
Great sound but limited compatibility
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have loved to keep this but for what I needed it was useless. Would not Bluetooth connect to any computer.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Beccs! The headphones feature Bluetooth, meaning they're compatible with a huge range of third-party devices. Computer manufacturers use a huge array of different hardware and software. For connection assistance with your PC, please contact the manufacturer of your computer who will be able to help you out. Thanks!
Andy - Bose Customer Support
Not comfortable
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable on ears when wearing for 2 hours, would not recommend.
No, I would not recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of static when talking on the phone. Get complaints that I sound like I’m on a CB radio.
I would recommend this to a friendBrand response from Bose
Posted .Hey Brian, we are sorry to hear that you aren't fully satisfied with your purchase due to poor microphone performance. These steps here https://bose.life/3vLPikv will resolve this for you!
Jack - Bose Customer Support
Great audio, terrible Microphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this headset primarily for working from home. Little did I know that this has a known buggy microphone that has tremendous echo for the person you are speaking to. The audio is great no doubts, easily one of the best. I have returned it to purchase Apple Airpods instead, only because the microphone cannot be worked with.
No, I would not recommend this to a friendGood one
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is not a newer model. you cant use it for longer period as you may feel pain. overall its good one
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Sainath, I am so glad you love your headphones. Try adjusting the headphones and making sure the cushions are not sat awkwardly on your ear to prevent any pain. Sometimes glasses or jewellery can make the headphones sit at an angle. If this continues, please reach out to us as we would like to explore what is happening and see if we can help.
Tori Mae - Bose Customer Support
One of worst Bose product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor sound quality and not worth for money. Sony looks better than this.
No, I would not recommend this to a friendBose Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t as happy with the Bose headphones as I was with a pair bought years ago. I felt the quality of sound was not as good as before.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi, Trish!
Thanks for sharing your input on the SoundLink AE II headphones, I'm sorry to hear that the headphones didn't live up to your expectations. If there's anything that we can do to assist please never hesitate to reach out. http://bose.life/2zw8UMT Just select your country and scroll down to where you see "contact us".
Take care,
Shiloh - Bose Support
Let's listen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good song Nice and comfortable Activated look Requires a friend or a family member
I would recommend this to a friendDecent headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not noise cancelling but isolates noise reasonably well. I wish battery life were a little better.
I would recommend this to a friendNot all that good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality not as good as the Sony headphones. I would pass on this.
No, I would not recommend this to a friend- Cons mentioned:Volume
Overrated
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud as I thought. Very much Overpriced. I wouldn’t buy again .
No, I would not recommend this to a friend